Mental Health Coordinator

Job Description

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. IRC opened an office in Seattle in 1976 and provides a continuum of services including intensive case management, employment and economic empowerment services, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State. IRC Washington is committed to providing trauma-informed, equitable, and accessible services and maintaining and evolving a diverse, inclusive, and supportive workplace.

Job Overview:

The IRC is establishing an initiative to improve the adjustment and resilience of people forcibly displaced from Afghanistan and new to our community. The Mental Health Program Coordinator will serve three main functions:

· Provide specialized and intensive support as needed to IRC clients who may be experiencing a mental health or safety concern

· Supervise a Psychosocial Support Worker who will be providing an identified evidence-based intervention with individuals and families in the Afghan community

· Build the capacity of internal and external stakeholders as it relates to supporting the mental health, adjustment, and resilience of newly arrived refugees

Major Responsibilities:

· Serve as the point person for the office in implementation of crisis and non-crisis pathway interventions for clients experiencing behavioral health concerns, interpersonal violence, substance use disorders and other related mental health issues

· Ensure follow-up care for clients of concern

· Work with the local office and IRC national leadership to develop or refine mental health and crisis related protocols

· As needed support or provide intake and assessment to individuals and families

· Supervise and build the capacity of Psychosocial Support Worker(s) to ensure they can perform their job duties effectively and deliver quality services

· In collaboration with IRC’s Trauma Informed Approach Coordinator, provide training and guidance to IRC staff on behavioral health and trauma-informed practice, particularly as it relates to serving the Afghan or other relevant impacted communities

· Enhance and sustain partnerships with community mental health agencies to expand available resources to clients

· Document activities through case noting and data entry

· Monitor program activity and quality through oversight and support related to case documentation

· Evaluate effectiveness of program related to client progress and individual service plan objectives

· Monitor data quality and track program data

· Generate accurate and timely reports

· Complete established training and participate in weekly consultation

· Follow all policies, procedures, and protocols of the agency

· Attend and engage in all team meetings, staff meetings, and other relevant meetings and participate fully as a member of the IRC team

· Other duties as assigned

Key Working Relationships:

Position Reports to: Health and Wellness Program Manager

Position Supervises: Afghan Peer Support Specialist

Other Internal and/or external contacts:

*Internal*****: other IRC Seattle program teams, IRC Seattle Finance and Operations teams, IRC Seattle Development, External Communications, and Volunteer support teams, Mental Health Technical Adviser, Evidence-based intervention trainers,

*External*****: mental health providers and systems

Job Requirements:

- Master’s degree with focus on mental health, social work, or other relevant area strongly preferred, equivalent professional experience will be considered - Three years of progressively responsible experience in the mental health/social services sector - Fluency in English is required and bilingual in another relevant language strongly preferred - Experience in assessing and responding to mental health concerns including suicidal ideation and substance abuse - Experience in assessing and responding to safety concerns including those related to abuse, neglect, exploitation and other issues related to interpersonal violence - Experience in providing training, coaching, and/or supervision - Knowledge of the mental health and social service system in the geographic area - Experience working with refugees and immigrants strongly preferred; lived experience as a refugee or immigrant highly valued - Strong understanding of trauma informed care and commitment to client centered, strengths based, and culturally appropriate services - Outstanding communication and interpersonal skills - Highly organized with excellent problem-solving skills and demonstrated ability to multi-task, prioritize duties and manage time effectively - High level of energy, motivation, and dedication to continuously improve service delivery - Ability to work independently and as a team member in a fast-paced, cross-cultural environment - Demonstrated success working and communicating effectively across lines of difference with respect to race, gender, ethnicity, language, religion and age - Ability to follow strict guidelines of client confidentiality and safeguarding - Proficient in Microsoft Office applications (Word, Excel, Outlook) and familiarity with data-tracking systems - Commitment to anti-racism and ongoing learning

Working Environment:

- Standard, professional office environment (flexible remote and in-office) - Some evening and weekend work may be required on occasion

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: IRC is an equal opportunity employer and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

IRC- leading the way from harm to home

Please Apply at http://www.rescue.org/careers

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