Internship – Innovation Fair and A41 Event Coordinator, RPM

This opening expired 8 months ago.

ICAO - International Civil Aviation Organization

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Application deadline 8 months ago: Friday 29 Apr 2022 at 23:59 UTC

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Org. Setting and Reporting The International Civil Aviation Organization (ICAO) sets international Standards and Recommended Practices (SARPs) for aviation safety, air navigation, security and environmental protection. To that effect, ICAO is a knowledge-based organization engaged in the development of intellectual property. The Revenue and Product Management (RPM) Section is part of the Bureau of Administration and Services (ADB) and is focused on revenue-generating activities of the Organization. The portfolio of revenue-generating activities includes publications, periodicals, databases, websites, training, printing, and events. The revenues generated by these activities are required to promote the implementation of ICAO’s Strategic Objectives and to carry out related Programme Support. The Section is responsible for the overall strategic planning, stakeholders’ collaboration, coordination, promotion, and distribution of these sellable products in close coordination with the other Bureaus/Offices of the Organization.

The Business Development (BDU) Unit within RPM is a driver for revenue generation for ICAO. The business development and sales of products and services that generate revenue for ICAO are the most important aspects of this position. These products and services, and related activities within the Unit consist of, but are not limited to events, partnerships and licensing of ICAO Intellectual Properties (IP), advertising sales (digital and print), training activities, databases, and statistical products.

The Innovation Fair and 41st Assembly of ICAO Exhibitions are two highly important revenue-generating events. The intern will be exposed to a dynamic sales and logistical environment in an international setting. The Innovation and A41 Event Coordination intern will report to the Head of the BDU Unit, and under the Head’s guidance will work with the project leads from the BDU team to support, coordinate, and execute these important events within ICAO.

Responsibilities The intern will work closely with the ICAO BDU Events project team to:

Help with solicitation and marketing efforts for the two events, achieving results such as: - Assist in lead identification and sales prospecting techniques; - Participate and collaborate on sales tactics and marketing playbook campaigns to meet sales targets; - As a new member of the team, suggest new ways of achieving sales results; - Work with the team to develop sales reports and sales funnel projections for each event; - Develop content for sales emails and marketing campaigns, as required.

Assist in all procurement and setup plans for the exhibitor and the exhibit booth suppliers; achieving results such as: - Coordinate activities regarding the delivery of each of the events logistical requirements; - Assist in the preparation of purchase orders based on the requirements outlined above; - Coordinate the project timelines and the procurement of goods and services for each event.

Assist in the preparation and operations of the Innovation Fair and A41 Exhibition booths, achieving results such as: - Attend coordination meetings for Innovation Fair and A41 Exhibition booths to map out operational requirements; - Develop tracking grids for all exhibitors based on the current floorplans; - Work with operational suppliers to ensure work is done as per procurement and on time; - Ensure exhibition booth companies and sponsors are setup before the event, and cleared after the event.

Execute the project plan in the setup, achieving results such as: - Gain a big picture viewpoint of event management and sales management by actively participating in the execution of the event; - Work with project lead on the reconciliation of invoices and the preparation of sales reports; - Development of a final report of the two events with lessons learned for continuous improvement.

Additional duties as required Given the dynamic nature of this assignment, the priority of tasks and duties may shift over time based on ICAO needs.

Competencies Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks "outside the box." Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches.

Knowledge, Skills, and Abilities Essential - Interpersonal skills that create openness and trust among colleagues; - Proficient writing skills with proper email, telephone and social media etiquette; - Presentation and communication skills, ability to present in front of a group; - Organised individual who thrives in pressure situations; - Ability to work as a team player in a cross-functional structure, specifically in sales; - Capability to work with Microsoft office suite; - Ability to manage multiple tasks and deadlines.

Desirable - Familiarity with aviation industry, ICAO Member States or the UN system.

Education Essential requirements: - Applicants must, at the time of application, have completed or be enrolled in a university degree or higher. The programme must be in a field of study related to business, communications, marketing or product management.

Desirable - Courses in project management and volunteer time in organization of events and activities

Work Experience No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.

Languages- Fluent reading, writing and speaking abilities in English is required. - A working knowledge of a second language of the Organization (Arabic, Chinese, French, Russian, or Spanish) is desirable.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice Interns are not paid. All costs related to travel, insurance, accommodation, and living expenses must be borne by the intern. This position is at the Montréal duty station and requires an in-person component, pandemic permitting.

The duration of the internship is six months. The intern is expected to work five days a week.

Interns shall not be eligible to be engaged in any other form of employment within ICAO during the period of internship and shall not be eligible to apply for or be appointed to any post in the Secretariat or be contracted for any other remunerated employment with ICAO for the six months immediately following the end of their internship.

INTERNSHIP SCHEDULE - Start Date: May 2022 - Schedule: The intern is expected to work three days a week for the first 3 months, but full time in the last 3 months; however, flexible working arrangements may be considered to accommodate student course load. - The internship will require working from the office, but remote work might be an option in line with the evolving COVID situation and the Health Canada directives.

United Nations Considerations In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis.

Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.

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