TELECOMMUNICATIONS ASSISTANT

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 1,970 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

This position is located in the United Nations Assistance Mission in Afghanistan (UNAMA) Kabul Main Office. The Telecommunications Assistant reports to the Chief Field Technology Section.

Responsibilities

Under the direct supervision of Chief Field Technology Section, the incumbent will perform the following responsibilities: Satellite Earth-station Operations: • Assists in the operation and maintenance of Intelsat Standard satellite earth-station equipment, inclusive of the antenna system, RF equipment, IF equipment, base-band equipment, and the control, supervisory, and test facilities. • Monitors satellite link performance. • Performs fault diagnosis and repair. • Maintains earth-station records and documentation. • Undertakes spare parts tracking. • Performs other related duties as required. Wide Area Network Operations (WAN): • Monitors transmission performance of all local and remote network nodes at the link and at the I/O levels. • Coordinates with leased line carrier and/or remote site technical support staff, service restoration during facility failures. • Maintains Network Control Center/Network Operations Center records and Wide Area Network documentation. • Maintains WAN equipment inventory and tracks repair history of WAN nodal equipment and modules. • Prepares monthly reports on node and transmission facility performance including detailed reports of leased facility outages for outage rebate purposes. • Performs other related duties as required. Local Area Network Operations (LAN): • Monitors the performance of the LAN, Metropolitan Area Network (MAN) and high speed Internet access facilities. • Assists in the implementation of ad-hoc LAN support requirements with departmental focal points. • Provides remote operations and maintenance service and advanced technical support for access routers on the Wide Area Network. • Maintains LAN and MAN equipment inventory. • Prepares and revises network diagrams and network documentation. • Performs other related duties as required. Voice and Messaging Operation: • Analyzes and reviews requests for telephone services; advises UN officials and or facilities staff, e.g., architects, electricians, movers) in preparing requests for services to ensure they are cost-effective and physically feasible. • Formulates technical service orders and follows up on pending work orders, requisitions, trouble reports, etc., to ensure work is completed in a timely fashion. • Decides on type of equipment/services needed. • Maintains liaison with outside contractor telecommunications representatives with regard to any change, correction or discrepancy on the above and other technical information on procedures; oversees installations, monitors quality and quantity of work performed by contractors and compiles and prepares statistics on same. • Drafts and prepares blueprints showing equipment locations for telephone technicians and facilities management staff. • Assists in the design and development of work order databases and maintains the databases using advanced computer technology. • Performs other related duties as required. Audio/Visual Conference Services: • Installs, configures and tests audio, video conference and desktop video conference hardware/software using available communication and network connectivity. • Assists in meetings’ preparation by preparing and configuring conference hardware and operates equipment during conferences. • Provides support and training for new users of conference systems. • Researches and evaluates new conference products ensuring compatibility with current operational standards and growth for future needs. Telephone Billing Services: • Ensures that clear and accurate records of all telephone accounts, documentation and invoices are maintained. • Follows up on outstanding payments and recovery of charges. • Maintains electronic records of all expenditures for commercial communications of the Mission and provides CITS budget officer with this information on a regular basis. • Maintains comprehensive filing system of invoices, statements and correspondence for all telephone systems, including issue and return vouchers for mobile and satellite SIM cards. • Ensures that all telephone billing documents are scanned and electronically stored before being archived. • Performs other related duties as required. Microwave Radio Systems • Assist in the installation, commissioning, alignment, and testing of point to point and point to multipoint microwave radio links. • Conduct antenna alignment (azimuth, elevation, polarization) and fine tuning to achieve optimal signal strength, throughput, and link availability. • Monitor microwave link performance, including signal levels, alarms, latency, and capacity, and report faults or degradation.

Competencies

Professionalism: Shows persistence when faced with difficult problems or challenges. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

High School Diploma or equivalent is required. Additional technical or vocational training in telecommunications or other related field is required.

Job - Specific Qualification

Not available.

Work Experience

A minimum of five (5) years of progressively responsible work experience in telecommunications or related area is required.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Either Dari or Pashto is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).

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LanguageReadingWritingListeningSpeakingEnglishUN Level IIUN Level IIUN Level IIUN Level II

Desirable Languages

LanguageReadingWritingListeningSpeakingDariUN Level IUN Level IUN Level IUN Level IPashtoUN Level IUN Level IUN Level IUN Level I

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.