Monitoring, Evaluation, Accountability & Learning Team Leader

Contract

This is a DRC - National contract. More about DRC - National contracts.

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. In 2018, DRC started implementing aid projects in support of the host communities most affected by the influx of refugees. As a key part of this, DRC opened an area office in Cox’s Bazar, and a main office in Dhaka.

POSITION PROFILE

The Monitoring, Evaluation, Accountability and Learning (MEAL) Team Leader for DRC Country office in Bangladesh will coordinate the technical and operational planning and implementation of MEAL activities required to improve and maintain programmes’ quality, and accountability. The MEAL Team Leader will ensure high programme quality over the course of project implementation as a part of Programme Quality Team. This includes, among other responsibilities: a) develop and review MEAL plans, reports and IPTTs, b) managing data collection tools and methodologies for sampling and monitoring of the MEAL officers, c) high-quality MEAL inputs for proposal, learning and building the capacity of both MEAL and project team , d) conduct data quality checks and data validation of IPTTs and process and outcome monitoring datasets e) review reports and data analysis prepared by MEAL officers.

MEAL-TL will be responsible for process and outcome monitoring and will provide support to project teams for developing and coordinating output monitoring and database design and management. MEAL TL will also be responsible for the implementation of the MEAL strategies and global standards set by DRC; support mainstreaming MEAL throughout the PCM to reinforce quality programme management in the area of responsibility and ensure AGDM information support for the management.

DUTIES & RESPONSIBILITIES

Country Office MEAL Capacities and Commitments

• Apply DRC guidance for MEAL and division of labour as per MEAL workstream RASCI matrix to ensure accountability of MEAL functions at CO level.
• Engage in and support quality throughout Project Cycle Management accommodating external requirements, including the development of adequate MEAL plans, tools and processes relevant to the area of responsibility.
• Apply and adapt the DRC MEAL model and the relevant Building Blocks and guidance to the DRC Bangladesh MEAL system and corresponding projects and programmes.
• Identify and plan for the human resources, financial resources, and time needed to carry out MEAL activities within DRC country operations in line with DRC global guidance.
• Participate in and contribute to (as appropriate) project Kick-off meetings, Quarterly Review meetings and Close-out meetings to highlight cross-project components aimed at replicating good practices and strengthening synergies between projects or programmes.

Results Monitoring and Programme Quality Support

• Lead on the development and revision of project-specific MEAL plans and ensure IPTTs are in place including data collection, measurement, and scope of work.
• Ensure the development of appropriate monitoring, tracking, and reporting systems, tools and templates that enhance the monitoring of programme outputs and the quality of grant projects.
• Ensure high-quality inputs for all grant project design, monitoring and evaluation programmes.
• Generate quality evidence on programme outcomes and promote and ensure the use of data for decision-making processes.
• Manage the process of developing and standardizing monitoring activities across all DRC programmes including implementation of regular and standard monitoring activities such as cash payment monitoring, etc.
• Lead on developing specific monitoring activities related to data quality and improvement of programme quality, including but not limited to beneficiary feedback following case management activities.
• Conduct data-check validation for the IPTTs as per the IPTT guidelines developed in DRC Bangladesh.
• Provide feedback on monitoring reports developed by the MEAL officers and ensure project-relevant information is shared and used to properly track progress of projects (i.e., PDM reports, Distribution monitoring, IPTT).

Accountability

• Review and implement different mechanisms for community engagement and feedback in monitoring, evaluation, accountability, and learning in the area of responsibility.
• Support the implementation of DRC’s Community Feedback Mechanism in line with global CFM guidance and roll-out.
• Support the PDQ Manager/HoP to assess the gaps and work to support country- and project-level practices to ensure DRC is compliant with the Core Humanitarian Standards.

Technical Management and Capacity-Building

• Provide technical supervision on the plans and work progress of MEAL officers related to data collection exercises and report writing.
• Build the capacity of staff to plan and implement effective accountability systems for the country programme.
• Provide mentoring and technical support to MEAL staff in data collection, analysis, and reporting. This would include mentoring and supporting capacity development for the development of the MEAL plans and IPTTs and providing feedback.

Evaluation, Analysis and Learning

• Contribute (as appropriate) to analysis, evaluation, and research for data-driven evidence within DRC Bangladesh operations.
• Translate MEAL findings into organizational learning; plan and implement learning events and design appropriate learning products.
• Regularly present the key MEAL findings and feedback to the PDQ Manager, and when relevant to the Senior Management Team.
• Implement evaluations in compliance with DRC evaluation policy, from development of ToRs to advising management on approval of the final report, to dissemination of evaluation.

Others

• Represent DRC MEAL and IM unit in coordination meetings, Working Groups, or any external meetings as needed.
• Assist in other tasks as required by the PDQ manager, including extensive support for other programmes whenever deemed necessary.
• Coordinate with external and internal partners for supporting joint visits, due diligence process, monitoring and capturing learning.

Safety

• Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these will be considered a disciplinary offence while it may also leave you, your colleagues and DRC Bangladesh, at risk.
• Ensure team members’ safety while they perform duties on behalf of the organization. Be proactive and take the highest level of precautions for safety and seek support from the safety team or the SMT if required.

SKILLS AND EXPERIENCES

• At least 3-5 years of MEAL experience within the humanitarian field.
• Experienced working with International NGO’s, UN agencies, line ministries and/in migrants/refugee settings and/or in emergencies.
• Proven experience in effectively working with a variety of donors’ requirements including ECHO, EU, DANIDA, DFAT, GIZ, OFDA and UN agencies.
• Strong understanding of MEAL principles and processes, including database management, reporting etc.
• Demonstrated understanding of Core Humanitarian Standards (CHS) and ability to apply accountability and ethical standards.
• Experience of working with or providing support to partners and/or a partnership model of working.
• Proven facilitation and training skills with diverse audiences of NGO practitioners, including staff capacity building.
• Demonstrated knowledge of design and analysis of qualitative and quantitative research methods required.
• Working in complex and volatile contexts.
• Strong interpersonal, communication and leadership skills.
• Strong planning and organizational skills.
• Demonstrated commitment to meet deadlines and high degree of autonomy in his / her work required.

EDUCATIONAL QUALIFICATIONS

• Master’s degree in Social Sciences, Statistics, Economics, Public Policy, Development Studies in relevant fields.
• Masters, Diplomas from abroad or Certification in M&E, IMS, PMP, PMD PRO, PRINCE2or related fields an added value.

LANGUAGES

• Bangla - Fluent
• English - Fluent (Both written and verbal)
• Chittagonian (Desired)

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with DRC’s vision and values.

POSITION DETAILS

• Type of contract: National
• Employment Band: G
• Start date: As soon as possible
• Duty station: Cox’s Bazar
• Closing Date for Application: 26th April 2023

WHAT WE OFFER

1. Two Bonuses (paid at pro-rata basis with monthly salary)
2. Relocation Allowance
3. Mobile Allowance
4. Leave Encashment
5. Group Life Insurance including Family
6. Dental and Optical Benefits
7. Gratuity
8. Excellent Working Environment and Opportunity of Growth
9. Various Learning and Development Platforms

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.
2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
3. Mentioning three referees' details of your present supervisor and HR along with past employment’s supervisor with CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page.

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Bangladesh. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.