ICT Intern-Turkana
Support the IT infrastructure at Mercy Corps Kenya's Field Office.
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Overview
Support the IT infrastructure at Mercy Corps Kenya's Field Office.
You have:
- Enrollment in or recent graduation (within a year) from a recognized academic institution in Kenya with a Degree or a Diploma or a certificate.
- Ability to support both hardware and software requirements in local area networking (LAN).
- Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.
- Ability to troubleshoot, plan and design low maintenance systems.
- Ability to troubleshoot and maintain both wireless and cable connections is required.
- Must understand, follow and implement existing policies on IT equipment use and best practices.
Potential interview questions
| How do you prioritize and manage multiple IT support requests from staff? | This question assesses your multitasking and organizational skills in a busy work environment. | Discuss how you prioritize requests based on urgency, importance, and impact on operations. |
| Describe a time you successfully resolved a technical issue for someone. What was the problem? | This question evaluates your problem-solving and technical skills. | Pro members can see the explanation. |
| What steps would you take to ensure compliance with IT policies? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you have trained someone on using software or equipment? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle stress when troubleshooting technical problems under pressure? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have with managing IT inventories? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you understand by safeguarding in an IT context? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you assist a non-technical user experiencing software issues? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 10 months ago
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Updated 10 months ago
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Source:
mercycorps.org/careers/national
