Monitoring and Evaluation Technical Assistant Nigeria Jos
Support the MEL officer and contribute to data management system implementation.
Overview
Support the MEL officer and contribute to data management system implementation.
You have:
- Proven practical experience in the planning and execution of MEL with at least 1-year experience in a humanitarian and development programme preferably with an NGO
- Fluency in English is required
- Experience in data collection, analysis, management and development of reports
- Proven ability to use MS Office software (especially Word, PowerPoint and Excel) is essential
- Previous experience from working in complex and volatile contexts
- Experience in report writing
- Knowledge of the Plateau State, habits, and Hausa
- Good coordination skills
- Ability to work under pressure, independently, and with limited supervision
Contract
This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
NRC has been present in Nigeria since 2015 and has been working to help displacement-affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation, and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection. NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM). With a workforce of 370 staff and a presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa State), and Jos (in Plateau State), NRC can respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.
These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Monguno, Mubi, Pulka, and Gwoza.
We are looking for people who are passionate about helping refugees and people forced to flee.
If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate MEL Technical Assistant to join our team in Jos, Plateau State. The purpose of the MEL Assistant position is to support the MEL officer and contribute to the implementation of the data management system through documentation, implementation, and coordination of standardized information for MEL Activities and reporting.
Qualifications
- Proven practical experience in the planning and execution of MEL with at least 1-year experience in a humanitarian and development programme preferably with an NGO
- Experience in data collection, analysis, management and development of reports
- Experience in managing data from different core competencies in a relief programme is essential.
- Proven ability to use MS Office software (especially Word, PowerPoint and Excel) is essential. Experience with other computer programs such as Power BI, Tableau, Stata, Nvivo and Microsoft Project office would be an advantage
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Fluency in English is required
- Experience in report writing
Context / Specific Skills, Knowledge and Experience:
- Knowledge of the Plateau State, habits, and Hausa
- Experience working with partners eg Local NGOs
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Fluency in English, both written and verbal
- Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
- Good coordination skills
- Goal-oriented and visionary
- Ability to work under pressure, independently, and with limited supervision.
Behavioral Competencies: These are personal qualities that influence how successful people are in their jobs. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:
- Handling insecure environment
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Diplomacy and tact, to be able to liaise, negotiate, and plan with relevant officials, other agency staff, local artisans, and community representatives.
Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The Work and Development Plan
- The Mid-term / End-of-trial Period Performance Review Template
- The End-term Performance Review Template
- The NRC Competency Framework.
What’s in it for you?
Join a work culture that empowers every employee to share ideas and take responsibility:
At NRC we think creatively. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.
Learn on the job: NRC's collaborative working style favors the exchange of good practice and lessons learned. At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies. NRC managers prioritize the quality work and the competency development of their staff. This entails giving newcomers a good start, following up, training and mentoring employees to allow them to perform well in their current jobs, and offering learning and development programs.
Additional Information:
Duty Stations: Jos, Plateau State Nigeria
Duration of contract: 12 months.
Grade Level: Grade 4 in NRC's grading structure.
Reporting line: M&E Coordinator
Travel: N/A
This position is open to Nigeria Nationals only. We invite applications from all qualified and interested candidates. Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline. Female candidates are strongly advised to apply.
Responsibilities
- Work in close collaboration with the MEL officer and update monthly project progress on the System using data from Area Office MEL Matrixes
- Assist the MEL officer generate and share field reports on project progress from the online Global Output and Outcome reporting System
- Compile and file electronic copies of all beneficiary lists and other relevant Means of Verification in close collaboration with core competency officers/technical officers
- Support the implementation of surveys with quantitative and qualitative tools as part of data collection initiatives in the MEL Unit
- Make sure complete and accurate project data are reported timely to the MEL officer and Area Manager, MEL Coordinator, MEL Manager with necessary disaggregation (data by area/location, core competency, gender, type of beneficiaries (IDP, host community, returnee and others)
- Actively participate in need assessments, baseline and end line surveys particularly field data collation using mobile data collection methods training and supervising enumerators, data entry and analysis
- Support field program staff to implement project level assessments, including PDMs, baseline survey using mobile data collection methods, outcome measurement, and multisector area level assessments where relevant, training and supervising of enumerators and data analysis;
- Provide support to the Officers in the implementation of a Complaints Response and Feedback Mechanism (CFM) by creating compliant database;
- Support the role out of digital-based data collection using mobile phones/tablets.
- The MEL Assistant will also assist the officer in quality programming through supporting access to and use of relevant and timely information on relevance and effectiveness.
Potential interview questions
| Can you describe a challenging project you worked on and how you managed it? | This question assesses your problem-solving and project management skills in challenging environments. | Highlight a specific project, the challenges faced, and the strategies you used to overcome those challenges. |
| How do you ensure accuracy in data collection and reporting? | The interviewer wants to understand your attention to detail and methodological approach. | Pro members can see the explanation. |
| Describe a time when you had to navigate a sensitive issue with a partner or stakeholder. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to engage with community members during data collection? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when working under a tight deadline? | Pro members can see the explanation. | Pro members can see the explanation. |