Intensive Case Management Intern (Spring 2025)
Assist clients in intensive case management.
This opening is not available anymore.
Do not try to apply for this job.
Overview
Assist clients in intensive case management.
You have:
- Sensitive to cultural and personality differences of refugee clients.
- Ownership of a car, a valid driver’s license, and car insurance.
- Willingness to transport clients in your personal vehicle.
- Strong interpersonal skills and interest in working with the refugee community.
- Willingness to be flexible and accommodating to client needs.
RESPONSIBILITIES:
· Attend intern orientation
· Assist with client check-ins (over the phone or in person, as appropriate)
· Assist with ICM client intakes and assessments
· Provide transportation to appointments and attend appointments with clients, as appropriate
· Communicate with community partners for the purpose of case coordination
· Explore community resources and assist with client referrals
· Assist clients on an as-needed basis (this may include collecting signatures, completing paperwork, delivering items to clients’ homes, bill payment, mail checks, and navigating various systems, such as medical, mental health, education, transportation, benefits, etc.)
· Keep thorough and accurate case file documentation in the IRC electronic system
· Assist with organizing digital files
· Record hours and submit completed timesheet for each month via the IRC’s online Volunteer Dashboard
Qualifications - Be sensitive to the cultural and personality differences of the refugee clients. Respect their beliefs and values, which may differ from yours.
· Strong interpersonal skills and interest in working with the refugee community
· Ownership of a car, a valid driver’s license, and car insurance
· Willingness to transport clients in your personal vehicle
· Willingness to be flexible and accommodating to client needs
This position is unpaid and reports to the Senior ICM Caseworker.
IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
Potential interview questions
| Can you describe a time when you helped someone from a different cultural background? | The interviewer wants to understand your cultural sensitivity and adaptability. | Share a specific example that highlights your understanding and respect for cultural differences. |
| How do you handle difficult situations with clients? | This assesses your conflict resolution and interpersonal skills. | Pro members can see the explanation. |
| What would you do if you noticed a client needed extra help but was reluctant to ask for it? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you would manage your time while handling multiple client cases. | Pro members can see the explanation. | Pro members can see the explanation. |
| What motivates you to work with the refugee community? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
rescue.org
