Individual Consultant: Accountability to Affected Populations (AAP) Lead Consultant, 125 days over 6 months, Lebanon Beirut

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, an advocate

Lebanon is currently facing multiple compounded emergencies - including the Beirut blast, a financial crisis, increased poverty, and Covid19 transmission – that have resulted in increased vulnerability of residents across the country and requiring urgent but robust response strategy that bridges both the public health crisis and the humanitarian response together.

Enhancing coordination among stakeholders, agreeing on common outreach communication approaches, strengthening community engagement by capitalizing on the strong community solidarity and community led- initiatives emerging after the Beirut blast, along with elevating people’s voices to influence decision making by establishing an interagency cross-sectoral and trustworthy feedback and complaint mechanism require dedicated expertise and leadership For these reasons, UNICEF Lebanon country office requires the support of an AAP Lead Consultant to strengthen its interventions towards better accountability to affected populations (AAP) and enhanced risk communication and community engagement (RCCE).

How can you make a difference?

Under the direct supervision of the Deputy Representative and in close collaboration with C4D, PRIME and Field Section, the Accountability to Affected Populations Lead Consultant is responsible for providing technical and operational support in the management, coordination and implementation of AAP interventions ensuring views and priorities of affected people are incorporated into all stages of the Country Office programme cycle and effectively informs the humanitarian response plans.

Work Assignment Expected Results:

Tasks/Milestone:Deliverables/Outputs:TimelineConduct a desk review and draft a simple analysis with consultancy timelineInception report10 daysConduct consultation meetings with sections to finalize the AAP framework and recommendation paperDraft LCO AAP Framework15 daysDraft the final LCO AAP Framework with a recommendation paperFinal LCO AAP Framework with a recommendation paper for the AAP framework and AAP approaches15 daysConduct a mapping exercise of UNICEF programs and partners’ Complaint Feedback Mechanism, focusing on the call center in consultation with the sections and partners if necessaryMapping15 daysDraft an operation plan for the call center and facilitate the implementationUNICEF call center is set up and a guideline / SOP is drafted20 daysTechnically support the identification of AAP capacity building needs of LCO staff and partnersFacilitate trainings for staff and partners10 daysTechnically support the development and or adaptation of suitable tools and opportunities for rapid AAP data collection to inform design and implementation of programmatic interventionsTools and guidelines for AAP data collection is developed/adapted10 daysTechnically support systematic collection and analysis of key community feedback data through integration of core AAP questions in assessments, surveys and other data collection toolsAAP questions, survey and other data collection tools for community feedback data analysis are developed10 daysFacilitate the collection of lesson learned, implementation and documentation of AAP innovative practices, approaches on multiple media and digital platforms and networks for APP

Prepare briefing package for senior management to advocate for collective AAP initiatives among participating agencies and donors including common feedback mechanisms, resource mobilization, monitoring etc.

1. Lesson learned are documented and templates are developed

2. Briefing package is developed

1. 10 days

2. 10 days

To view the full description of assignment, open the attached document:

AAP Lead Consultant.pdf

To qualify as an advocate for every child you will have…

• Advanced university degree in sociology, anthropology, communication, public relations or other related field is required.
• At least 8 (eight) years of experience in humanitarian emergencies with significant field experience working on AAP interventions in technical and/or leadership role. Demonstrated experience in developing and implementing evidence-based community engagement strategies in humanitarian contexts.
• Ability to work collaboratively as part of a team in a challenging and highly fluid environment, flexibility and ability to handle constant change.
• Experience in the United Nations, NGO or within the Red Cross and Red Crescent Movement.
• Good analytical skills and knowledge of quantitative, qualitative and participatory research methodologies and analysis.
• Proven information management and data skills in the areas of mobile data collection, data visualization, including mapping and M&E.
• Ability to get consensus and collaboration across many operational units; ability to explain complex concepts in layman's language; ability to generate enthusiasm; ability to communicate with all levels of management and staff.
• Demonstrated excellent written and oral communication skills and the ability to clearly and accurately convey information.
• Fluency in English is required. Knowledge of French and Arabic is an advantage.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.