Logistics Manager Chad N'Djamena - Internal Applicants Only
Manage logistics operations to support humanitarian activities in Chad.
Overview
Manage logistics operations to support humanitarian activities in Chad.
You have:
- Master's degree with minimum 3-5 years of experience from working as a senior Logistics Manager in a humanitarian/recovery context
- Experience from working in complex and volatile contexts
- Documented results related to the position's responsibilities
- Experience of data collection, analysis and report writing
- Knowledge of market analysis tools and approaches
- Fluency in French, both written and verbal. Working knowledge of English is desirable
- Solid knowledge of computer software and modern accounting systems
- Knowledge of the context in Chad is an asset
- Valid driving license
- Experience with start-up, scale-up, exit, or similar, including experience in establishing new systems and procedures in fast-growing operations
- Good knowledge of Chadian Arabic and/or other local languages is an advantage
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
Background
Chad is host to one of the largest and fastest-growing displacement crises in the world. Since the outbreak of conflict in Sudan in April 2023, well over one million refugees and returnees have crossed into eastern Chad, with new arrivals continuing to arrive on a weekly basis. Combined with refugees from the Central African Republic and Cameroon, Chad now hosts close to 1.8 million forcibly displaced people, placing enormous strain on host communities, basic services and natural resources. The response remains concentrated in the Ouaddaï and Wadi Fira regions of eastern Chad, where humanitarian access, water availability and funding are critically constrained. Repeated and severe funding shortfalls have forced life-saving assistance - including food, water, shelter, health care and protection - to be scaled back even as needs continue to rise. NRC operates in Chad to respond to the Sudan refugee crisis and other displacement needs, delivering programming across shelter, education, protection, food security and livelihoods, WASH and other sectors, and continues to expand its presence to reach more of the affected population.
Find out more about NRC https://www.nrc.no/ and Watch this short video to see NRC in action https://vimeo.com/736782633
What we are looking for
The purpose of the Logistic Manager is to be responsible that the logistic set up is according to NRC standards and to support programme/project implementation.
What you will do
- Ensure timely provision of logistics support services to all NRC CO program activities.
- Ensure close and regular communication, coordination and planning with all logistics and program managers in all NRC Area Offices (AOs), including field bases in eastern Chad.
- Provide an enabling environment for the implementation of cash-based interventions through collaboration between program and support teams and the development of relevant guidelines and standard operating procedures.
- Contribute to the identification of opportunities to implement cash-based interventions and market-based programs by participating in assessments and response analysis discussions.
- Ensure an adequate Warehouse Management system (WMS) to ensure the efficiency of NRC program distribution management, and the tender management system (TMS) to strengthen compliance with NRC’s procurement policies
- Provide technical guidance to the operation on the management of communication equipment (satellite, mobile and internet).
- Propose actions to ensure the necessary knowledge and logistical capacity in the different phases of the project cycle management (PCM), and provide support on the logistical aspects of the Country Program emergency preparedness plan
- Provide support, advice and expertise as needed for strategic and policy issues related to logistics. Undertake medium to long term planning in relation to logistics requirements.
- Maintain proactive contacts with international humanitarian actors (UN, NGOs, NGO Forum, Logistics Cluster, etc.), and other logistics counterparts such as the Country Logistics Working Group to coordinate and provide better services to programs.
- Ensure supply chains are optimized and aligned with program requirements given the size, type, and seasonality of Supply Chain management, including access constraints linked to the rainy season and long supply routes to eastern Chad.
- Develop logistics capacity of line managers and program staff, implementing partners, and logistics staff new to NRC and the humanitarian sector.
- Provide support in the opening of new NRC offices and field bases, including establishing appropriate logistics systems and procedures, as well as hiring and training new personnel.
- Generate monthly reporting and analysis to Country Management on tracking of Project Procurement Plans, Country Procurement Plans and KPI measurements of Procurement, Fleet, Assets, Warehouse, Cash deliveries and Market Analysis (via the Global DELIVER reporting System).
- Any other tasks as delegated by the line managers
Please download the detailed job description to learn more about the position Job Description _Logistics Manager Chad.pdf
What you will bring
1.Professional Competencies
- Master's degree with minimum 3-5 years of experience from working as a senior Logistics Manager in a humanitarian/recovery context
- Experience from working in complex and volatile contexts
- Documented results related to the position's responsibilities
- Experience of data collection, analysis and report writing
- Knowledge of market analysis tools and approaches
- Knowledge about own leadership skills/profile
- Fluency in French, both written and verbal. Working knowledge of English is desirable.
- Solid knowledge of computer software and modern accounting systems
Context related skills, knowledge and experience
- Knowledge of the context in Chad is an asset.
- Experience with start-up, scale-up, exit, or similar, including experience in establishing new systems and procedures in fast-growing operations.
- Good knowledge of Chadian Arabic and/or other local languages is an advantage.
- Valid driving license
2.Behavioural competencies
- Handling insecure environment
- Planning and delivering results
- Working with people
- Analysing
- Communication with impact and respect
- Coping with change
NRC Leadership profile:
- Build meaningful relations
- Act with integrity
- Empower people
- Deliver results
What we offer
- Duty station:N’Djamena Chad
- Contract: 12months
- Salary &Benefits: Grade 9 on NRC’s salary scale
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
- Find out more about the benefits of working for NRC https://www.nrc.no/career/what-we-offer/
- Kindly send any questions about the application process to: [email protected]. Applications sent via email will not be accepted. Please check your application status on your NRC application profile.
Potential interview questions
| Describe a time you faced a significant challenge in logistics management. How did you handle it? | This question assesses your problem-solving skills in logistics under pressure. | Provide a specific scenario where you implemented effective solutions. |
| How do you prioritize your tasks when managing multiple logistics operations concurrently? | This question evaluates your organizational and prioritization skills. | Pro members can see the explanation. |
| What measures do you implement to ensure the safety and security of logistics personnel in challenging environments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a successful cash-based intervention you managed in the past? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle conflicts between logistics and program teams to ensure project success? | Pro members can see the explanation. | Pro members can see the explanation. |
| What logistics systems have you implemented in past roles, and what was their impact? | Pro members can see the explanation. | Pro members can see the explanation. |
| What software tools do you consider essential for effective logistics management? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience in establishing new logistics offices in a new area. | Pro members can see the explanation. | Pro members can see the explanation. |