Information Systems Assistant for Network

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Assignments are non-family (GOMA and BUKAVU)

Under the direct supervision of the ICT Operations Officer/ICT Security Unit, the duties of the Information Systems Assistant for WAN Technician will include but are not limited to the following:

• Carry out maintenance of Wide Area Network (WAN) and Local Area Network (LAN) across the Mission, including installation and configuration of network hardware. • Consolidate, fine-tune and integrate traffic statistics of the Mission’s Internal Network by using in house monitoring systems to better assess remote sites capacity requirements, utilization and metrics to aide decision making on network requirements and polices. • Support implementation and facilitation of corporate guidance, SOPs, standards, and roadmaps on LAN, WAN, satellite and wireless technologies, and WAN optimizations. • Support and manage the Mission’s Cisco Unified Communications Manager (CUCM) platform • Implement approved network security policies globally. • Work closely with the ICT security teams to provide high level network guidance and support for prevention and mitigation of threats and abuses on Mission’s Network. • Ability to identify and mitigate network vulnerabilities, previous experience with United Nations Core ICT systems. • Any other related duties as may be required.

Professionalism Communication Respect for diversity and gender Teamwork Integrity

Information technology environment especially in Wide Area Network designs and implementation in an enterprise

Desired Certification: • Checkpoint Certification - Security Administrator (CCSA) and Checkpoint Security Expert (CCSE). • CISCO Certifications: Certified Network Profession (CCNP); CISCO Certified Design Associate (CCDA); CISCO Certified Design Profession (CCDP) • Certification in ITIL Foundation and Prince2 Foundations are desirable.

Desired skills:
• Expertise in routing and switching, VPN, QoS, integration of WAN with external providers and other network-related policies. • Expertise in Network Security (Firewalls), Endpoint Security, Intrusion Detection and Prevention System. • Expertise in Wireless LAN, Unified Communications and Voice Over Internet Protocol (VoIP) Technologies and cloud voice are desired • Expertise in network segregation and monitoring tools such as load balancer, SolarWinds, Inter-mapper

The Democratic Republic of Congo is the second largest country in Africa, and as a result is quite diverse. Living conditions therefore vary between MONUSCO duty stations, with all usual amenities present in the capital Kinshasa, but only very basic conditions in remote duty stations in the provinces, where, for instance, there may be no guarantee of public power supply nor running water. The ability to live and work in difficult and harsh conditions of developing countries is essential. Accommodation is very expensive in both Kinshasa and Lubumbashi. Supermarkets exist in the large towns (e.g. Bukavu, Kisangani), but consumer items are generally very expensive (as everything is imported). For food, local markets offer a much cheaper alternative. All MONUSCO duty stations are considered non-family duty stations, except for Kinshasa, Lubumbashi and Entebbe which are now considered family duty stations, and most are currently under UN Security Phase III (“relocation phase”: internationally-recruited staff are temporarily concentrated or relocated to specified sites/locations). In addition to insecurity related to the relatively volatile political situation as well as various conflict situations, certain places are subject to increasing street and residential crime, including in Kinshasa and Goma. Some degree of medical service is provided in all MONUSCO duty stations. Certain vaccinations are mandatory for MONUSCO personnel to enter the DRC, while others are compulsory for all other incoming persons. It is possible for incoming MONUSCO personnel, including UN Volunteers, to be asked to provide proof of some or all vaccinations, though this is unlikely. All UN Volunteers must ensure that they are up-to-date with all appropriate vaccinations, which should be clearly and properly endorsed in the International Certificate of Vaccination (“carte jaune”). Malaria is present virtually throughout the DRC, and it is therefore recommended to take prophylaxis. The unit of currency is the Congolese Franc. The US dollar is the other preferred currency. It may be impossible to exchange traveller’s checks away from the capital city. Credit cards are usually accepted in major hotels only in Kinshasa. In larger towns and cities (e.g. Kinshasa, Goma, Bukavu,), UN Volunteers are recommended to open US Dollar bank accounts, while in other places, banks may be absent (including ATMs) and VLA payments will be processed in cash. UN Volunteers have the possibility to send part of their allowances to a bank account abroad. In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili.