Information Managment Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Gender-Based Violence (GBV) remains a serious manifestation of gender inequality in Mozambique. The conflict in the Northern part of Mozambique has exacerbated gender-based violence.

UNFPA is one of the main GBV actors providing a comprehensive package of GBV response services, working with the Government and through Implementing Partners. UNFPA is scaling up GBV prevention, mitigation and responses across the country with activities that include establishment of Women and Girls Friendly Spaces (WGFS), strengthening GBV mobile services through mobile brigades for the provision of integrated services (GBV, SRH, family planning, maternal and child care) at the community level, strengthening of GBV multisectoral coordination structures, dissemination of life-saving information about individual rights, access to critical GBV services such as MHPSS as well as improving referral pathway to health facilities for Clinical Management of Rape Services.

UNFPA is also leading the GBV AoR (Sub-Cluster) in Cabo Delgado, ensuring good coordination of prevention and response services amongst GBV partners, and that the needs of women and girls are protected and mainstreamed in all sectors of the response.

1. Support Coordination and Service Delivery

● In consultation with GBV AOR partners, develop/update IM strategy which defines how data is collected, collated, analyzed and shared and the ethical and safety standards in GBV data management. ● Conduct mapping of all actors (national and international organizations as well as local community-based institutions) working on GBV prevention and response in the region using 5Ws (Who, What, Where, When and for Whom) matrix. ● Conduct periodic mapping of multisectoral GBV service providers and existing and potential referral mechanisms, identifying details of the specific types of response services (entry points), their locations, service providers’ contact details to establish/update/strengthen referral pathways for GBV survivors. ● Conduct analysis of the service mapping data to identify key gaps in terms of availability, accessibility, quality of services as well as issues of duplications in order to assist the GBV AOR coordination develop mechanisms to address them. ● Manage information flows and dissemination in timely and appropriate ways, including up-to-date contact/mailing lists, shared information repositories (such as google drive, drop box), humanitarian website and other platforms. ● Organize and maintain safe and accessible systems for exchange of information about GBV standards/guidelines, assessments, resource mobilization processes and coordination. ● Represent the GBV AOR in regional Information Management Working Group (IMWG) meetings; and work with relevant clusters in the region, including protection (led by UNHCR), child protection (led by UNICEF), the Inter-Cluster Coordination Group (led by OCHA), health (led WHO) and relevant stakeholders (national and international NGOs and community- based organizations) to exchange and analyse relevant information. ● Support the GBV AOR partners in applying GBV guiding principles (safety, non-discrimination, confidentiality and informed consent) as keystones of safe and ethical data management, including not seeking or disclosing unauthorized information that could be misconceived as prevalence of GBV ● Contribute to advocacy and communication materials (key messaging/briefing note/talking points, etc.) developed by the GBV AOR to help a better understanding of the GBV needs due to the humanitarian crisis as well as the gap in the response and financial requirements.

2. Needs Analysis and Assessment

● Identify GBV AOR information needs and appropriate methods/available data sources to facilitate informed strategic decisions and effective response planning. ● Ensure GBV specific indicators and questions are adequately and appropriately integrated in the existing and new inter-agency assessments including Multi-Sector Initial Rapid Assessment (MIRA), Displacement Tracking Matrix (DTM), protection monitoring, etc. ● Participate or lead relevant GBV-related assessments/data gathering initiatives including qualitative assessment (such as Voices methodology); provide direct technical support on the GBV in emergency assessment methodologies and the ethical considerations based on the WHO Ethical and safety recommendations for researching, documenting and monitoring sexual violence in emergencies ● Support review and adaptation of the GBV rapid assessment tools to ensure coherent and quality use of common assessment tools amongst partners. ● Consolidate and analyse information/data on the GBV related needs, vulnerabilities and capacities of the population affected by the crisis from secondary data review, existing multi sectoral assessments, DTM, GBV response monitoring data, and GBV-specific assessment. ● Support the GBV AOR in conducting analysis of severity of needs and calculating the number of people in need (PiN) of GBV response and setting realistic and measurable targets for priority activities and locations ● Represent the GBV AOR in joint intersectoral needs analysis team/working group

3. Monitoring and Reporting

● Support the GBV AOR in developing/revising its response monitoring plan; setting up appropriate indicators and measurements; and establishing/strengthening effective data management tools and systems for tracking progress against response targets. ● Work with the GBV AOR partners in the region to maintain timely monitoring and reporting practice to update achievements and gaps in activity implementation/service delivery. ● Collect, compile and clean the weekly GBV 5W data and share with the relevant partners including the protection cluster and OCHA. ● Based on analysis of the GBV 5W and other response monitoring tools, prepare and share with the protection cluster and OCHA the GBV AOR’s updates/inputs for the periodic humanitarian situation report and response monitoring dashboard. ● Develop and disseminate regular information management products such as dashboards and maps to visualize analysis of the GBV response activities’ coverage, gaps, overlaps and the progress against the humanitarian response plan targets. ● Provide regular presentation/briefing on the IM products and data analysis during the GBV AOR bi-weekly coordination meetings.

4. Capacity building

● Facilitate IM capacity building support to the GBV AoR partners to ensure timely and quality data collection, storage, analysis, dissemination and usage in line with relevant safety and ethical guidelines. (e.g training, one-to-one support, learning sessions during GBV AOR meetings, refresher sessions, etc.)
● Develop/update guidance note on the GBV AoR 5W monitoring tool, including response indicators definition and how to use the tool

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

● Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); ● Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; ● Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities.
● Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; ● Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; ● Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

13. Results/expected outputs:

● Up-to-date contact list and accessible GBV AOR information repository ● Service mapping, directory and GBV referral pathway database and infographics ● GBV secondary data review ● Reports and qualitative assessments including Voices, Safety Audits ● GBV indicators included in inter-sector assessments ● The GBV in emergency rapid assessment tools reviewed, as necessary ● Weekly or monthly 5W data and GBV AOR’s inputs to humanitarian protection cluster fact-sheets
● Dynamic/online and/or static dashboards/maps showing the GBV partners’ operational presence, activities/service coverage and response gap analysis
● GBV severity of needs and people in need (PiN) analysis by district for the Humanitarian Needs Overview (HNO) and the Humanitarian Response Plan (HRP) ● Response needs and priority analysis, including estimation of disaggregated target population by activity at district level ● Guidance notes on 5W reporting and monitoring indicators

● Professionalism: demonstrated understanding of operations relevant to UNFPA; discretion, political sensitivity, diplomacy and tact to deal with donors; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior and external positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; ● Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations. ● Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. ● Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; ● Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; capacity to transfer information and knowledge to a wide range of different target groups; ● Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;

the area of Information Management, Gender-Based Violence Information Management linked to sub-cluster coordination. ● Required in-depth understanding of current challenges surrounding global tools and guidance on GBV Information Management, in particular processes surrounding the HNO/HRP and inter-agency IM workstreams. ● 2-5 years professional experience in areas relevant to Information Management, analysis, and needs assessments. ● Effectively uses quantitative and qualitative analysis as well as visualization methods, software and ability to produce and disseminate regular IM products tailored to appropriate audiences. ● Proficiency in Excel, and other data analysis tools, such as PowerBL, desktop editing and publishing software. ● Knowledge of qualitative data analysis tools, software and methods such as Focus Group Discussions, MAXQDA, and Key Informant Interview ● Knowledge of the UN system, the Cluster Approach and the Transformative Agenda. ● Demonstrated skills in communication, and training and mentoring to GBV and non-GBV specialists in GBV IM standards and principles. ● Strong interest for inter-agency coordination.

The position is based in Pemba, the capital of Cabo Delgado Province, in the north of Mozambique. Pemba is a D, Non-Family duty-station. Mozambique has a total population of about 29 million people and Maputo is its capital city. The total area of Mozambique is 799,380 Km square from North to South. It is tropical hot and humid. The hottest and wettest months are December to February, when the average daily minimum temperatures around 22°c and the average daily highs of 30°c. The rain season is between October and April. Winters (June to August) are mild with the average daily temperature ranging from 13°C to 24°C. Cabo Delgado is bordering Tanzania, with a population of over 2.2 million individuals according to the 2017 census. The province, considered one of the poorest in the country, was hit by cyclone Kenneth in April 2019, which affected several villages, causing material damage and the displacement of many residents. The province has also been targeted by armed groups that have been attacking local villages since October 2017 to date. The number and intensity of attacks increased consistently in 2020. Communication and transport services are available at various costs. The housing market is healthy but quite expensive (from US$ 800 to US$ 1,500 per month). Pemba has one medium-large supermarket and one international airport. The metical is the local currency and exchange rate stands at USD 1 equivalent to about 63.8 meticais (MZN) as per April2022. Pemba has 3 health facilities: ISOS clinic, CLIDIS private clinic and the Provincial hospital. There is a wide range of Banks and ATMs to meet financial needs. Credit/debit cards are accepted in most places. UNDSS-cleared hotels are available, with the rates differing depending on the availability and season. https://www.unv.org/