Humanitarian Access and Liaison Manager

Security

Overview

Supervise security for IRC staff and ensure safe delivery of programs in Türkiye

You have:

• University degree in a related field e.g., political science, social sciences, public administration, international relations, etc.
• At least 3 years’ experience in a similar position, preferably with an INGO, or multi-sector humanitarian relief or development projects.
• Familiarity and a good understanding of the Turkish social services system and functions of Government Institutions
• Established network amongst key stakeholders in the IRC’s areas of program intervention
• Good understanding of INGO/NGO and humanitarian work
• Strong planning, interpersonal and communication skills
• Strong report writing and documentation skills
• Working knowledge and practice with Word, Excel, Outlook, etc. required
• Excellent oral and written communication skills in Turkish and English. Arabic is an asset.

Job Description

The Humanitarian Access and Liaison Manager (HALM) is the person responsible for supervising the overall security situation in Türkiye, implementing security regulations & standards, providing access and security risk management guidance and support to all levels of IRC staff in the country office, managing critical incidents, and providing timely advisories to support the safe access and efficient delivery of program activities in the designated areas of operations. The HALM will support the Humanitarian Access and Security Coordinator (HASC) in updating the IRC Humanitarian Security Management Plan and Security Risk Assessment for Türkiye. The HALM will develop relationships with the stakeholders and facilitate humanitarian access where required. The HALM will help improve the effectiveness of IRC's activities in Türkiye by contributing to the design and ongoing adaptation of programming to ensure it is contextually appropriate. The HALM, with the technical support of the Türkiye Representative, will act as the regular point of contact for varied stakeholders and authorities in the program locations.

Responsibilities:

Security Risk Management (70%)

- Planning and documentation of all security-related field activities in Türkiye - Updating the Security Risk Assessments for Türkiye. - Updating the Security Management Plans (SMP) and all associated SOPs and Contingency Plans. - Evaluate and maintain contingency plans adapted to the local context, especially for hibernation, relocation, and evacuation. - Ensure the emergency phone tree is up to date and tested regularly. - Develop the office building evacuation plan with a practical drill. - Ensure that pre-arrival and on-arrival security documents are updated and relevant to the context. - Provide security briefings for all visitors and newly joined staff. - Monitor the political, social, economic, media, and military situation and identify trends relevant to security and access. - Obtain relevant security-related information from staff and field sites. - Keep records of incidents and maintain the incident tracker for record purposes and monthly reports. - Monitor on a regular basis and ensure IRC office/premises are well equipped with fire extinguishers, first aid kits, emergency contact list, and other security equipment as per the context. - Coordinate with the supply chain team for any safety-related issues including Fire, Health, and Vehicle Safety. - In close coordination with HASC, conduct security risk assessments of IRC’s new premises and new areas of programming intervention. - Identify and report information and events that could have an impact on IRC operations. - Participate in developing scenarios for the local context and dynamic. - Work closely with all IRC staff to ensure that safety and security incidents are reported in accordance with IRC standards. - Oversee and monitor the movements of visitors including airport pick up/drop offs. - Keep visitor tracking sheets up to date and ensure their whereabouts are recorded and they are reachable. - Supervise the security guards and ensure they are aware of their responsibilities. - Key point of contact on all security matters in Türkiye. - Support the HAS team during any crisis or escalation in Northwest Syria.

Access & Liaison (30%)

- Establish and maintain contact with various key stakeholders and local partners. - Work with program teams to increase acceptance in local communities where IRC implements projects. - In liaison with the IRC’s Türkiye Representative and at their direction, attend external stakeholder meetings. - Upon request, support Türkiye Representative in communication and engagements with humanitarian agencies and Turkish Authorities - Support the IRC Türkiye Representative on government affairs including approvals for meetings and workshops etc. - In coordination with Türkiye Representative, liaise with official authorities to work on activity and access permissions for Northwest Syria, when necessary. - Develop actor mapping for the local stakeholders and governance. - Facilitate visits of donors and other high-level visitors - Support staff in crossing from Türkiye into NWS and vice versa - Translating, following, and obtaining legal administrative documents related to the implementation of programs in collaboration with the different technical departments.

Staff Performance Management, Learning & Development

- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. - Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team, and providing guidance on career paths. - As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies. - Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. - Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff. - Look for opportunities to support staff in their career growth, where appropriate. As part of the succession plan and nationalization goals, identify, train, and develop the capability and capacity of national staff to successfully transition roles and responsibilities, by the end of the assignment.

Qualifications

- University degree in a related field e.g., political science, social sciences, and public administration, international relations, etc., or equivalent. - At least 3 years’ experience in a similar position, preferably with an INGO, or multi-sector humanitarian relief or development projects. - Familiarity and a good understanding of the Turkish social services system and functions of Government Institutions - Established network amongst key stakeholders in the IRC’s areas of program intervention - Good understanding of INGO/NGO and humanitarian work - Strong planning, interpersonal and communication skills - Strong report writing and documentation skills. - Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible, and able to balance pressure with professional grace. - Excellent interpersonal and time management skills with the ability to manage competing priorities and deadlines. - Working knowledge and practice with Word, Excel, Outlook, etc. required

Demonstrated Skills and Competencies:

- A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct. - Credible written, presentation, and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development. - Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution. - Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context. - Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience. - Highly collaborative and resourceful; ability to establish positive working relationships with senior-level management and all other partners to maximize cooperation and productivity. - Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.

Language/Travel:

Excellent oral and written communication skills in Turkish and English. Arabic is an asset.

Travel: 20% to field sites in Türkiye as well as attending regional and global workshops and meetings.

Key Working Relationships:

Position Reports to: Humanitarian Access and Security Coordinator in partnership with IRC Türkiye Representative Position directly supervises: N/A

Indirect Reporting (If applicable): IRC Türkiye Representative Key Internal Contacts: NWS Field Director, Health Coordinator, Partnership Coordinator, ERD Deputy Coordinator, HAS Director

Key External Contacts: IRC’s local partner organizations, other INGOs and NGOs and local stakeholders.

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

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Added 2 years ago - Updated 1 year ago - Source: rescue.org