Logistics and Housing Specialist
Coordinate housing and logistics for refugee resettlement.
Overview
Coordinate housing and logistics for refugee resettlement.
You have:
- Bachelor’s degree strongly preferred.
- Minimum of 1 year of relevant professional experience required.
- Experience working with refugee and/or immigrant populations preferred.
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Valid driver's license and access to a personal, insured vehicle.
- Ability to regularly lift ~50 lbs.
- Fluent in English, both spoken and written.
Major Responsibilities:
Responsibilities include, but are not limited to:
• Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.
• Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for refugee families and to coordinate client home repair requests as needed. Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience.
• Coordinate logistics of housing set-ups including ordering furniture and supplies and arranging delivery, arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and conducting home safety inspections.
• Implement a high-quality procurement protocol including researching potential new vendors, following appropriate financial and purchasing procedures, and maintaining required documentation.
• Deliver orientations to clients; may support other pre- and post-arrival activities such as airport pick-ups.
• Satisfy recordkeeping requirements.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• May train and lead the activities of support staff, volunteers, and interns.
• Other duties as assigned.
Job Requirements:
Education: Bachelor’s degree strongly preferred.
Work Experience:
• Minimum of 1 year of relevant professional experience required.
• Experience working with refugee and/or immigrant populations preferred.
Demonstrated Skills & Competencies:
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Superb organization, planning, and logistical skills.
• Attention to detail and accuracy in work product.
• Ability to regularly lift ~50 lbs.
• Fluent in English, both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Qualifications
Potential interview questions
| Describe a time you built a strong relationship with a landlord or property manager. | This question assesses your relationship-building skills and ability to work collaboratively with external partners. | Share a specific example demonstrating how you established trust and maintained communication. |
| How do you manage multiple tasks when coordinating housing logistics? | The interviewer wants to understand your multi-tasking abilities and organization skills in a fast-paced environment. | Pro members can see the explanation. |
| Can you give an example of a problem you encountered while setting up housing for refugees, and how you resolved it? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you use to engage with diverse client populations effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps would you take to ensure compliance with housing program requirements? | Pro members can see the explanation. | Pro members can see the explanation. |