Medical Admin Assistant

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

WHO began when our Constitution came into force on 7 April 1948 - a date we now celebrate every year as World Health Day. We are now more than 7000 people from more than 150 countries working in 150 country offices, in 6 regional offices, and at our headquarters in Geneva

WHO works worldwide to promote health, keep the world safe, and serve the vulnerable. Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well­ being.

EMRO Staff Health and wellbeing unit aims to maintain and promote the physical and mental health of staff all over the region, for all country offices and to provide a comprehensive medical service in addition to psychosocial support and care, the unit also arranges medical evacuation, health promotion activities, awareness campaigns and psychosocial support and mental health services. Also, hospital referrals, follow-up of hospitalized cases, coordination with other WHO medical offices in other regions, and incautious collaboration with HQ/SHW and national health resources.

Within the delegated authority and under the supervision of the Regional Staff Physician or his/her designated mandated representative(s), the UN Volunteer Medical Team Assistant will: • Perform nursing part of periodic medical examinations for cases assigned to her by RSP, including revision of received investigations, communication with concerned staff for missing documents and pre mission briefings, and preparing the cases for RSP revision and medical clearance. • Share nursing tasks related to staff requirements and First Aid service provision in clinic. • Assist in the administrative task of medical examinations. Prepare files, record, create new medical files if necessary and retrieve files to insert incoming correspondence and transmit to physicians. • Assist in maintaining effective medical filing systems regarding individual staff hard copy files and completion of required technical documentation on the electronic system. • Receive telephone calls with tact and discretion; make appointments; provide administrative information. assist in arranging lab appointments for staff members on a once-weekly basis. Manage Regional staff physician schedule and take appointments and respond to their queries and redirect them to the appropriate personnel or services. • Perform any other work related tasks as may be required or assigned by the supervisor.

• Results/expected outputs:-

• As an active [WHO] team member, efficient, timely, responsive, client-friendly and high-quality support rendered to [World Health Organization] and its beneficiaries in the accomplishment of her/his functions, including: • The incumbent will ensure the smooth flow of work as related to administrative activities, coordinating actions with other support staff in the team. • Timely deliverable of task • Commitment to working responsibility and activities. • Adherent to the confidentiality of all staff medical information and their dependents. • Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

• Professionalism: demonstrated understanding of operations relevant to World Health Organization technical capabilities or knowledge relevant or transferrable to World Health Organization procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgment; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and World Health Organization in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization's interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behavior; does not abuse power or authority; • Teamwork and respect for diversity: the ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;

professional work experience at the national and/or international level in nursing administrative work, medical .database, or administrative, or other relevant programs; experience with the medical system is an asset, as is experience working in the UN or other international development organization. • Other desired/mandatory required technical knowledge • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Accuracy and professionalism in document production and editing; • Excellent interpersonal skills; culturally and socially sensitive; ability to work indusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Have affinity with or interest in World Health Organization volunteerism as a mechanism for durable development, and the UN System.

Cairo, Egypt is a family duty station with a wide range of services (health, education and leisure) and good living conditions. It has long been a center of the region’s political and cultural life, with high levels of tourism. Like other similar cities, Cairo offers good quality of life in terms of access to shopping centers, banks, medical services, educational facilities, cultural events, etc. The Arab Republic of Egypt has a unique geographical position in Northeast Africa, at the crossroads of Europe and Asia, on the Mediterranean and Red Sea, and its connection to Sub Saharan Africa through the Nile Valley. UN National Specialist Volunteer gets the following package: • Volunteer Living Allowance (around EGP 51,175/Month) • Entry Lump-Sum = USD 400 (one-time payment) • Exit Lump-Sum upon completion of contract. • Medical and life Insurance premium/Cigna (100%) and dependents policy. • Access to UNV E-Campus for training and learning including access to LinkedIn learning. Further entitlements and information available at: https://www.unv.org/volunteer-your-country-conditions-service.