IT System Engineer

Contract

This is a UNV National Expert contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Expert contracts.

Since the start of the war in Ukraine on 24 February 2022, loss of life and unprecedented displacement within the country and towards neighboring countries have been recorded. As of the end of December 2022, Ukraine recorded 17,595 civilian casualties, including 6,826 killed. The infrastructure of the country suffered significant destruction, including social infrastructure. According to preliminary estimates, more than 2 800 schools and kindergartens, and more than 1000 hospitals have already been affected. This is only a preliminary estimate of losses, which is very conservative and does not assess the long-term consequences of the war.

From the onset of the war, the Government of Ukraine both at central and oblast levels has demonstrated effectiveness in crisis/emergency coordination and ensured decentralized presence of line ministries and key government institutions in the country to sustain key government functions and deliver services for population on the move. While immediate support was rendered to the at all levels of government authorities immediately after the outbreak of the war, it lacks sufficient capacity at the local level for the response in addressing the consequences of the war. Enhancing Crisis Management and Emergency Response capacities at all levels of government authorities of Ukraine Project is provide necessary support to the Government to ensure sustainability, effectiveness and transparency in the continued crisis and emergency coordination, response planning between the central government, the oblasts/rayons and other stakeholders (international community, CSOs, private sector), while ensuring delivery of services and building stronger resilience of the receiving/host communities and of the IDPs.

The MFA identifies the need to simultaneously implement several interlinked projects of different size, scope and timescale to deliver the wholesome project of digital transformation of the MFA consular section. It is expected that a transparent model of cooperation between MFA and international partners will be developed and managed by a unified project management team. Such team should be the unified “Digital transformation Project Office” that would manage the complete lifecycle of the wholesome project according to relevant methodologies and best practices, addressing all the subprojects and coordination between stakeholders, and be responsible for the results of implementation, quality control and handover into further exploitation and maintenance.

More specifically, the scope of work of the IT System Engineer is envisaged to include:

• Create and execute an overall environment strategy • Establish standards for all environments and establish process controls to ensure environments are synchronized • Manage software and hardware configuration changes to environments and base configurations for technical assets • Develop and maintain quality control measures for all environments • Interface with Infrastructure and Operations groups as well the Environment Coordinator to ensure effective management of environment configurations • Document technical dependencies and align with standard environment configurations • Identify infrastructure dependencies for end-to-end testing within major projects • Develop, maintain and mature processes and procedures for configuration management • Leverage DevOps knowledge to automate key activities within environment provisioning and maintenance processes • Troubleshooting for all IT-related topics and in-depth research to find the best technical solutions. • Administering a wide variety of existing apps; provision/modify/remove access as needed. • Ordering/procuring equipment, maintaining vendor relationships, and inventory management for all IT hardware and software. • Partner with all business units and collaborate on projects. • Account management with an eye on security and cost evaluations. • Performing other duties as may be assigned by the UNDP management.

• Achieve Results: Scale up solutions and simplifies processes, balances speed and accuracy in doing work​. • Think Innovatively: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking​. • Learn Continuously: Go outside comfort zone, learn from others and support their learning​. • Adapt with Agility: Adapt processes/approaches to new situations, involve others in change process​. • Act with Determination Able to persevere and deal with multiple sources of pressure simultaneously​. • Engage and Partner: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships​. • Enable Diversity and Inclusion: Facilitate conversations to bridge differences, considers in decision making. ​

administering IT infrastructure.

• Experience working closely with an IT support team, providing tools and instruction is an asset; • Experience with scripting, IT security systems and processes is desirable; • Experience troubleshooting problems with servers, clients, networks is an asset; • Experience managing IT projects, i.e. large scale hardware roll-outs or network changes is an asset.

As it is a national UN Volunteer's assignment, the volunteer shall organize his/her accommodation by themselves.

Entitlements of National UN Volunteer Expert (VLA Step 1)

The contract lasts for the period indicated in the vacancy with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment. It is a full-time contract.

Allowances: • Volunteer Living Allowance (VLA): A Volunteer Living Allowance (VLA) USD 2006 (equivalent in UAH) is provided monthly to cover housing, utilities and normal cost of living expenses. This includes Well-Being Differentials for the period while the ICSc applies hardship classification to duty stations in Ukraine as “E”. • USD 400 entry lump sum, one-time payment.

Medical and life insurance: • Medical insurance: The UN Volunteer and eligible PFU dependents will receive UNV provided medical insurance coverage. Coverage for UN Volunteers begins from the Commencement of Service and normally ceases one month after the last day of the UN Volunteer Contract date. • Life Insurance: UN Volunteers are covered by life insurance for the duration of the UN Volunteer assignment. If a UN Volunteer dies during the UN Volunteer assignment, the eligible designated beneficiaries will be entitled to receive a life insurance lump sum. Leave entitlements: • Annual leave:  UN Volunteers accrue an entitlement to 2.5 days of Annual Leave per completed month of the UN Volunteer assignment. Unused accrued Annual Leave up to a maximum of 30 days is carried over in case of a contract extension within the same UN Volunteer assignment. Unused accrued Annual Leave may not be carried over in case of reassignment or a new assignment. • Learning leave: Subject to supervisor approval and exigencies of service, UN Volunteers may request up to ten working days of Learning Leave per consecutive 12 months of the UN Volunteer assignment, starting with the Commencement of Service date, provided the Learning Leave is used within the contract period • Certified Sick Leave: UN Volunteers are entitled to up to 30 days of certified sick leave based on a 12-month cycle. This amount is reset every 12-month cycle. • Uncertified Sick Leave: UN Volunteers receive seven days of uncertified sick leave working days in a calendar year. This amount will be reset at the established interval period.