Human Resources Officer Level II CST (11 months) Madagascar CO

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The position is to be based in Madagascar Country Office, Antananarivo and will be supporting Madagascar HR Operations.

For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger

JOB PURPOSE

WFP Madagascar seeks an experienced Human Officer to support the HR team in handling L2 surge capacity deployment and provide support to all other CO strategic and operational activities. The consultant is expected to effectively coordinate activities across different functional units and field offices to support and provide analysed data for managerial decision. The candidate is required to have strong team management and communication skills to articulate the complexities of the programme in a convincing manner. The Candidate is also required to manage the delivery of professional, client-focused HR services, partnering with senior managers to contribute to the implementation of HR solutions in line with WFP corporate priorities.

KEY ACCOUNTABILITIES (not all-inclusive)

• Coordinate HR operations for the Madagascar L2 Emergency, design and implement talent management strategies to meet the urgent requirements for additional capacity for the scale up.
• Strengthening HR process to put systems in place and increase efficiencies. Strengthening HR communication and outreach, improve staff engagement to increase transparency in HR processes.
• Participate in the development of country specific plans and processes, and lead the delivery of HR operational activities or projects to meet local objectives and support WFP strategic goals, ensuring alignment with wider WFP policies.
• Provide advice to managers and employees on complex issues, understanding their needs and ensuring that HR policies, procedures, processes, systems and tools are available and correctly applied to support them.
• Ensure the effective management of the employment relationship between WFP and its staff, determining conditions of service, contracts and appropriate entitlements, and resolving more complex employee relations issues.
• Manage capability building, working with managers to understand individual skills and business requirements, and delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
• Plan and deliver an onboarding process which ensures new employees have a positive experience of WFP and are successfully integrated into their new role and the organisation.
• Contribute to building and managing talent within WFP, working with managers to understand their needs and planning/implementing solutions to recruit, retain, manage and develop a high caliber workforce to deliver business objectives.
• Deliver organizational design activities that enable senior management to define and organize structures and jobs and allocate people to the right places to improve efficiency.
• Lead and motivate a small of HR staff, monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance.
• Monitor the accurate and compliant recording of data; coordinate and prepare timely corporate statistics and conduct analysis, identifying trends and potential issues, and proposing solutions to stakeholders.
• Maintain and share knowledge of best practice, and support the development and implementation of new/improved HR policies, systems and procedures to ensure they are reflective of legislation, and support WFP effectively.
• Other responsibilities as required.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE

Education: Must have an Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Language Requirement Essential****: Fluency (Level C - oral and written) in both English and French language.

Experience: 6 years or more of postgraduate progressively responsible professional experience in Human Resources with an interest in international humanitarian

FUNCTIONAL CAPABILITIES

• Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes.
• Ability to lead, coach and motivate a team.
• Good communication skills with the ability to persuade, influence and adapt communication style to different situations and individuals.
• Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems.
• Ability to build and maintain effective work relationships with human resources counterparts, managers and staff within HQ/regional/country office.
• Ability to work independently.
• Ability to establish priorities, and to plan, coordinate and monitor own work plan and those under his/her supervision.
• Ability to draft clear concise reports or rationale for human resources decisions.

4Ps CORE ORGANISATIONAL CAPABILITIES

PURPOSE

• Understand and communicate the Strategic Objectives - Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
• Be a force for positive change - Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
• Make the mission inspiring to our team - Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
• Make our mission visible in everyday actions - Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.

PEOPLE

• Look for ways to strengthen people's skills - Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP
• Create an inclusive culture - Recognizes the contributions of teammates and encourages contributions from culturally different team mates to recognize the value of diversity above and beyond just including it in programming for beneficiaries.
• Be a coach & provide constructive feedback - Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
• Create an “I will”/”We will” spirit - Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios).

PERFORMANCE

• Encourage innovation & creative solutions - Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
• Focus on getting results - Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
• Make commitments and make good on commitments - Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
• Be Decisive - Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.

PARTNERSHIP

• Connect and share across WFP units - Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning.
• Build strong external partnerships - Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships.
• Be politically agile & adaptable - Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations.
• Be clear about the value WFP brings to partnerships - Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.

DEADLINE FOR APPLICATIONS

Closing date for all applications is 03 November at 23:59

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.