Knowledge Management Officer

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 146,462 USD and 188,832 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 SDGs and Agenda 2063.

The mission is guided by ECA's five strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solutions to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and transboundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues.

This position is located in the Knowledge Management Services Section (KMSS) of the Publications, Conference and Knowledge Management Division (PCKMD). At this level incumbents may be responsible for organising a specialized service related to a substantive field, or specialized functions in a library or information network program. The Knowledge Management Officer reports to the Chief of KMSS. Depending on the organizational structure incumbents of this position may supervise the work of general service and professional staff assigned to the area of work.

Responsibilities Within delegated authority, the Knowledge Management Officer will be responsible for the following duties:

• Contributes to the formulation of overall policies, procedures, objectives and guidelines affecting the development and maintenance of knowledge management across the Commission.
• Plays a lead role in mainstreaming knowledge management within ECA programme of work embedding KM principles and practices into the programme management cycles to ensure that the business processes are knowledge-centric and achieve comprehensive documentation, management, disseminations and sharing of ECA knowledge products.
• Formulates and implements projects and provides advice and assistance in setting up, expanding and/or reorganizing ECA knowledge services Commission-wide.
• Implements new technologies in information management for innovative systems to support knowledge-enabled business processes as well as participate in system process reengineering efforts to satisfy the knowledge needs of the Commission to ensure library staff and other staff throughout the Organization have modern tools for efficient access to information.
• Promotes and develops internal and external knowledge systems as well as integration of controlled vocabularies ensure consistency and accuracy.
• Leads in the development of the ECA knowledge management strategy and advises departments seeking expertise in information architecture and content organization, including internet/ intranet sites, using in-depth understanding of institutional Intranet and knowledge management activities. and ensure that the business processes are knowledge-centric and fall within the overall ECA knowledge architecture framework as well as advising units and departments seeking expertise in information architecture and content organization.
• Routinely performs high level research and analyses, applying extensive experience in the integration of information from a wide variety of sources, necessitating not only significant understanding of the Organization’s mandate, but also the ability to assess the relevance of external information to the Organization’s work.
• Evaluates applications and cost-effectiveness of knowledge services in relation to IT options, and provides reliable research and specifications for innovative information/ knowledge management technologies and recommendations for decision-making; creates a link between ECA knowledge services and related information networks.
• Participates in regional Knowledge Management initiatives linking information networks and institutions (UNDS, RECs, member States, academia, etc.) for sharing innovative knowledge engineering solutions and provide capacity development assistance to ECA member states through the AVLIN Initiative.
• Participates in the planning and organizing of training for headquarters and mission staff and visitors with respect to utilization of library services.
• Evaluates the performance of vendors and exchange partners and negotiates charges where necessary.
• Guides, trains and supervises general service and professional staff in the function.

• Performs other duties as assigned

  Competencies - Professionalism: Knowledge of library operations, electronic data management and information and knowledge management principles and practices. Ability to apply conceptual, analytical, and evaluative skills and identify issues, formulate opinions and make conclusions and recommendations in the relevant field/ areas. Ability to assess client groups' information and knowledge needs and innovate in the design and delivery of appropriate targeted knowledge management solutions across a range of specialized areas within the organization. Ability to develop sources for data collection, assess client groups’ information needs and be innovative in the design and delivery of appropriate targeted solutions across a range of specialized areas within the organization. Ability to develop and oversee large centralized or decentralized institutional knowledge systems; ability to assess client's information and knowledge needs and innovatively design appropriate KM solutions. Demonstrated capacity and commitment to deploy best practices, standards, innovative and analytical problem-solving methodologies in the design and delivery of value-added knowledge systems solutions to enable effective information/ knowledge services delivery; knowledge of interactive tools and techniques in information and knowledge management using advanced web technology (Web 2.0/3.0, Semantic Web). Strong analytical and problem-solving skills. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

  Education An advanced university degree (Master’s or Doctorate degree, or equivalent) in library science, information technology, knowledge management, information science or related fields is required. A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.

  Work Experience A minimum of seven years of progressively responsible experience in knowledge management, information management, library work, information network administration or related area is required.

  Practical experience in the development of institutional repositories, and/ or digital and virtual knowledge/ information services, including web services, is desirable.

  Proven experience in exploring, adapting and applying new technologies and methodologies in knowledge and information management is desirable.

  Experience in advanced online delivery of knowledge and library services is desirable.

  Project management experience is desirable.

  Languages English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required; and knowledge of French is desirable. Knowledge of another official United Nations language is an advantage.

  Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

  Special Notice This position is temporarily available until the regular filling of the post. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary job opening may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.