IT Assistant- Afghan Nationals Only
Support and maintain IT systems and networks effectively
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Overview
Support and maintain IT systems and networks effectively
You have:
- Proven experience in Personnel Management
- Good English and Dari/Pashtu
- Must have IT skills
- 2-3 Years’ Experience in working with international NGOs/IT field
- Good organizational and reporting skills
- Ability to work under pressure
- BCS, or DIT holders are preferred
Job Description
- Monitoring and maintaining computer systems and networks; to ensure that all IRC computers are in working order Ensure compliance with the IRC IT policy by all computer users. - Monthly Computers/Printers/Copiers preventative maintenance and regularly checking departmental computers by walk-in. - Daily Troubleshoot ends user hardware and software issues, working continuously on a task until completion removing viruses from all Computers, and managing the online IT ticking system. - Setting up new users' accounts and profiles, dealing with password issues, testing, and evaluating new technology. - Troubleshoot BVA, Integra, and Box problems/IT Orientation to newly staff - Performing installations, computer Operating system, wireless Access points, Routers, Network Printers, MS Office 365, windows10 and Network-attached storage, repairs. - monthly IT activity report includes all field offices Meraki/firewall to Senior IT Manager - Support the procurement department in identifying and selecting hardware required by the field and main office and raising PRs for IT-related items and all internet connections to main and field offices. - Up to date IT inventory database for IT hardware, software and ISP contracts, PRs, etc. - Proper support to all field IT/ IT Focal points. - Deliver different IT related training to the end-users - Regular field visits to all field offices - Prepare PRs for all IT equipment - Prepare a Top-up card list for staff - BVA Management - Sim Card Management - IT Documentation
Qualifications
- Proven experience in Personnel Management - Good English and Dari/Pashtu - Must have IT skills. - 2-3 Years’ Experience in working with international NGOs/IT field - Good organizational and reporting skills - Ability to work under pressure. - BCS, or DIT holders are preferred.
Potential interview questions
| Can you describe a time when you had to troubleshoot a complex IT issue? | The interviewer wants to assess your problem-solving skills and experience in dealing with technical challenges. | Provide a specific example that highlights your analytical skills and the process you used to resolve the issue. |
| How do you prioritize tasks when multiple urgent IT issues arise? | This question gauges your ability to manage stress and prioritize effectively in a fast-paced environment. | Pro members can see the explanation. |
| What experience do you have with training end-users on new technology? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 years ago
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Updated 1 year ago
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Source:
rescue.org
