ICLA and Protection Coordinator Yemen Aden

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NRC - Norwegian Refugee Council

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Application deadline 3 days ago: Wednesday 10 Apr 2024 at 20:59 UTC

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This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Females are highly encouraged to apply.

  1. Role and responsibilities

The ICLA/Protection Coordinator is responsible for overseeing and coordinating the implementation of NRC’s ICLA and Protection programs across Aden area office; s/he will ensure the implementation of NRC’s ICLA and Protection portfolios across Aden area throughout all stages of project cycle management (PCM). The position will act as the CC lead for ICLA and Protection in Aden area office; and will in addition to technical oversight, staff mentorship and capacity development of ICL/Protection staff in the area office, support technical development, strategic direction, and quality assurance. The position will report to the Area Program Manager with technical supervision/oversight from ICLA and Protection Specialists.

Generic responsibilities

  1. Line management of Area office ICLA and Protection staff.
  2. Adherence to NRC policies, guidance, and procedures.
  3. Contribute to the development of Country, Area and relevant CC strategies, initiate and participate in the development of relevant ICLA and Protection projects.
  4. Coordinate and manage implementation of ICLA and Protection projects (activities, budget and project documentation) in line with proposals, strategies and donor requirements.
  5. With support from ICLA/Protection Specialists, provide technical direction to ICLA and Protection teams, and ensure that high technical quality of projects minimum standards are met,
  6. Provide regular progress reports to the APM andd ICLA and Protection Specialists
  7. Ensure capacity building of project staff and partners and transfer key skills
  8. Liaise and collaborate with relevant local authorities and other key stakeholders.
  9. Promote the rights of displaced persons in line with the advocacy strategy.
  10. Ensure the respect of NRC’s Code of Conduct, confidentiality and humanitarian principles within the ICLA and Protection team.
  11. Contribute to implementing Safe and Inclusive Programming Minimum Standards.

Specific responsibilities

1. Program management and implementation:

  1. Responsible for effective and efficient oversight and management of ICLA and Protection projects across Aden area, consistent with the project management cycle including reporting.
  2. Responsible for coordinating, planning and monitoring the day-to-day implementation of ICLA and Protection activities across relevant projects.
  3. Responsible for providing technical oversight/guidance and implementation support of ICLA and Protection activities.
  4. Ensure the quality of ICLA and protection interventions, and the coherence between all projects, ongoing and proposed, according to the overall strategy.
  5. Ensure compliance with internal and external reporting requirements, including approving expenses/procurement, recruitments, etc., in close coordination and collaboration with relevant area staff team.
  6. Provide budget monitoring, management, and expenses control for the ICLA/Protection portfolio implemented in the area, including compliance with NRC and donor requirements. Ensure appropriate burn-rates are maintained and that solutions to over/under expenditure are applied.
  7. Support monitoring, evaluation and learning (MEL) of ICLA/Protection program, ensuring indicator tracking for all program indicators and outputs are properly managed and updated.

2. Program development and strategy:

  1. Ensure availability of up-to-date needs assessment to inform ICLA/Protection program design including area and country office advocacy efforts;
  2. Ensure all relevant stakeholders are included in the planning and implementation of ICLA/Protection projects as appropriate;
  3. Under the line management of the Area Program Manager and with the ICLA/ Protection CC Specialists, contribute to drawing up plans, proposals, and budgets for new projects/ extensions of projects with the relevant team.
  4. In collaboration with the ICLA and Protection CC Specialists, support multi-sectoral assessments as required by the context and management;
  5. Closely coordinate with all other CCs in the Area Office to maximize integrated programming and promote durable solutions.

3. Logistics, Finance, and Human Resource Management:

  1. Ensure appropriate Financial and Logistical NRC systems/procedures are adhered to within the ICLA/Protection teams (including supply chain management);
  2. Ensure timely and accurate development and updates of procurement plans, recruitment plans, and spending plans per project and ensure the same is shared with relevant support colleagues;
  3. Responsible for ensuring timely submission of monthly ICLA/Protection CC-specific cash forecast to Finance and relevant Procurement Requests to Logistics;
  4. In line with project needs and funding availability, continuously and proactively plan CC-specific staff requirements and liaise with HR and Admin to ensure the same;
  5. Performance management of all direct reports, including regular one-to-one meetings and completion of work and development plans.

4. Coordination, representation and reporting:

  1. Responsible for attending relevant ICLA/Protection CC-specific meetings and coordination fora, representing NRC strictly within the limit set out by the Country Office;
  2. Conduct representation at governorate and district levels and promote strong working relationships with government counterparts;
  3. In line with NRC’s standards, ensure workplans are implemented, stakeholders are informed on NRC’s activities, and the organization is well accepted by communities;
  4. In charge of producing weekly and monthly ICLA/Protection CC-specific situation reports, flash reports and any other reports as requested by the Area Program Manager.

5. Other Tasks:

  • Ensure the inclusion of cash-based interventions and marked based programmes in area-based strategies and their implementation across and within NRC’s core competencies.
  • Any other responsibilities tasked by supervisor.

  • Critical interfaces

  • By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
  • Programmatic, strategic and operational: Area Program Manager, ICLA Specialist, Protection Specialist, Humanitarian Access Adviser, Advocacy team
  • Support functions: Area Manager, HR, Finance, Logistics, MEL
  • Security: Health, Safety and Security (HSS) staff
  • Staff: All relevant CCCM, Shelter, Education, LFS and WASH CC staff in the area office
  • Budgets: ICLA and Protection CC specific budgets for Aden area office
  • Information: Agresso, NRC People, Intranet.
  • Legal or compliance: Terms of employment, NRC Code of Conduct, vendors, donors


Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

  • Minimum 3 years of proven experience implementing Protection and/or Legal aid programming in emergency and/or protracted displacement.
  • Experience in managing and leading a technical team, including remote management;
  • Bachelor's degree in law, human rights, development studies, or any relevant and related field.
  • Experience from working in complex and volatile contexts.
  • Relevant technical experience in protection and/or legal aid
  • Documented results related to the position’s responsibilities.
  • Knowledge about own leadership skills/profile
  • Fluency in English and Arabic, both written and verbal

Context/ Specific skills, knowledge and experience:

  • Knowledge of the displacement context in Yemen
  • Advanced computer skills, especially in Word, Excel, Power Point and Outlook
  • Ability to work with diplomacy, tact and sensitivity and experience in working within different cultural contexts requiring cultural sensitivity.

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies and the following are essential for this position:

  • Managing resources to optimize results.
  • Managing performance and development
  • Empowering and building trust
  • Proven ability to handle insecure environments and respect of INGO safety and security rules.
  • Strategic thinking
  • Influencing.

    2**. Performance Management**

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework
Added 17 days ago - Updated 4 days ago - Source: nrc.no