Information Communication Technology Officer (NO-2) Fixed Term, Tripoli, Libya ( Libyan Nationals only)

Contract

This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Innovation!

PURPOSE OF THE JOB

Under the supervision of the Deputy Representative Operations, the ICT Officer is to provide technical, operational, and procedural support and end-user services in the implementation, maintenance, and improvement of information technology systems, procedures, and activities of the office, in accordance with the ICT work plan, consistent with the Country Programme Management Plan.

How can you make a difference?

KEY ACCOUNTABILITIES and DUTIES & TASKS

Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primarily, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.

1. The productivity and effectiveness of the office work.

Support the productivity and effectiveness of the office by drafting and/or administering a relevant Information Management Plan and Budget, including computerization, telecommunications and records management, and by ensuring the appropriateness of local computing and telecommunications facilities to meet programme requirements.

2. The office's integrated information technology integration

Support the office's information technology needs through seamless integration of UNICEF organizational computer applications (e.g. Programme Management System [ProMS], Finance and Logistics System [FLS]) with specific local office requirements.

3. Effective customer support and training

Ensure effective customer support in the area of information technology and telecommunications by over- seeing computer training as well as troubleshooting and ad-hoc technical assistance to users.

4. ICT resources management

Provide accountability for information technology resources through accurate analysis and evaluation of office’s ICT needs, sound procurement, cost-effective installation and maintenance, maintaining software/hardware standards, and regular accurate inventory and reporting of hardware, peripherals and software.

5. The confidentiality, integrity and availability of the ICT system, LAN and data.

Ensure the confidentiality, integrity and availability of the ICT system, LAN and data security, including user access to computer and telecommunications facilities. Monitor and support Inter-/Intra-net functionality, security and integrity.

6. Advice on ICT policies and guidelines.

Advise management and staff on correct interpretation and application of NYHQ ICT policies and guidelines in support of the office's information management needs.

7. ICT competency gap analysis and competency building.

Assess the ICT competency requirements and gaps for the office and staff members. Plan and oversee ICT training programmes based on the gap analysis for all staff for competency building of ICT capacity in the office.

8. Communication and Networking through coordination, collaboration and partnership

• Coordinate with relevant Government officials and UNICEF assisted projects to advise or coordinate on information management issues of joint interest.

• Collaborate with other ICT Officers in the Region to avoid unnecessary duplication and share systems development within the region and, via the Regional ICT Officer and HQ, with other regions.

• Team with other staff in the Operations Section as well as with technical programme staff in the development of local office ICT system requirements and for the resolution of ICT issues.

• Collaborate with all ICT personnel in all UN Agencies in country to ensure local country ICT services are fully utilized, beneficial and cost effective to UNICEF.

To qualify as an advocate for every child you will have…

Education:

University degree in Computer Science, Computer Engineering, Information Technology or a related technical field.

Work Experience:

• Minimum two years of professional work experience relevant to the post. International work experience or fieldwork experience is an asset. Background/familiarity with emergency context is desirable.

Language Proficiency:

Fluency in English and Arabic are required.

Technical Knowledge Required:

• Fundamental knowledge of office computer and information systems, including hardware, software, communication equipment technology, networking, or operating systems applications. In particular,

• Excellent knowledge, training and proficiency in the use of office computer systems (e.g., Lotus Notes, LAN, WAN) .

• Excellent knowledge, training and proficiency in the use of office computer applications (e.g., word processor, spreadsheet, information/database management software and other corporate software.)

• Fundamental knowledge of the principles, theories, practices and techniques for managing the activities relating to planning, managing and implementing ICT systems and services for the Office.

• Fundamental knowledge across multiple technical areas such as ICT administration, system analysis/development methods, database, Web management, networking and security, operating systems, applications, or business process analysis, as required.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are...

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to achieve impactful results (1)
• Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

This position is not considered an elevated risk role. However, UNICEF reserves the right to conduct further vetting/ assessment within the scope of child safeguarding as appropriate

UNICEF’s active commitment towards diversity and inclusion is critical to delivering the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.