ICT Specialist (T4D), P-3, Addis Ababa, Ethiopia (Temporary Appointment 364 days) (For non-Ethiopian nationals only)

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 120,185 USD and 157,373 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, innovation

Ethiopia is situated in the Horn of Africa and is the second most populous country on the continent with an estimated population of 115 million. It borders six African countries: Djibouti, Eritrea, Kenya, Somalia, South Sudan, and Sudan, and covers 1,104,300 square kilometers. Approximately 85 percent of the population lives in rural areas. Ethiopia represents a melting pot of ancient cultures with Middle Eastern and African cultures evident in the religious, ethnic, and language composition of its people.

Over the past two years, children and their families across Ethiopia faced multiple and complex emergencies, such as the conflict in the northern Ethiopia and the drought, which resulted in millions of people in need of urgent humanitarian assistance. UNICEF has programmes in Child Protection, WASH, Health, Nutrition, Social Policy, and Education and serves over 15 million children in Ethiopia. Join UNICEF Ethiopia to contribute to improving the lives of children and women.

How can you make a difference?

Under the supervision of ICT Manager, the ICT Specialist is responsible for carrying out broad ICT functions, including Technology for Development (T4D), and enabling the provision of ICT solutions and services and assisting in the delivery of results in a large size office, including support to field offices.

Summary of Key Functions and Accountabilities

Coordinate the Technology for Development (T4D) Function and Provide Technical and Programmatic Support

• Business Relationship Management: Coordinate Business and Programme Relationship services to define high-level requirements; document and match requirements and guide the design, development and deployment of appropriate T4D solutions.
• Portfolio coordination: Coordinate deployment of a portfolio approach to solutions prioritised for UNICEF programming (e.g. Digital Public Goods).
• Support and assist design of T4D interventions: Provide support and technical assistance to the Country Office in the identification, selection, concept design, deployment and sustainability of T4D interventions to address bottlenecks towards the achievement of programme results.
• Identify and assess new Technology and Digital Innovations: Guide programme sections to identify and assess new T4D initiatives, new phases of on-going initiatives, and opportunities to develop and promote digital public goods, with immediate potential to improve UNICEF programming.
• Solution procurement and evaluation: Guide on the review of technical solutions to ensure UNICEF standards are followed; contribute to project management processes, generation and review of terms of reference and vendor selection.
• Deployment advice and support: Advise and assist with implementation strategy of digital technology initiatives. Including technical oversight, troubleshooting and the documentation of challenges and resolutions.
• Design thinking: Support human/user-centred design methods to enable user-acceptance testing, evaluation,documentation and analysis.

Policy and Strategic Development for Technology-enabled Programming

• Digital development and technology innovation strategy: Guide on digital development and technology innovation strategy for the country office; including assessment of T4D gaps, opportunities and scale-up strategy in support of CO priorities.
• Participation in programme and management processes: Integrate digital development and technology innovation into the programme planning lifecycle. Align with programme priorities and attend planning meetings to exercise T4D functional accountabilities.
• Quality assurance: Coordinate development and quality assurance during planning and deployment of T4D initiatives; participate in establishing and maintaining standards, documentation and support mechanisms for T4D.
• Convene and guide compliance with T4D best practices: Convene Country Office T4D Governance Committee and ensure compliance of T4D initiatives with the Principles for Digital Development (http://digitalprinciples.org/) and UNICEF T4D best practices. Support system strengthening, including governance in country, infrastructure.

Engage and Maintain Partnerships and Networks

• Engage and maintain partnerships and networks: Develop partnerships and networks ensuring strong engagement with local solution providers, innovators, NGOs, cultural and religious organisations, private sector, local media, ICT authorities, communications commissions, and academia to build and provide a space to nurture and test new and innovative technologies and build local capacity.
• Advocacy and communications: Represent the country office in external, inter-agency or partner forums on digital development and technology innovation.
• Proposal and partnership development: Identify opportunities for resource mobilisation and new partnerships and lead proposal and partnership development efforts in close collaboration with regional office, where applicable.
• Provide advice and support to programme partners: Provide technical and operational support to a wide range of stakeholders and partners on UNICEF policies, practices, standards and norms on technology for development.
• Standards and procedures for ownership: Work with stakeholders to help develop standards, procedures and partnerships for T4D interventions and their transition to relevant government and civil society Institutions.
• Transfer and skill-sharing for programme partners: Build and sustain effective close working partnerships with government counterparts and national stakeholders through active sharing and transfer of knowledge, skills and tools to foster and facilitate technology-enabled programming.
• Document localized partners and profiles: Develop a catalogue of potential country specific T4D partners and their profiles/areas of engagement to promote and enhance UNICEF goals for outcomes for children through T4D.

Knowledge Management

• Share lessons learned: Identify, capture, synthesize and share lessons learned from T4D for integration into broader knowledge development planning, advocacy and communication efforts.
• Landscape mapping: Maintain an inventory of technology and innovation interventions, assets, resources and networks.
• Monitoring, evaluation and learning: Work with Planning, Monitoring and Evaluation focal points to ensure documentation and clear monitoring and evaluation mechanisms for innovation and T4D projects including baseline data collection, on-going monitoring, as well as first phase data collection and analysis.
• Contribute to Peer Support Networks: Contribute and share to regional and global digital development and technology innovation networks and activities.

Capacity Building

• Data analysis for evidence generation: Build capacity of office staff in analysing the large amounts of data generated through T4D initiatives including the use of data visualization techniques and analytics tools.
• Co-create appropriate solutions: Work directly with section chiefs to co-create strategies on how technology and innovation can support the country programme.
• Provide training to stakeholders and end-users: Participate as resource person in capacity building initiatives to enhance the competencies, capacity and knowledge within the office on digital development; train UNICEF staff, partners, government counterparts and other end users in digital development and technology innovation.
• Build awareness around innovation and frontier technology: Develop capabilities within country office on appropriate use of frontier technology and innovations such as UAVs, wearables, IoTs, mobile money, blockchain, etc.

Leadership and People Management

• Strategically lead, supervise, develop, and empower staff under supervision: Promote culture of performance management, providing timely guidance, feedback and support to supervisees. Promote a team environment of staff well-being, accessibility and inclusion.
• Monitor work progress and ensures results are achieved according to schedule and performance standards: Develop work plans and targets based on strategic division and organizational priorities.

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in Digital Transformation, Business Analysis, ICT Management, Computer Science, Innovation, Digital Development, International Development or another relevant technical field. *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
• A minimum of five (5) years of relevant professional experience in Information Communication Technology for Development (ICT4D) in a large international organization or corporation is required.
• Experience identifying, designing and implementing solutions for large-scale projects with technical components – including supervising external vendors and software developers; responsibility for business analysis, budgets, contracts, project management and procurement, etc. is required.
• Experience with ICT, mobile and web-based technologies, particularly designing or deploying tools appropriate to the region is required.
• Exposure to UNICEF, UN or other INGO programmatic areas, including health, nutrition, child protection and/or education.
• Experience in applying technical solutions to address programmatic issues is required.
• Experience in open source, mobile and emerging technology applied to UNICEF programme areas is highly desirable.
• Prior experience working in T4D/ICT4D program design, service design, and field deployment/implementation in developing countries is highly desirable.
• Experience with RapidPro, Primero, DHIS2, ODK and other global public good technologies, and deploying, maintaining and scaling these technologies is highly desirable.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

• Demonstrates Self Awareness and Ethical Awareness (1)

• Works Collaboratively with others (1)

• Builds and Maintains Partnerships (1)

• Innovates and Embraces Change (1)

• Thinks and Acts Strategically (1)

• Drive to achieve impactful results (1)

• Manages ambiguity and complexity (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.