Individual Consultant to Facilitate UNICEF Viet Nam (VCO) Staff Retreat 2024

Consultant Human Resources

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, an opportunity...

Purpose of Activity/Assignment:

To prepare and facilitate a half-day teambuilding and skills-building program with a focus on the theme of Accountability & Respect at the workplace in the afternoon of 29 August 2024.

Scope of Work:

The Pulse Survey on workplace culture was conducted in all UNICEF offices in quarter 4 of 2023, covering 11 different indicators:

- Trust in leadership

- Work-life harmony

- Psychological safety and trust

- Standards of conduct

- Performance management

- Appreciation and recognition

- Inclusion and belonging

- Internal communication

- Empowerment

- Mental health

- Sustainability

The Q4-2023 pulse survey for Viet Nam had an 84.6% response rate, rendering a comparatively high score of 78.9% for the overall workplace culture. Results are largely positive, and the actions implemented so far seem to have sustained or improved the results from the 2022 Global Staff Survey. Notwithstanding, there is room for further improvement in some areas: Trust in senior management, Trust in direct supervisors, Standard of conduct, and Performance management, which calls for further unpacking to inform an impactful action plan.

The “Deep Dive” discussion, conducted with the support of the UNICEF Regional Staff Counsellor in March 2024, aimed to identify and better understand the perceptions and reasons behind the four selected indicators. It also agreed on actionable practices to strengthen the office culture in these dimensions further.

After the “Deep Dive” sessions and all staff meetings, a practical follow-up action plan was developed. One item in that plan is to dedicate two days in August 2024 to an all-staff retreat with team activities, with the theme of Accountability and Respect.

How can you make a difference?

Objective:

The Consultant, under the guidance of the HR Officer and in close collaboration with the Chair of the UVSA, will be responsible for facilitating guided discussions, exercises and team-building activities in the afternoon of 29 August 2024. These activities will specifically focus on the theme of Accountability & Respect for nearly 80 staff members from both the Ha Noi and Ho Chi Minh offices of VCO. The staff retreat will be held at a location near Ha Noi city.

The objectives of the activities are as follows:

- Further 'unpack' the themes of respect and accountability and enhance the understanding of Accountability and Respect values, and their significance within the context of UNICEF.

- Encourage personal accountability among UNICEF VCO staff members to ensure a safe, respectful, and inclusive environment for everyone.

- Develop skills to create and promote a performance culture where colleagues have a strong sense of purpose, accountability and fulfilment as well as foster a respectful working environment at UNICEF Vietnam.

By the conclusion of these activities, it is expected that each member of the UNICEF VCO staff will have achieved the following outcomes:

- Gain a comprehensive understanding of the concepts Accountability & Respect and their importance within the UNICEF framework.

- Demonstrate personal commitment to bring the values of Accountability & Respect to life in our everyday interactions.

- Enhance the ability to create an environment that every UNICEF Vietnam staff member treats each other with the same level of thoughtfulness they want for themselves; and everyone hold themselves and each other responsible for their behaviours.

Specific tasks:

1. Review documentation, such as findings of the recent Pulse surveys, VCO follow-up survey, and notes of the recent Joint Consultative Meetings, to gain an understanding of the results of the surveys.

2. Meet with Senior Management/HR, UVSA, and selected staff members to clarify unclear points and discuss the expectations.

3. Develop an agenda for the half-day staff team and skills-building workshop, focusing on Accountability and Respect.

4. Facilitate the team and skills-building activities during the afternoon of the first day of the Staff Retreat, with the theme of Accountability and Respect.

5. Provide technical inputs to support the UVSA Executive Committee in developing an agenda for the gala dinner with the theme of Accountability and Respect.

6. Be available for one month following the staff retreat to advise the UVSA and HR Officer on follow-up actions arising from the teambuilding.

For full TOR please find as enclosed TOR- Facilitator for staff retreat 2024.pdf

To qualify as an advocate for every child you will have…

Education:

- Advanced University Degree in social sciences, psychology, human rights, international development, human resources, coaching or relevant technical field.

- A first University Degree in a relevant field combined with 3 additional years of professional experience may be accepted in lieu of an Advanced University Degree.

Knowledge/Expertise/Skills required:

- Advanced skills and demonstrated experience in team building, group facilitation (minimum of 8 years), especially focusing on organizational culture, diversity, equity and inclusion are required.

- Demonstrated experience in working in a cross-cultural environment and ideally having worked in the Asia-Pacific Region.

- Familiarity and prior experience with the UN system, or with the international development/ humanitarian/ emergency community highly desirable.

- The ability to deliver the service with an excellent command of English, both written and oral.

- Flexible nature and ability to adapt to changing directions/thinking that may occur during the Workshop.

- Excellent facilitation, listening and interpersonal skills.

Evaluation Criteria:

A) Technical Evaluation: maximum 80 Points;

- Education background: 15 points

- Advanced skills and demonstrated experience in team building, group facilitation (minimum of 8 years): 20 points

- Demonstrated experience in working in a cross-cultural environment and ideally having worked in the Asia-Pacific Region; Familiarity and prior experience with the UN system, or with the international development/humanitarian/emergency community highly desirable: 10 points

- Flexible nature and ability to adapt to changing directions/thinking that may occur during the Workshop; Excellent interpersonal skills: 10 points

- Quality of the technical proposal: 25 points.

B) Financial Proposal: maximum 20 points

The maximum number of points shall be allotted to the lowest Financial Proposal that is opened/evaluated and compared among those technical qualified candidates who have attained a minimum of 60% in the technical evaluation. Other Financial Proposals will receive points in inverse proportion to the lowest price.

The Contract shall be awarded to candidate obtaining the highest combined technical and financial scores, subject to the satisfactory result of the verification interview.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

Submission of applications:

- Letter of Interest (cover letter)

- CV or Resume

- Technical proposal

- Performance evaluation reports or references of similar consultancy assignments (if available);

- Financial proposal: All-inclusive lump-sum cost including travel and accommodation cost for this assignment as per work assignment.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

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Added 1 month ago - Updated 21 days ago - Source: unicef.org