ICT Officer Sudan Darfur

Contract

This is a Professional contract, Grade 5 (NRC) contract. More about Professional contract, Grade 5 (NRC) contracts.

ICT Officer (National Position) –Advertisement

P.S: Please ensure that you fill in all details before submitting your application on NRC people (Oracle HR). Empty and incomplete applications will not be considered.

NRC resumed operations in Sudan in 2020, providing humanitarian assistance, protection, and durable solutions. Our country programme integrates all of NRC’s six core competencies (camp management, education, ICLA, livelihoods, shelter, and WASH), and provides a rapid response capacity (including for the recent refugee emergency in eastern Sudan), and thematic capacities for cash and markets-based approaches, advocacy, digital modes of assistance, and co-leading various technical and strategic coordination platforms.

Role Specific Information

The following is a brief description of the role.

Duties & Responsibilities

• Implement NRC’s ICT policies and guidelines at area office level
• Ensure that system security, network access privileges, applications, data storage and regular backups are configured and maintained
• Implement and update a data disaster recovery plan (back up)
• Schedule computer related services, maintenance, and license renewals
• Ensure installation and maintenance of protection services (anti-viruses and firewalls)
• Plan network upgrades, expansions, and replacements
• Provide ICT support and trainings to staff
• Participate in the procurement processes of ICT equipment
• Contribute to information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements if require
• Adhere to, and support the implementation of NRC ICT policies and procedures, handbooks, and guidelines
• Ensure ICT equipment, hardware, software, and other resources are timely made available and well maintained
• Troubleshoot, diagnose problems, implement corrective action & procedures, monitor, and facilitate repairs
• Monitor, operate, and maintain a reliable internet and network system (connectivity, assigning access level)
• Implement NRC filling system (electronic files) at area level as per defined NRC standards
• Keep track and ensure proper handover, including signatures for all ICT equipment
• Work with Logistics to ensure that ICT equipment is tagged, and any loss/damage is reported as per standards
• Interact with external parties if required (for example contracted service providers for Internet) to ensure NRC is enjoying the required services in an optimum manner
• Ensure anti-corruption, transparency, and cost efficiency principles in all processes

Our Ideal Candidate:

• Experience from working as an ICT Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile
• Fluency in both English and Arabic, written and spoken
• Preferred to be located in Darfur.
• Service-minded, with strong organizational and planning skills
• Good cultural awareness and sensitivity
• Highly approachable, trustworthy and confidential
• Attention to details, problem solving skills, excellent time management skills

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Female candidates are strongly encouraged to apply!

Email and paper applications will not be considered.

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: North Darfur, Alfasher Area Office.

Travel: 20%

NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

To apply Kindly visit www.nrc.no careers.