INFORMATION SYSTEMS ASSISTANT - Quality Assurance Assistant

Mid Senior IT & Telecom Information Management

Overview

Ensure quality assurance of computer application systems

You have:

• High school diploma or equivalent.
• International Software Testing Qualifications Board (ISTQB) Foundation certification is required.
• Minimum of five years of work experience in providing software quality assurance for medium-large sized development teams.
• Experience in developing Test Automation Frameworks or designing automated testing suites is required.
• Experience with regular release testing and clearance using Agile development approaches such as SCRUM is required.
• Experience with managing test code and definitions using Software Configuration Management and integrating testing and clearance processes with build tools such as Azure DevOps Services is required.
• Experience with git source control including branching and processing of pull requests is required.
• Experience with developing UI test automation with Selenium using C#/.NET is required.
• Experience in servicing geo/time zone distributed dev teams, QA team members, and clients is required.
• Experience with writing test cases using Gherkin syntax is desirable.
• Experience with testing software for Prince2 based projects is desirable.
• Experience in testing applications hosted in Microsoft Azure Cloud Services is desirable.
• Fluency in oral and written English is required.
• Knowledge of another official United Nations language is an advantage.

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education. More about G-5 contracts.

Org. Setting and Reporting This position is located in the Global Technical Team (GTT) of the Department for General Assembly and Conference Management (DGACM), Vienna. The incumbent reports to the QA/DevOps Team Lead.

Responsibilities Within delegated authority, the Quality Assurance Engineer will be responsible for the following duties:

• Acts as focal point for development teams when communicating with Quality Assurance Team members;
• Provides support for QA and related services and help to expand and improve the effectiveness of these services;
• Creates, executes, automates, and manages test cases and test plans for existing and developed systems;
• Supports software development process and implementation of new software releases by testing computer application systems and programs, using team established standards for IT technologies and tools;
• Participates in the planning, specification, design, development, implementation and support of computer application systems from a quality assurance perspective;
• Drafts technical documentation for deployed computer application systems;
• Maintains test and functional specifications for computer application systems, programs and procedures developed and/or modified;
• Drafts correspondence, communications and prepares team contributions for a variety of periodic reports;
• Keeps abreast of developments in the field of quality assurance and proposes new acquisitions as appropriate; •Performs other work-related duties as assigned.

Results Expected: Provides effective computer application systems quality assurance and contributes to the specification, testing, automation, coordination, and release of computer application systems. Processes work and initiates appropriate follow-up actions under minimal supervision. Demonstrate initiative in the identification and resolution of issues/problems. Is well-organized and produces accurate reports, records and/or data, completed with only general guidance. Consistently applies appropriate policies, guidelines and procedures. Effectively and in a timely manner liaises and interacts with colleagues, user groups and other concerned parties internally and externally.

Competencies - Professionalism: Knowledge of relevant programming language(s) and basic programming skills. Good technical skills, ability to participate in development and maintenance of applications, provide user support. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. - Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. - Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education High school diploma or equivalent.

Job - Specific Qualification International Software Testing Qualifications Board (ISTQB) Foundation certification is required.

Any relevant additional QA certifications are desirable.

Work Experience A minimum of five years of work experience in providing software quality assurance for medium-large sized development teams is required.

Experience in developing Test Automation Frameworks or designing automated testing suites is required.

Experience with regular release testing and clearance using Agile development approaches such as SCRUM is required.

Experience with managing test code and definitions using Software Configuration Management and integrating testing and clearance processes with build tools such as Azure DevOps Services is required.

Experience with git source control including branching and processing of pull requests is required.

Experience with developing UI test automation with Selenium using C#/.NET is required.

Experience in servicing geo/time zone distributed dev teams, QA team members, and clients is required.

Experience with writing test cases using Gherkin syntax is desirable.

Experience with testing software for Prince2 based projects is desirable.

Experience in testing applications hosted in Microsoft Azure Cloud Services is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice This position is temporarily replacement for staff on maternity leave and available through 28 February 2023. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

This position is subject to local recruitment. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. Selected candidates/staff members will be responsible for any costs related to their travel and relocation in the context of onboarding to report for duty. Applicants for positions subject to local recruitment are required to be authorized to work in the country regardless of where they live at the time of applying for the job opening.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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Added 3 years ago - Updated 1 year ago - Source: careers.un.org