Human Resources Senior Assistant (home-based retainer)

Contract

This is a LICA-5 contract. This kind of contract is known as Local Individual Contractor Agreements. It is normally only for nationals. It's an external contract. It usually requires 5 years of experience, depending on education. More about LICA-5 contracts.

Background Information - PSC

The UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. It is led by the Director, who has overall authority and accountability for the performance PSC on behalf of its clients. The Director is responsible for administering and providing oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.

Background Information - Job-specific

Under the direct supervision of the Human Resources Advisor and the overall direction of the Head of Support Services as well as the technical guidance of IPAS HR, the HR Senior Assistant is responsible for providing technical and administrative support to the timely processing, recording, completion, monitoring and maintaining of transactions and processes covering the array of Human Resources Management service lines in accordance with UNOPS’ HR rules, regulations and policies for optimal employee and talent management. S/he may serve as the first contact for internal and external clients in resolving questions on routine and standard processes and procedures and provide guidance and information related to HR initiatives and services to a wide range of UNOPS clients.

Functional Responsibilities

*This is not a full-time position. Retainer contractors are used to carry out tasks on an intermittent basis and called upon to work when needed. There are no minimum hours or days guaranteed.

**Even though the job description below has range of tasks, the primary task will be to take interview minutes and synthesize those minutes into concise summaries.

1. Support to policy development and implementation
2. Talent Acquisition and Administration
3. Knowledge Building and Knowledge Sharing

1. Support to policy development and implementation - Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices - Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy

2. Talent Acquisition and Administration - Take minutes during interviews and synthesize notes into concise summaries - Support the completion of recruitment processes including offers and rejections, and updating recruitment on-line information systems in line with UNOPS policy - Undertake reference checking, elements of longlisting and organization of testing, interviews, fee calculation, and take minutes of general-service recruitments - Finalize selection and other process approvals - Maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines - Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycles and other HR processes in electronic information systems - Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues - Set up and maintain reference files/records - Monitor status of HR actions to facilitate timely action by supervisor and line management, including transactions initiated, expiring appointments/contracts and pending separation actions - Manage record maintenance, including personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business unit(s)

3. Knowledge building and knowledge sharing - Provide support to the organization, facilitate and/or deliver training and learning initiatives for personnel on HR-related topics - Provide sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and disseminating best practices in HR - Collect feedback, ideas and internal knowledge about processes and best practices and utilize productively

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education - Advanced university degree (master or equivalent) with no experience - First-level university degree (undergraduate, bachelor or equivalent) with one year of relevant experience - Secondary school diploma (or high school equivalent) with five years of relevant experience

Experience - Relevant experience is defined as experience in general administrative operations

Language - Fluency in English and French is required (read, write, speak) - Knowledge of another official UN language is desirable

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.