ICT Associate (Retainer)

Contract

This is a LICA-6 contract. This kind of contract is known as Local Individual Contractor Agreements. It is normally only for nationals. It's an external contract. It usually requires 6 years of experience, depending on education. More about LICA-6 contracts.

Background Information - Job-specific

Austria Multi-Country Office (AUMCO) The Austria Multi-Country Office (AUMCO) is part of the UNOPS Europe and Central Asia Region (ECR). Specifically, AUMCO aims to enable achievement of Agenda 2030 and the Paris Agreement through global programmes and tailored interventions in the Balkans, South Caucasus, and Central Asia, focused on: - Infrastructure - Procurement - Project Management (full service, back on track) - HR and Transactional Services - Grants Management - Technical and Advisory Services - Project Information

UNOPS in Georgia UNOPS Georgia was established in mid-2018 to support, develop and oversee UNOPS’s growing portfolio in the country. The office currently provides implementation services to several projects where UNOPS works closely with development partners and the Government of Georgia, focusing on education, security, and healthcare sectors.

UNOPS Georgia is focused on providing efficient and cost-effective implementation services on behalf of all our partners to support the Government of Georgia achieve its national priorities through citizen-oriented programmes and projects. The UNOPS Georgia office operates under the operational support of the Austrian Multi-Country Office (AUMCO).

The UNOPS office is based in Tbilisi, Georgia with all project sites currently in Tbilisi.

Functional Responsibilities

The purpose of the role is to provide technical knowledge and subject matter expertise in the procurement of IT infrastructure, software and hardware (Network traffic analytics solutions, Software, and hardware for cybersecurity, server infrastructure, other network and law enforcement related software) related products, services; Also, the role should support the UNOPS Georgia office in maintaining the ICT operations as and when needed.

Under the guidance and direct supervision of the Support Services Senior Officer , the ICT Associate works closely with the Procurement Team and in close cooperation with internal and external stakeholders; analyses; monitors and understands market trends and contributes to the respective procurement processes.

The following functional responsibilities are expected:

1. ICT client services, management and administration - Effective advice on all project implementation activities involving ICT - Support the projects in drafting and reviewing terms of references and technical specifications of the hardware and software required for IT services - In close collaboration with the supervisor and procurement personnel, provide inputs on appropriate IT procurement product specifications, tender documents, technical evaluation criteria and participate in the technical evaluation of tenders as a technical expert - Evaluate and recommend potential supply sources, alternate solutions and establishment and maintenance of a roster of potential suppliers. - Assist with cost estimations and reasonableness of costs for the required goods/services - Provision of consulting services, ICT audit inspections and/or facilitation of selection/deployment of software to projects, seeking technical advice and support from HQ ICT personnel, as required. - Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies, approved software and application of updates and patches in a timely manner. - Ensure compliance by team members with existing policies and best practice.

2. Network administration Ensures efficient network administration, focusing on achievement of the following results: - A stable and responsive network environment based on daily monitoring of the network connection. - Ensure confidentiality, integrity and availability of UNOPS ICT systems and UNOPS information assets. - Maintenance of IT equipment, hardware, software, network and internet connectivity to ensure stable operation aligned with the needs of the project and with UNOPS quality standards - Support in finalizing needs assessment and analysis document in Network traffic analytics solutions, Software and hardware for cybersecurity, server infrastructure, other network and law enforcement related software

3. Knowledge Building and Knowledge Sharing - Provide sound contributions to knowledge networks and communities of practice by synthesising lessons learnt and dissemination of best practices in human resources. - Collect feedback, ideas, and internal knowledge about processes and best practices on emerging technologies and utilize productively. - Participates, organizes and delivers trainings for the operations/ projects staff in ICT services. - Perform other duties and responsibilities relevant to the functions of an IT expert.

Education/Experience/Language requirements

Education: - High school diploma or equivalent. - A Bachelor’s or Master’s degree in Information technology, Computer science, Electrical engineering, or other STEM education field is highly desirable and may replace some of the required number of years of experience. - Relevant certification in Network Security is a distinct advantage.

Experience - A minimum of six (6) years of progressively responsible professional experience in either Network Security, Implementation of large-scale network and/or IT infrastructure projects or other related areas of work is required - Experience in IT Security and/or IT Procurement is required. - Experience as an IT management (CTO, etc.) of medium/large national and/or international public or corporate organization is an advantage. - Previous experience of working on ICT systems related to the state security field is an advantage. - Relevant certification in IT Security is a distinct advantage.

Language Requirements - Fluency in Georgian and English languages is required.

Contract type, level and duration

Contract type: ICA Contract level: L-ICA-6 Retainer Contract duration: Up to 100 working days within 1 year, with the intension of extension depending on availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link:

https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.