Human Resources Officer
Coordinate learning and development initiatives to enhance workforce skills
Overview
Coordinate learning and development initiatives to enhance workforce skills
You have:
- 3 years of relevant professional experience at the national and/or international level in human resource management in an international organization such as UN or other international development organization.
- At least 1 year of relevant and successful professional experience managing staff learning and development.
- Excellent oral and written skills; excellent drafting, formulation, and reporting skills.
- Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of stakeholders and authorities at different levels.
- Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.
- Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment.
- Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.
- Desirable: Sound security awareness;
- Have affinity with or interest in Child Rights including that of the most marginalized and vulnerable children, volunteerism as a mechanism for durable development, and the UN System.
Contract
This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.
Under the supervision of the HR Officer NO-2, the national volunteer, will be responsible for providing support with coordinating implementation of staff learning and development initiatives as well as implementation of Organizational Culture initiatives. The incumbent will also engage with training facilitators to develop and manage training attendance registers and training pre and post-evaluation forms.
As an active UNICEF Zimbabwe team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNICEF Zimbabwe HR Team and its beneficiaries in the accomplishment of her/his functions, including:
Support to implementation of staff learning & capacity development. • In collaboration with the HR Officer NO-2 coordinate and monitor the implementation of the country office staff learning & development initiatives. • Assists training facilitators in organizing and conducting courses, workshops and events by preparing and organizing distribution of materials for participants, ensuring availability of training venues and required equipment and supplies, while providing logistical and secretarial support at workshops and events as necessary. • Monitors and evaluates training/learning interventions ensuring that they achieve stated goals and desired organizational quality standards; and that lessons learnt and best practices are documented and shared with staff. • Provide support to the HR Officer NO-2 in ensuring appropriate data collection systems are in place to optimize data quality in support of an efficient learning management and reporting system. • In consultation with the supervisor, oversees up-to-date information gathering and monitoring system on uptake of learning offering and services globally for regular reporting and decision-making on learning at the country office. • Supports information and knowledge sharing by collating and analyzing data e.g. on user uptake of learning activities at the office. • Ensures dissemination of key data and information on UNICEF learning activities and initiatives globally.
Support to staff orientation and induction • Coordinate and monitor new staff orientation. • Coordinate UNDSS security briefings for new staff and other personnel.
Support to development and implementation of organizational culture action plan. • In consultation with the supervisor, analyzes and compiles information on pulse survey and global staff survey results to help supervisor decide organizational culture initiatives. • Provides support to the HR Officer NO-2 by compiling data that conveys organizational progress towards gender equity and cultural diversity.
Support to implementation of the internship programme • Provides guidance to hiring managers on the process and steps to be followed when hiring interns. • In consultation with the supervisor, coordinates the establishment of an annual internship plan and facilitates review and approval of the plan by the Deputy Representative Programmes if requested by programme sections and the Deputy Representative Operations if requested by Operations sections. • Provides support with clarifying to hiring managers and the interns terms and conditions of service applicable for interns. • Provide administrative support to recruitments of interns at all stages up to the offer stage ensuring completion of mandatory forms and mandatory online learnings certificates are in place before interns assumption of duty. • Coordinate and monitor induction & orientation of new interns.
Support to consultant onboarding and placement • Provide administrative support to consultant recruitments from the offer stage ensuring completion of mandatory forms and mandatory online learnings certificates are in place before consultant assumption of duty. • Ensures completion of consultant onboarding processes guided by UNICEF policies, procedures and standards.
• Demonstrates Self Awareness and Ethical Awareness • Works Collaboratively with others • Builds and Maintains Partnerships • Innovates and Embraces Change • Thinks and Acts Strategically • Drive to achieve impactful results • Manages ambiguity and complexity
or at the national and/or international level in human resource management in an international organization such as experience working in the UN or other international development organization; • Additionally at least 1 year (of the 3 years) relevant and successful professional experience managing staff learning and development. • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of stakeholders and authorities at different levels. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. • Ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience. • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Desirable : Sound security awareness; • Have affinity with or interest in Child Rights including that of the most marginalized and vulnerable children, volunteerism as a mechanism for durable development, and the UN System.
As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. National UN Volunteers are part of the malicious insurance plan.. The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment. Travel to duty station (if applicable) and a Settling-In-Grant will be provided in the event the duty station is not within commuting distance from the place of recruitment. The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as final repatriation (if applicable) and resettlement allowance for satisfactory service. Furthermore, in non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, a Well-Being Differential (WBD) will be provided monthly.
Potential interview questions
| Can you describe a time when you successfully coordinated a training event? | The interviewer wants to understand your organizational skills and experience in coordinating training. | Mention the steps you took to plan, implement, and evaluate the training. |
| How do you ensure effective communication in a diverse team environment? | The interviewer is assessing your interpersonal and communication skills. | Pro members can see the explanation. |
| What methods do you use to evaluate the effectiveness of training programs? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to manage multiple tasks with tight deadlines. How did you prioritize? | Pro members can see the explanation. | Pro members can see the explanation. |
| In what ways have you promoted a positive organizational culture in your past roles? | Pro members can see the explanation. | Pro members can see the explanation. |