IT Solutions Associate, SC6, Dhaka
Provide technical support for IT solutions development and maintenance.
This opening expired 2 years ago.
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Overview
Provide technical support for IT solutions development and maintenance.
You have:
- A minimum of 6 years experience is required.
- Bachelor’s degree in computer science or any other relevant subject.
- Proficient in English and Bangla and a good understanding of the Rohingya dialect.
.
WFP encourages female candidates and people with disabilities to apply.
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.
TERMS AND CONDITIONS
Job Title: IT Solutions Associate (SC6) Grade: SC6 Type of contract: Service Contract Duration: 12 months Duty Station: Dhaka Number of positions: 04 Date of Publication: 19 February 2024 Deadline of Application: 11 March 2024 This vacancy announcement is for Bangladeshi Nationals.
JOB PURPOSE
To provide technical support on the development, maintenance, testing and implementation of a portion of IT solutions in line with business requirements.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Write program code in order to support the development and implementation of efficient and effective IT solution components. 2. Keep up-to-date technical systems documentation for developed IT solutions in order to support systems maintenance. 3. Perform unit and integrated testing of new, enhanced, or fixed code in order to ensure completeness and adherence to technical specifications. 4. Assist in the installation, configuration and customization of IT systems ensuring compliance with WFP’s IT standards, guidelines, and procedures. 5. Assist in the release of IT systems and provide early life support in order to prepare for and enable proper use of the IT solution. Support the rollout and onboarding of different programme interventions on appropriate platforms and or digital solutions as required. 6. Resolve users queries independently, escalating if required, to ensure that standard IT questions are answered, and accurate information is provided. 7. Assist in the preparation of materials and the delivery of trainings on automated business processes to ensure efficient and effective use of IT systems. 8. Collect and collate data, conduct basic analysis to support the development of accurate reports. 9. Perform any other duties as need arises.
STANDARD MINIMUM QUALIFICATIONS
Experience: A minimum of 06 years experience is required. Work experience in the development or humanitarian field is desirable.
Education: Bachelor’s degree in computer science or any other relevant subject.
Language: Proficient in English and Bangla and a good understanding of the Rohingya dialect.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
- Has aided IT team members in building technical skills and staying abreast of industry developments.
- Has gained knowledge of technical issues through exposure to IT operations.
HOW TO APPLY
To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.
We want to ensure the recruitment process is fully accessible. Please contact us at [email protected] to advise us of any accessibility needs you may have.
This email is only to be used for any disability-related accessibility requirements, and not for sending the application itself. Due to the volume of applications, any applications or CVs sent through this email address will not be considered as a formal applications and will not receive a reply from WFP.
ABOUT WFP
The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger
ORGANIZATIONAL CONTEXT
WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
All WFP Employees are expected to demonstrate the competencies and standards of behaviour aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely: • Leading by example with integrity, • Driving results and delivering on commitments, • Fostering inclusive and collaborative teamwork, • Applying strategic thinking, • Building and maintaining sustainable partnerships.
WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.
At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders have a level of expertise and knowledge to adapt and contribute to the development of systems and processes in order to continually improve the level of support provided. Job holders are expected to manage resources and coach and coordinate a team of support staff.
Potential interview questions
| Can you describe a time when you had to troubleshoot a technical issue? | This question assesses your problem-solving skills and technical knowledge. | Explain the situation clearly, what steps you took to resolve the issue, and what the outcome was. |
| Tell me about a project where you had to write code within a tight deadline. | The interviewer is looking for your ability to work under pressure and manage time effectively. | Pro members can see the explanation. |
| How do you ensure compliance with IT standards in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to collect and analyze data. What was the outcome? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you approach training new team members on IT systems? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
wfp.org
