ICT Associate (User Support)

UNICEF - United Nations Children's Fund

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Application deadline in 1 day: Thursday 27 Jun 2024 at 00:00 UTC

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Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence and exploitation.

UNICEF supports the Federal Government of Ethiopia to accelerate progress for children, work to achieve the Sustainable Development Goals (SDGs) and help children realize their rights under the Convention on the Rights of Children. This will be made through, among other things, strong partnerships with regional governments, health professionals, teachers, frontline workers, religious and community leaders, social mobilisers, communities and families, and the children and adolescents themselves.

UNICEF will work so that: • Every child survives and thrives -- being in good health, immunized, and accessing nutritious food. • Every child learns. • Every child is protected from violence and exploitation and registered at birth. • Every child lives in a safe and clean environment, with access to safe drinking water and adequate sanitation.

The incumbent under direct supervision of the ICT Associate, and as guided by the ICT Manager will be responsible to conduct comprehensive assessments of all laptops earmarked for disposal within the office and provide any other support required by the ICT team.

The ICT Associate’s primary responsibilities will include conducting thorough assessments of all laptops identified for disposal and securely erasing all data from these old laptops due for donation:

• Conduct comprehensive assessments of all laptops earmarked for disposal within the office. • Troubleshoot any software or hardware issues identified while assessing laptops earmarked for disposal. • Propose practical solutions to address any identified issues in consultation with the ICT infrastructure team. • Securely erase all data from all laptops identified for donation. • Provide any other support required by the ICT team.

• Professionalism • Adaptability and flexibility • Integrity • Teamwork and respect for diversity • Planning and organising • Professionalism • Flexibility

Information and Communication Technology, focusing on hardware and software assessment, data management, and security. • Proven experience securely wiping data from hardware devices and implementing robust data security protocols. • Experience in troubleshooting both software and hardware issues and proposing practical solutions. • Experience in training staff on the use of ICT equipment and software. • Prior experience would be considered vital, especially within international organizations or the non-profit sector.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

You can check full entitlements at the duty station at https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.

Added 11 days ago - Updated 3 hours ago - Source: unv.org