Knowledge Management Officer

Contract

This is a UNV International Youth contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Youth contracts.

Supply Division translates children’s human rights into action by enhancing access to the essential supplies and services needed for children to survive, thrive and realize their human rights and full potential. Together with public and private partners, UNICEF identifies bottlenecks or gaps in markets and works to address these with long-term sustainable solutions – regardless of whether challenges are related to product features, delivery systems and capacities, or local and global disruptions. In 2022, UNICEF procured more than $7.3 billion worth of essential, life-saving supplies and services for children, and works in partnership to influence markets, strengthening supply chain systems and tackle disruptions.

Within Supply Division’s Strategy, Partnerships & Knowledge Exchange Centre (SPKC), the Country Support and Knowledge Management Unit manages the Division’s knowledge management function. This includes, identifying solutions for operational bottlenecks, compiling good practices, disseminating knowledge and tools, handling enquiries from country offices and promoting knowledge exchanges across UNICEF’s global supply and logistics network, and the Supply Community. The Unit also supports the Division in its engagement with the supply teams in UNICEF’s seven regions.

UNICEF Supply Division is looking for a UNV who supports UNICEF’s mission, is passionate about Knowledge Management, and is ready to help promote exchange of knowledge on supply chains across the Supply Community.

The UNV will be based in the Country Support and Knowledge Management Unit in SPKC, and report to the head of the unit.

Starting as soon as possible, the UNV will support the implementation of Supply Division’s Supply Chain Knowledge Management Framework and its action plan, with the overall objective of fostering effective knowledge management systems and practices, particularly peer-to-peer, and deepening the understanding of supply chains amongst critical stakeholders.

The UNV will assist in collecting, analyzing/synthesizing, documenting, organizing, packaging, visualizing, and communicating/sharing supply chain information and knowledge, as well as promoting the use of information and knowledge. Knowledge management is cross-sectoral, and the UNV will thus provide support to all other teams and functions in the division.

Under the direct supervision of the head of KM and Country Support Unit, the UN Volunteer will undertake the following tasks to support the implementation of the Supply KM Framework and its action plan:

• Supports knowledge sharing within the Supply Community, including cross-country and cross-thematic knowledge sharing through different channels. • Support knowledge-generating activities and propose innovative ways in which the office can better document its lessons learned and good practices and provide support in the actual documentation of lessons learned and good practices. • Identify knowledge gaps through the Helpdesk platform and support the team in exploring ways to fill the gaps. • Support analysis and visualization (including maps if possible) of the Supply Community data to support planning and strategic communication and reporting. • Help develop strategic briefs/reports and project proposals based on data analysis and visualization. • Provide support to improve internal processes of capturing, storing, and sharing information by maintaining the office SharePoint Intranet site and helping promote the use thereof. • Help identify opportunities for streamlining processes and collaborating more efficiently • Depending on time and skill set, the UNV may also support coordinating Supply-related events and preparing larger meetings at the UNICEF Supply Division and elsewhere.

UNICEF’s core values are Care, Respect, Integrity, Trust, Accountability and Sustainability.

The core competencies are:

• Demonstrates Self Awareness and Ethical Awareness (1) • Works Collaboratively with others (1) • Builds and Maintains Partnerships (1) • Innovates and Embraces Change (1) • Drives to achieve impactful results (1) • Manages ambiguity and complexity (1) • Thinks and Acts Strategically (1)

Internal Communication and / or with some expertise related to Knowledge Management are preferred. Knowledge of Supply Chain Management, Humanitarian Emergency Preparedness and Response (supply-related preferably) is desirable.

• Ability to implement clear goals that are consistent with agreed strategies, identify priority activities and assignments and adjust priorities as required; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.); • Knowledge of visualization tools (e.g., PowerBi) and content management tools (e.g., SharePoint).

Denmark performs very well in many measures of well-being relative to most other countries in the Better Life Index. Denmark ranks above the average in many dimensions: housing, work-life balance, social connections, environmental quality, civic engagement, education and skills, jobs and earnings, work-life balance, health status, subjective well-being and personal security." OECD. For more: http://www.oecdbetterlifeindex.org/countries/denmark/

The UN Volunteer will be responsible for arranging for his/her own housing, transport, and other living essentials.

UN Volunteer entitlements and allowances: The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service. Contingent on specific eligibility criteria, location of the volunteer assignment and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos). For information specific to your assignment please see below:

Monthly Living Allowance (Per month): USD 2603.15 Entry lump sum (one-time payment): USD 4000 Accommodation Supplement (Per month): USD 644.41 Exit allowance (for each month served, paid on completion of contract): USD 225 Medical and life insurance: Cigna Private Insurance

Leave entitlements: Annual leave: 2.5 days accrued per calendar month Certified sick leave: 30 days Uncertified sick leave: 7 days Learning leave: 10 working days per consecutive 12 months Maternity Leave: 16 weeks Paternity Leave: 10 days