Human Resources Officer (Learning Programmes)

Organizational Setting FAO's Human Resources Division (CSH) provides HR strategies, policies, tools, guidance and oversight to FAO clients worldwide to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce, delivering on the mandate of the Organization. Over the next years, CSH will focus on developing and implementing a people centered strategy, and positioning HR as a strategic partner contributing to the achievement of the mandate of FAO. The Human Resources Division is composed of two main clusters: (i) the Integrated Talent Management providing advice and managing position management, recruitment, mobility, staff development and training, performance management and social security; and (ii) the HR Strategy and Policy, providing HR strategic guidance, policy and oversight.

The position is located in the Learning and Performance Branch (CSHL) of the Human Resources Division (CSH) and based at FAO headquarters in Rome, Italy.

Reporting Lines The Human Resources Officer (Learning Programmes) reports to the Human Resources Officer (Learning and Development), Learning and Performance Branch (CSHL).

Technical Focus Learning and capacity development, facilitation and programme management related activities.

Key Results HR expertise for the planning, delivery and administration of corporate learning programmes, products and services and development of related policies.

Key Functions • Processes, coordinates arrangements and delivers services in an HR discipline. • Researches and analyses HR policy and service delivery issues, maintains operational statistics and prepares related reports. • Contributes to the development of information and training materials; coordinates and assists in the presentation of information/training sessions to management and staff. • Provides HR information and advice to management and staff. • Participates in project teams and work groups.

Specific Functions • Support the coordination of learning activities via face-to-face and online training, webinars, virtual and blended learning; incorporates a variety of presentation methods and applications to accommodate different learning styles and leverage new learning technologies. • Supports the design, delivery and administration of corporate learning programmes and initiatives, liaising with key stakeholders and providing guidance and advice in choosing the most appropriate learning solution and pedagogical approach. • Contributes to the design and implementation of learning needs assessment and monitors and updates training materials and learning initiatives in response to organizational needs and priorities. • Supports tender processes for vendor selection and evaluation of learning programmes. • Communicates and promotes existing/upcoming corporate learning initiatives. • Contributes to a community of practice for training focal points across the globe to systematically share good practices and knowledge. • Monitors the effectiveness and impact of training and learning solutions, builds course evaluations and recommends ways to enhance effectiveness and impact. • Drafts reports, recommendations, statistics, cost analysis, trends and periodic reports to stakeholders, relating to the provision of learning programmes. • Participates in drafting proposals on learning-related procedures and/or system changes. • Performs other related duties as required. ______________________________________________________________________________________________________ CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements • Advanced university degree in human resources management, law, business administration, organizational development, industrial psychology or a related field. • Three years of relevant experience in human resources management including capacity development, facilitation and training. • Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another official FAO language (Arabic, Chinese, French, Russian or Spanish).

Competencies • Results Focus • Teamwork • Communication • Building Effective Relationships • Knowledge Sharing and Continuous Improvement

Technical/Functional Skills • Work experience in more than one location or area of work, particularly in field positions. • Extent and relevance of experience in designing, developing, coordinating and evaluating learning programmes and capacity development initiatives using a variety of learning methodologies (online, face-to-face and blended learning) and technologies. • Extent and relevance of experience in development, coordination and facilitation of learning programmes related to onboarding, career support, leadership and management, and diversity and inclusion, particularly in a large global setting. • Familiarity with automated human resources and learning management systems. • Demonstrated strong writing, analytical, facilitation, presentation and programme management skills and experience. • Demonstrated strong customer-focused skills and experience. • Working knowledge (proficient - level C) of another official FAO language (Arabic, Chinese, French, Russian or Spanish) is considered an asset.