Monitoring, Evaluation and Learning (MEL) Manager for Market Systems Development (MSD) Programs

Programme & Policy

About Prosper Global:

Barely enough is not enough for anyone. Prosper Global is a humanitarian organization working alongside communities facing conflict, climate change, and economic hardship to meet urgent needs and create the conditions for lasting progress. Today's challenges demand new solutions, so we pair local knowledge with global resources to help communities build what's needed, test what's possible, and scale what's proven so that people everywhere can pursue a full life on their own terms. In 2026, we changed our name from Mercy Corps to Prosper Global, to reflect our belief that when every community can prosper, all of humanity moves forward.

In Ukraine, Prosper Global supports war-affected communities to cope, adapt, and thrive by strengthening the resilience of people, markets, and institutions. Since 2022, we have reached more than 1.5 million people through humanitarian assistance and economic recovery programming, including support to small businesses, farmers, and agribusinesses. Through market-based approaches, partnerships with civil society organizations, and innovative financing mechanisms, we advance sustainable economic opportunities, inclusive growth and energy and climate resilience. Accountability, localization, and partnership are central to our approach, ensuring that programs are responsive to the needs and priorities of the communities we serve.

The Program Summary

The FCDO-funded Building Livelihoods and Opportunities for Optimised Markets (BLOOM) program supports economic recovery in war-affected oblasts of Ukraine by combining direct support to vulnerable households and micro, small, and medium-sized enterprises (MSMEs), including business grants, skills development, and protection services, with efforts to strengthen the market systems they rely on. The program aims to help households and businesses move beyond meeting immediate needs toward sustainable economic self-reliance.

Through financial assistance, business training and mentoring, workforce development, and complementary protection and legal services, BLOOM helps vulnerable households and MSMEs increase their income, create jobs, and reduce reliance on humanitarian assistance.

At the same time, BLOOM addresses broader market barriers that constrain business recovery and growth. Using a Market Systems Development (MSD) approach, the program pilots solutions to improve access to finance, business services, market linkages, and workforce development, while strengthening local actors and systems to support long-term economic resilience.

BLOOM forms part of Prosper Global's broader economic opportunity portfolio in Ukraine and serves as the organisation's flagship MSD initiative. As MSD is a strategic priority for Prosper Global, BLOOM provides the foundation for strengthening the organisation's approach to systems change programming, generating evidence on what works, and informing the development and scaling of future market systems interventions across the portfolio.

The Position

The Monitoring, Evaluation and Learning (MEL) Manager for MSD provides strategic leadership for monitoring, results measurement, evaluation, research and learning across the BLOOM Programme. The role ensures the programme generates high-quality evidence, demonstrates results, and uses learning to improve performance, strengthen implementation, and maximise impact.

BLOOM’s Monitoring, Results and Measurement (MRM) systems are well established. As BLOOM continues to expand its Market Systems Development (MSD) portfolio, the MEL Manager will lead the evolution of the programme's results measurement approach beyond direct participant and enterprise-level outcomes to capture broader market, economic, and systems-level change. The role will ensure that monitoring and learning systems are capable of measuring how interventions influence the behaviour, investment decisions, incentives, capacities, business models, and relationships of market actors, and how these changes contribute to sustainable economic opportunity, inclusive growth, and long-term market development.

The MEL Manager for MSD will oversee the development and implementation of results measurement frameworks for complex MSD interventions, including blended finance, access to finance, SME digitalization, workforce development, inclusive economic growth, and other MSD initiatives. This includes designing approaches to assess leverage, private sector investment mobilization, crowding-in, replication, sustainability, and wider economic and social impacts beyond directly supported enterprises and participants.

Working closely with programme teams, partners, private sector actors, and donors, the MEL Manager for MSD will ensure evidence is used not only for accountability and reporting, but as a core management tool to test assumptions, guide decision-making, refine interventions, and strengthen programme effectiveness.

The role will champion adaptive management across the programme, ensuring that research, monitoring data, and learning are systematically used to assess intervention performance, identify emerging opportunities and constraints, inform strategic adjustments, and support continuous improvement in a complex and evolving operating environment.

As a member of Prosper Global's Technical Support, Evidence and Program Quality (TEQ) team, the MEL Manager will also contribute to strengthening organisational approaches to systems change measurement, economic impact assessment, data integration and portfolio-level learning across the wider portfolio.

Essential Responsibilities

Monitoring, Results Measurement and Learning Leadership

• Lead the design, implementation, and continuous improvement of the programme's monitoring, results measurement, evaluation, research and learning systems.
• Ensure MRM systems generate high-quality data and evidence to support programme management, donor reporting, accountability, and decision-making.
• Maintain key MRM frameworks and tools, including the MEL Plan, Logframe, Evaluation Plan, Learning Agenda, results chains, and performance measurement framework.
• Ensure compliance with organisational MEL policies, programme management minimum standards, donor requirements, and data protection standards, including applicable Ukrainian legislation.
• Establish and oversee data quality assurance, verification, spot checks, and partner data quality systems.
• Build the capacity of programme and partner teams in results measurement, data quality, and evidence use.
• Lead MRM budgeting, forecasting, and resource planning.
• Lead or coordinate Value for Money (VfM) analysis, including assessment of economy, efficiency, effectiveness, equity, and cost-effectiveness.
• Ensure data and evidence are effectively analysed, visualised, and communicated to support learning and decision-making.
• Contribute to donor reporting by ensuring timely provision of high-quality data, analysis, evidence, and learning insights.

Market Systems Development (MSD) Results Measurement

• Lead MSD results measurement approaches aligned with international good practice and the DCED Standard (applied pragmatically).
• Develop and maintain theories of change, results chains, and measurement frameworks for systemic change.
• Measure and analyse changes in market actor behaviour, market dynamics, private sector investment, crowding-in, replication, sustainability, and wider economic outcomes.
• Assess programme contribution to observed market and economic changes and generate evidence to inform adaptation, scaling, replication, or exit decisions.
• Contribute to portfolio-level MSD strategy, measurement, learning, and tool development across Prosper Global, bringing BLOOM evidence and experience into portfolio decisions.

Learning and adaptive management

• Lead implementation of programme learning agendas and knowledge management processes, in collaboration with programme teams, partners and other stakeholders, as appropriate.
• Facilitate and coordinate regular reflection, review, and learning sessions with programme teams and partners.
• Ensure monitoring, research, and evaluation findings are used to inform programme adaptation, implementation, and strategic decision-making.
• Develop learning products and knowledge-sharing deliverables for Prosper Global, partners, donors, and external audiences.
• Promote a culture of learning, accountability, and evidence-based decision-making.

Team management

• Lead, manage, mentor, and develop the MRM team, using capacity strengthening plans.
• Provide technical guidance and quality assurance to MEL staff of partners.
• Foster a work environment of mutual respect and collaboration between MRM, technical, and implementation teams to strengthen evidence-based programming..

Accountability to participants

• Ensure all MEL activities are gender sensitive and follow Prosper Global and donor gender and inclusion policies.
• Apply Do No Harm standards ensuring activities do not have adverse effects on communities.

• Support program teams to ensure participants understand their rights and feel comfortable giving feedback on MEL processes and program activities.

  Safeguarding responsibilities

• Actively learn about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

• Practice the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourage openness and communication in their team; encourage team members to submit reports if they have any concerns using reporting mechanisms, e.g., Integrity Hotline and other options.

Supervisory Responsibility MRM Coordinator (x1), MRM Officer (x1)

Reports Directly To: TEQ Director

Works Directly With: BLOOM Team, partners, Steering Committee, Director of Programs, TEQ department teams (MEL, CARM, data team), technical advisors, and the portfolio-level MSD working group. Coordinates with regional and HQ MEL teams.

Accountability to Participants and Stakeholders

Prosper Global team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• 7+ years of experience in monitoring, evaluation, learning, results measurement, research, or impact assessment, including designing, managing and improving MEL systems in multi-partner or consortium programs.
• Demonstrated experience applying Market Systems Development (MSD) approaches, including development of theories of change, results chains, systemic change measurement, adaptive management, and contribution analysis.
• Strong understanding of MSD measurement frameworks and practical experience applying the DCED Standard for Results Measurement or similar approaches.
• Experience conducting economic analysis, Value for Money (VfM), cost-effectiveness analysis, economic impact assessment, or related analytical approaches is highly desirable.
• Experience with FCDO-funded programs, including results and VfM reporting and learning requirements.
• Experience designing and managing quantitative and qualitative research, assessments, evaluations, and learning studies, including commissioning and managing external consultants or evaluation firms.
• Strong background in qualitative and quantitative methods and data quality management.
• Experience with digital data collection tools (e.g. CommCare) and data visualization software (e.g. Power BI).
• Thematic experience in economic recovery, market systems development, MSME development, livelihoods or agriculture in the Ukrainian context preferred.
• Proficiency in Ukrainian and English required.

Success Factors

The successful candidate is an analytical and strategic thinker who is comfortable working in complex and evolving environments. They exercise sound judgement, balance rigour with practicality, and use evidence to inform decisions, challenge assumptions, and improve programme performance.

They communicate clearly and effectively with a wide range of stakeholders, translating complex data and research findings into practical insights and recommendations. They build strong working relationships across teams, partners, and donors, and influence others through collaboration, credibility, and a shared commitment to results. The successful candidate is highly organised, proactive, and able to manage competing priorities while maintaining a strong attention to detail and commitment to quality. They work independently, take ownership of their responsibilities, and consistently deliver high-quality outputs.

They foster a culture of learning, accountability, and continuous improvement, encouraging teams to reflect, adapt, and use evidence to strengthen programme implementation and impact. Through a collaborative and supportive approach, they help colleagues and partners build confidence and capability in results measurement, learning, and adaptive management.

Living Conditions / Environmental Conditions

The position is based in Kyiv or Dnipro and requires regular travel to program implementation areas across Ukraine, which may include insecure locations where freedom of movement is limited. The team member is expected to follow Prosper Global security protocols at all times.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Prosper Global is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Prosper Global is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Prosper Global Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Prosper Global Integrity Hotline (integrityhotline@prosperglobal.org).

Deadline for submission of applications: 19 November 2026

Only pre-selected candidates will be contacted for an interview.

People with disabilities and veteran status are welcome to apply.

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Added 52 minutes ago - Updated 47 minutes ago - Source: mercycorps.org/careers/national