Information Communications Technology Assistant

Result of Service Provide technical support for UNFS Jammu, Poonch, Rajouri, Delhi LO and Srinagar HQ

Work Location Jammu

Expected duration Initial period of one year

Duties and Responsibilities a. Maintenance of all data/voice connectivity in Jammu, Rajouri & Pounch Field Stations (FSs). b. Provide support for all ICT installations in the Field Stations of Jammu, Poonch & Rajouri in the following areas:

i. Installation of flat screen monitors in the 3 Field Stations. Activate/Deactivate Video Conferencing system in Srinagar HQ when required. ii. Corrective basic maintenance for Radio (HF/VHF) installations (basic troubleshooting and maintenance as guided by HF/VHF specialist). iii. Corrective basic maintenance of telephone system in the stations. iv. Corrective basic maintenance for VSAT installations (basic troubleshooting and maintenance as guided by VSAT specialist). v. Servers and data network equipment’s basic maintenance as per requirements set by network administrator. c. Provide a support of quality on all software products: Office applications (Word, Excel, Outlook, PowerPoint, etc.), Operating System (Windows 7, Windows 8, Windows server 2008/2012). The internet tools (navigators, e-mail, etc.). Network devices (switches, routers.) diagnosis of the hardware. d. Communicate/coordinate user’s network management/configuration and requirements to the UNMOGIP network administrator. e. Preventive maintenance of ICT installations on bi-monthly basis. f. Ensure that all ICT services provided to the Field Stations operate satisfactorily.

Qualifications/special skills Academic Qualifications: Diploma in IT related field, certification in A+, N+, Linux+ and MCITP or MCSE, MCSA certificate in CCNA and Server management Experience: Minimum of 5 years’ experience in a client oriented ICT enterprise, Network Administration and Prior experience working in an international organization Language: Fluency in spoken and written English is required

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.