ICT Specialist-Systems and Network

Contract

This is a IICA-2 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 5 years of experience, depending on education. More about IICA-2 contracts.

Background Information - Job-specific

UNOPS has been implementing projects in Tunisia since 2006 in various sectors to support the government in implementing programs with a positive impact. The UNOPS office has 4 strategic areas of intervention: 1) procurement, 2) complex project management, 3) infrastructure 4) technical assistance.

For several years, UNOPS has worked in direct support of the Ministry of Health. The areas of intervention of the Tunis office range from construction to procurement management. This offer aims to recruit a ICT Specialist-Systems and Network- who will join the health technical team and will initially work within the health project and will have to travel to various governorates in the country.

Functional Responsibilities

Under the responsibility of the Project Manager / IT Manager, the incumbent ICT Specialist-Systems and Network- will be responsible for designing, auditing and supervising the implementation of IT infrastructure activities with a primary focus on systems and network components.

The incumbent ICT Specialist-Systems and Network- will perform the following tasks / responsibilities :

Audit and Optimization of IT systems and hospital networks

• Support and work in close collaboration with the UNOPS technical team assigned to the execution of the project(s) to which he/she will be assigned.
• Work closely with the Ministry of Health’s IT technical team to understand the project requirements and accurately identify the needs.
• Assess the quality of the technical assessment reports and proposed technical solutions recommended by the Ministry of Health’s IT team.
• Perform site visits to confirm and validate the technical information and recommendations report.
• Recommend adapted technical solutions in view of optimizing the reliability, security, and performance of the hospitals’ network infrastructure system including routers, switches, firewalls, and wireless devices.
• Market research to identify third party service providers in the field of systems and network solutions.
• Draft the terms of reference for the technical assistance mission aiming to audit 20 hospitals’ network systems and recommend solutions for optimizing and upgrading the IT network systems dedicated to operations & clinical data in a healthcare environment.
• Participate in defining the procurement strategy for equipment and/services (hardware, software, networks)
• Participate in the technical evaluation processes of offers received.
• Validate the proposed solutions as well as the technical specifications required for the purchase of equipment and software for the computer system and networks
• Quality assurance of the technical assistance & Audit mission with the objective of recommending solutions for optimizing IT network systems and physical connectivity infrastructure.
• Analyze the audit results and hospital visits to make recommendations for upgrading / optimizing the solutions.
• Ensure the monitoring and quality of implementation of the IT upgrade activities including delivery, installation, commissioning and interfacing of the network components.
• Quality assurance and supervision of the installation and configuration of the network solution (switches, routers, cabling, central servers, etc.) and the deployment of IT softwares.
• Collaborate with other teams, including other IT experts to achieve project goals and objectives.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Devise and implement innovative solutions to improve the efficiency of proposed activities.
• Perform all other tasks as directed by the Project Manager in order to facilitate the execution of the deliverables of the project(s) to which he/she will be assigned.

Education/Experience/Language requirements

Education: - Computer software engineer, Computer systems and networks engineer or Computer Telecommunications Engineer. - A combination of a Bachelor's degree in a relevant field such as Computer Science, with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.

Professional certifications :

Strongly recommended:

• Cisco Certified Network Associate (CCNA)
• CompTIA Network+
• ITIL Certification
• Certified Information Systems Security Professional (CISSP)
• Microsoft Certified: Azure Solutions Architect Expert

Asset ( Preferred) :

• Cisco Certified Network Professional (CCNP)
• Certified Information Systems Security Professional (CISSP)
• Cisco Certified Internetwork Expert (CCIE)
• Certified Information Systems Auditor (CISA)
• Microsoft Certified: Azure Network Engineer Associate
• VMware Certification
• Microsoft Certified Systems Engineer
• Certified Wireless Network Professional (CWNP)
• Certified Network Defense (CND)
• PMI-PMP Project Management Professional or PMI-CAPM Certified Associate in Project Management

Experience: - Five (5) years of professional / practical experience in IT systems and communications network infrastructures - Experience working successfully with a variety of stakeholders particularly governments and development partners is an asset.

Additional Competencies:

• Comprehensive understanding of network services and networks such as TCP/IP, OSPF and EIGRP
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Proven experience in systems and network engineering including with LAN, WAN, WLAN, and WWAN design and implementation.
• In-depth knowledge of network architecture, protocols, operating systems and databases.
• Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently
• Strong knowledge of network protocols, security, and best practices.
• Proficiency in server and network hardware and software components.
• In-depth knowledge of network technologies and communications infrastructures

Languages:

• Proficiency in French and English are required.
• Knowledge of Arabic is an asset.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

1. Contract type : ICA
2. Contract level : I-ICA 2, ICS 10
3. Contract duration Ongoing contract

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

Background Information - Tunisia

Tunisia

The Tunisia Project Office is responsible for managing strategic and operational risks associated with the Project Office’s portfolio of engagements (in Tunisia, Morocco, Libya and Algeria) – as part of the Senegal Multi Country Office (MCO) set up, developing and delivering cost effective services contributing to partners' sustainable results and achievements of UNOPS management results.

UNOPS Tunisia activities range from tailor-made administration, operations, human resources and logistics support for implementation of development and humanitarian projects; infrastructure and procurement management services; and advisory services to partners (in Tunisia, Morocco, Libya and Algeria) to facilitate effective procurement, supply and financial management. Partners include the Government of Tunisia, European Union and UN agencies such as UNHCR and WHO. It provides project management services including design, implementation, monitoring and evaluation. It also offers funds management, loan and grant administration, building local capacity markets, training and technical assistance.