Human Resources Officer

Support effective HR services for talent management

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UNOPS - United Nations Office for Project Services

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Application deadline 5 years ago: Thursday 25 Feb 2021 at 23:59 UTC

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Overview

Support effective HR services for talent management

You have:

  • Bachelor's degree in Human Resources management, Business Administration, social sciences, behavioral sciences or related fields.
  • Minimum two (2) years of experience in the human resources management field, including talent acquisition services in an international, public or corporate organization.
  • Experience in recruiting senior level and highly technical international and/or local talent is highly desirable.
  • Fluency in English is required.
  • Some experience in UN system organizations preferably in a developing country is desirable.
  • Proficiency in the usage of computers, G suite application, HR Web-based management system is a strong asset.

Contract

This is a LICA Specialist-8 contract. This kind of contract is known as Local Individual Contractor Agreements. It is normally only for nationals. It's an external contract. It usually requires 0 years of experience, depending on education. More about LICA Specialist-8 contracts.

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.

Background Information - Job-specific

Thailand Multi Country Office (THMCO)

THMCO is a UNOPS business unit under the UNOPS Asia Regional Office and it was established to better support, develop and oversee the UNOPS portfolio of projects in South East Asia and the Pacific.

THMCO comprises three main portfolios –THMCO Thailand, THMCO Indonesia and THMCO Pacific and provides a wide range of services including Project Management, Transactional HR, Financial, and Procurement to clients that include other UN entities, INGOs and governments/government agencies donors.

UNOPS THMCO is hiring for the position of Human Resources Officer. Under the direct supervision of the Senior Human Human Resources Officer, the incumbent will deliver high-quality and consistent delivery of effective HR services (recruitment, contract and performance management of talent) to the client office, ensuring full compliance with UN rules and regulations, UNOPS policies and procedures and internal Standard Operating Procedures (SOPs) in HR management. Under the guidance, the HR Officer provides solutions to a wide spectrum of complex HR issues in a collaborative, client-oriented manner.

Functional Responsibilities

  1. Summary of Key Functions:
  2. Support to policy development and implementation
  3. Advisory Services
  4. Talent Acquisition and Administration
  5. Team Management
  6. Knowledge Building and Knowledge Sharing

Duties and responsibilities

Reporting to the Senior Human Resources Officer, who provides general guidance and supervision, the incumbent is responsible for the following: 1. Support to policy development and implementation

  • Contribute to HR policy development and corporate HR initiatives by compiling and maintaining data on trends, risks and opportunities and sharing local HR best practices.
  • Provide technical or administrative services in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
  • Generate strategic and operational workforce data for planning, including related statistical summaries and movements of UNOPS personnel within the relevant business unit/s.
  • Communicate HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

2. Advisory Services

  • Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
  • Provide advice and answers to personnel on routine cases for HR services such as the performance appraisal process, learning & development activities, contracts, benefits, entitlements and remuneration and career development.
  • Assist to provide guidance as needed on sensitive matters including grievances, potential violations in code of conduct, harassment, abuse, workplace disputes, performance improvement plans, complex employee relations matters, etc.
  • Encourage line management responsibility for implementation of HR policies and effective team management, encouraging dialogue and two-way constructive feedback.
  • Collaborate with leadership to support institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.

3. Talent Acquisition and Administration

  • Implement talent acquisition activities in line with UNOPS policies and processes covering Recruitment, Onboarding, Performance Management, Learning and Development, Change Management, Salary and Benefit administration, Contract Administration, Succession Planning and Out-processing.
  • Administer contracts, entitlements, loans, exchanges, and secondments. Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
  • Support recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy. Utilize and maintain recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives. Maintain personnel rosters.
  • Provide technical inputs into, and organize straightforward components of, regional and national personnel realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions as well as due process.
  • Identify key talent areas and provide elements of coherent, well-developed plans for obtaining, developing, and managing critical talent. Utilize recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives.
  • Liaise with UNOPS’ HR related groups on personnel administration matters.
  • Guide business units in engagement and work enrichment initiatives and development of annual training plans.

4. Team Management

  • Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within relevant business unit/s.
  • May supervise other personnel members in the provision of HR client services by assigning work, facilitating work planning, managing performance, motivating, developing and coaching team members to deliver high quality results and services.

    5. Knowledge building and knowledge sharing

  • Organize, facilitate and/or deliver training and learning initiatives for personnel and other personnel on HR-related topics.
  • Provide sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices in human resources.
  • Substantively contribute to the planning and development of the HR components of the office annual report.
  • Collect feedback, ideas, and internal knowledge about processes and best practices and put to use productively.

The effective and successful achievement of results by the HR Officer directly impacts on the efficient performance of key elements of HR systems and services of the relevant business unit. These affect aspects of client satisfaction as well as of the readiness and capabilities of the human capital of the unit, to effectively develop and implement the programmes and projects of UNOPS. This contributes to the credibility of the organization as an effective service provider in project services and management.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education:

  • First University degree (Bachelor’s) in Human Resources management, Business Administration, social sciences, behavioral sciences or related fields.
  • Advanced University degree in any of the above mentioned areas will be considered an asset.

Experience:

  • Minimum two (2) years of experience in the human resources management field, including talent acquisition services in an international, public or corporate organization is required.
  • Experience in recruiting senior level and highly technical international and/or local talent is highly desirable.
  • Prior experience in learning and development, contract management, and performance management is an asset.
  • Some experience in UN system organizations preferably in a developing country is desirable.
  • Knowledge of UN Staff rules and regulations is desirable.
  • Relevant experience in a multicultural setting is desirable.
  • Proficiency in the usage of computers, G suite application, HR Web-based management system is a strong asset.

Language:

  • Fluency in English is required.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement Contract level: ICS-8/ LICA-8 Contract duration: Open-ended

The position is based in a family duty station

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

  • This is a local position, therefore only nationals of duty station or applicants who are legally entitled to be employed in the duty station will be considered
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

    It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types. ****Female candidates are strongly encouraged to apply.****

Potential interview questions

Can you describe a time when you helped resolve a conflict within a team? This question assesses your conflict resolution skills and team management abilities. Share an example focusing on your role in facilitating communication and finding common ground.
How do you stay informed about HR policies and changes that could affect your work? The interviewer wants to know how proactive you are in keeping up with HR trends and regulations. Pro members can see the explanation.
Describe an experience where you successfully recruited a difficult position. Pro members can see the explanation. Pro members can see the explanation.
How do you approach implementing new HR policies in a team? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you have contributed to a team’s learning and development initiatives? Pro members can see the explanation. Pro members can see the explanation.
Added 5 years ago - Updated 1 year ago - Source: jobs.unops.org