Intensive Case Management Intern (Unpaid)

Assist clients with assessments and develop service plans

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IRC - The International Rescue Committee

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Overview

Assist clients with assessments and develop service plans

You have:

  • Must be able to obtain an AZ Level One Fingerprint Clearance Card
  • Must be able to pass an IRC Background check
  • Cultural competency & consideration
  • Excellent written & verbal skills
  • Proficient with Excel & other Microsoft Office applications
  • Self-starter, ability to complete projects with minimal supervision
  • Access to reliable, insured vehicle
  • Interest in public health, social work, or international studies preferred, but not required
  • Computer literacy, database experience preferred
  • Ability to take initiative and work independently
  • Empathy and open-mindedness in a cross-cultural environment
  • Strong organizational skills
  • Must be comfortable working with the LGBTQ community and Asylum Seekers

RESPONSIBILITIES:

- Conduct client assessments at intake, 6 months, and 12 months after ICM enrollment

- Work in collaboration with the client to develop individualized goals and service plans

- Map community assets and help make referrals to community partners

- Assist in scheduling and accompanying clients to appointments as appropriate

- Assist clients with navigating healthcare and social service systems

- Input case note documentation into IRC’s database

- Communicate client concerns with ICM staff

- Work on additional mezzo and macro projects to increase capacity of the ICM program

Qualifications REQUIREMENTS:

- Ability to obtain an AZ Level One Fingerprint Clearance Card

- Ability to pass an IRC Background check

- Cultural competency & consideration

- Excellent written & verbal skills

- Proficient with Excel & other Microsoft Office applications

- Self-starter, ability to complete projects with minimal supervision

- Access to reliable, insured vehicle

- Interest in public health, social work, or international studies preferred, but not required

- Computer literacy, data base experience preferred

- Ability to take initiative and work independently

- Empathy and open mindedness across-cultural environment

- Strong organizational skills

- Must be comfortable working with the LGBTQ community and Asylum Seekers

Application Deadline: August 31st

Note: This is an unpaid internship and you must commit to 15 hours a week for a 3-month minimum. For this role, there is an availability preference of two full days a week over the course of two semesters (with flexibility and time off for all school holidays). Internship hours can only be completed between Monday-Friday 9- 5 pm.

Potential interview questions

Describe a situation where you had to assess a client's needs. How did you approach the assessment? This question assesses your client assessment skills and your ability to gauge someone's needs accurately. Provide a specific example where you gathered information effectively and made appropriate recommendations.
Can you give an example of how you developed an individualized service plan for a client? Interviewers want to see your problem-solving skills and your ability to create tailored plans. Pro members can see the explanation.
How do you handle referrals to community partners? Can you share an experience? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use for effective communication in a cross-cultural environment? Pro members can see the explanation. Pro members can see the explanation.
Share an experience where you had to manage your time efficiently to complete a project with minimal supervision. Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: rescue.org