ICT Officer Mali Mopti (Poste National)

Provide support for network troubleshooting and IT system maintenance.

This opening expired 3 years ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

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Application deadline 3 years ago: Saturday 28 Jan 2023 at 17:30 UTC

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Overview

Provide support for network troubleshooting and IT system maintenance.

You have:

  • Experience in providing Level 1 support for IT systems.
  • Knowledge in network troubleshooting.
  • Experience in computer maintenance.
  • Ability to maintain IT systems effectively.

Contract

This is a Professional contract, Grade 5 (NRC) contract. More about Professional contract, Grade 5 (NRC) contracts.

L'objectif du poste Officier ICT est d’apporter un appui dans le développement des activités de dépannage réseaux, de maintenance informatique, de support niveau 1 et du maintien du système informatique.

Potential interview questions

Can you describe a time when you provided Level 1 support to a user? This assesses your practical experience with technical support responsibilities. Provide a clear example of the situation, focusing on your role and the outcome.
What strategies do you use for troubleshooting network issues? This explores your problem-solving skills in networking. Pro members can see the explanation.
How do you prioritize tasks when multiple IT issues arise simultaneously? Pro members can see the explanation. Pro members can see the explanation.
Explain your experience with maintaining IT systems and software. Pro members can see the explanation. Pro members can see the explanation.
Describe how you handle difficult users during support sessions. Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: nrc.no