ICT Officer (Digital platforms), NO-1, Beijing, China

Contract

This is a NO-1 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-1 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Champion

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does – in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. FOR UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life – in its social, political, economic, civil and cultural dimensions – her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens – addressing inequity – not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

UNICEF China is a large country office. While demonstrating results for children at scale in China, UNICEF also works with the government, private sector, media and other actors to harness the reach and resources of China for the benefit of children in China and beyond.

UNICEF works with the Government of China to advance the rights of children. The China CO has four programme sections and in addition increasingly works to develop partnerships across the public and private sectors in China. This post is part of the Partnership and Innovation team which works to establish partnerships from the private sector in support of UNICEF’s programmes.

How can you make a difference?

Under the supervision of the Partnerships Specialist, and the technical oversight of the head of ICT unit, the ICT Officer (Digital platforms) is responsible for coordinating and planning all IT function development within the team. The ICT Officer (Digital platforms) is also expected to work together with ICT colleagues to conduct regular security checks and assist in fixing all bugs/potential weakness in website or other dedicated platforms to enhance data security.

The key functions, accountabilities and related duties or tasks include:

1. Enable continuous operation of ICT infrastructure and accessibility to ICT services and solutions:

• Ensure physical and logical security and safety of ICT environment and infrastructure; • Operate ICT infrastructure –environment, hardware, network and telecommunications; • Assist in the management of contracts for ICT for services and products; • Implement corporate solutions, services and keep systems and applications up and running; • Manage changes and apply upgrades, security updates and patches; • Conduct or supervise the provision of preventive and corrective maintenance; • Manage ICT disaster recovery plans; • Monitor, assess and verify the use of ICT resources to ensure compliance; • Escalate compliance exceptions (proactive) and deviations (reactive).

2. Provide help, support and assist with capacity building and knowledge management:

• Provide technical and operational support to end-users; • Manage escalated ICT incidents or problems; • Offer or coordinate training workshops or clinics to build end-users capacity or to introduce new solutions and services; • Share local experience and lessons learned with regional office for the collective benefit; • Support the planning, organization and implementation of capacity building and knowledge management initiatives to enhance staff competencies; • Support opportunities to improve productively, efficiency, effectiveness and foster innovation; • Participate in-person or remotely in country, regional or global events, discussions setting the future of ICT evolution to achieve UNICEF mission; • Stay abreast of ICT trends, developments and best practices through professional development –journals, training, certification, etc….

3. Support operational and administrative tasks:

• Manage and supervise digital platforms used for partnership purposes; • Support the office business continuity plans development and ensure the inclusion of ICT inputs and perspective; • Monitor risks and threats to ICT environment or infrastructure. Take appropriate action and inform management; • Monitor all servers with different functions. Analyse and keep abreast of potential data security breaches • Monitor user access to the systems and report on usage to supervisor • Manage all the roles and permissions for PI systems/functions following approved permission settings • Liaise with regional office, and PFP to keep abreast of new initiatives and opportunities to innovate and modernize office operations and to contribute to the collective ICT evolution.

4. Assist in the delivery of results:

• Spearhead approved innovation initiatives and work closely with team members to facilitate proper implementation; • Support technical and operational knowledge transfer to programme staff, implementing partners and beneficiaries; • Advise programme staff to build an expert team to build better relationships with counterparts and implementing partners; • Support Supply and programme staff to establish local LTAs for ICT-related programme contracts for services and products; • Effectively work with other teams within the country office to drive efficiency and alignment of procedures to enhance UNICEF brand in market

To qualify as an advocate for every child you will have…

• A university degree in computer science, software engineering, information technology management, business administration or related social science field is required.
• A minimum of one year of professional experience in information technology management and business operations in a large international organization and/or corporation is required.
• Certification and/or proven experience in one of these several ICT technical competencies: ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming.
• Fluency in English and Mandarin Chinese is required.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children.

Remarks:

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidates are encouraged to apply.

UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be cancelled.

All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.