ICT support in IT Network maintenance and upgrade works
Assist with network maintenance and upgrade works.
Overview
Assist with network maintenance and upgrade works.
You have:
- Must be a student in the final year of a bachelor's, master's, or Ph.D. program or have completed one of these programs.
- Fluency in spoken and written English is required for the internship.
- Knowledge of an additional official UN language is an advantage.
Contract
This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.
Work Location
Addis Ababa
Expected duration
Three months
Duties and Responsibilities
This post is in the Digital and information Technology Management Section (DITMS), at the Economic Commission for Africa (ECA). Under the direct supervision of the Chief, DITMS, and the day-to-day guidance of the Network Technology (NT) Team Leader, the intern will provide technical and operational support to the Administration, Conference Management Division (ACMD) within the Digital and Information Technology Management Section (DITMS). The daily responsibilities will depend on the individual’s background, assigned projects, and the internship period. The intern will contribute to the following key initiatives: 1. Support for LAN & WLAN Upgrade Works • Provide technical support for the installation, configuration, and testing of new wireless access points and LAN equipment. • Assist in upgrading existing network infrastructure components, ensuring optimal coverage, speed, and reliability. • Help conduct site surveys and signal strength analysis to validate WLAN performance. • Assist with documenting configurations, device placements, and test results for project records. 2. Assist with Network Troubleshooting, Maintenance, and Monitoring • Assist the team in diagnosing and resolving connectivity issues, bandwidth bottlenecks, and device configuration errors. • Support the review and maintenance of firewall rules and configurations. • Help document observed security risks, incidents, and responses for reporting and learning purposes. • Assist in monitoring network performance using diagnostic tools and contribute to preparing performance reports. • Support routine maintenance tasks, including firmware and software updates on network devices. • Help maintain accurate network topology diagrams and device inventories. • Assist in reviewing security policies and compliance status under team guidance. • Support evaluation of security considerations for field devices, sensors, and IoT devices within the network environment. 3. Other Activities as Needed • Provide general ICT support for other projects or technical activities within DITMS as assigned. • Assist with preparation of technical documentation, standard operating procedures, and user guides. • Participate in team meetings, project planning sessions, and knowledge-sharing activities. • Support asset management, network equipment inventory updates, and related administrative tasks.
Qualifications/special skills
UNECA is dedicated to fostering diversity and inclusion within its workforce, and encourages all candidates, including persons living with disabilities, to apply. Reasonable accommodation for applicants with disabilities may be provided to support participation in the hiring process and for selected candidates in carrying out their functions when requested and indicated in the application. Applicants to the UN Internship Program are not required to have professional work experience. However, a field of study that is closely related to the type of Internship that you are applying for is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master's or Ph.D. Program or equivalent, or have completed a Bachelor's, Master's or Ph.D. program. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. Women and persons with disabilities are encouraged to apply. As per the UN Convention on the Rights of Persons with Disabilities, do you identify as a person with a disability? If yes, please specify if you need any reasonable accommodation to support your participation in the recruitment and selection process?
Languages
English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariate.
Additional Information
Not available.
Intern Specific text
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe your experience with network troubleshooting and the steps you would take to resolve connectivity issues? | The interviewer wants to assess your problem-solving skills and technical knowledge relating to network issues. | Explain your approach to diagnosing problems and mention any specific tools or techniques you have used. |
| Describe a project where you had to document technical configurations. What approach did you take? | The interviewer is looking to understand your attention to detail and documentation skills in a technical environment. | Pro members can see the explanation. |
| How do you prioritize tasks when working on multiple projects simultaneously? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of how you've contributed to a team project? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have with wireless network installation and configuration? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps would you take to document observed security risks in a network? | Pro members can see the explanation. | Pro members can see the explanation. |
| How comfortable are you using diagnostic tools to monitor network performance? | Pro members can see the explanation. | Pro members can see the explanation. |
| Have you ever prepared technical documentation or user guides? Describe your process. | Pro members can see the explanation. | Pro members can see the explanation. |