Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.

DRC has been operating in Ukraine since 2014 and is implementing lifesaving assistance and emergency response to people affected by the war. DRC is currently employing around 800 national staff and around 55 international staff in Ukraine.

About the job

Are you passionate about shaping a positive workplace culture and driving organizational growth? If so, DRC is currently looking for an enthusiastic and dedicated Human Resources Manager to lead our HR team. If you thrive in a dynamic environment and have a knack for talent management, we want to hear from you!

Your main duties and responsibilities will be:

Leadership and Team Management

Lead and inspire the Human Resources team (comprise of 10 HR colleagues at Country Office), overseeing people planning, performance, well-being, and development initiatives.
Provide technical support, advice, and capacity building to enhance the team's skills and capabilities at Country Office level as well as Areas and sub-offices level.
Advise and assist managers on various HR-related issues, ensuring smooth operations across the organization.

Recruitment, Development, and People Planning

Drive recruitment and selection activities, ensuring compliance with the recruitment process and promoting new staff retention strategies.
Facilitate a seamless onboarding process for new employees and maintain consistency in position titles and grades across all locations.
Support staff development initiatives, recommending and approving Learning & Development opportunities for employees through our Learning Catalogue.

Performance, Well-being, and Compensation & Benefits

Manage performance counselling, employee grievances, and disciplinary issues, focusing on building manager competency and maintaining proper documentation.
Lead the performance management process and act as a mediator in disciplinary procedures, ensuring fairness and compliance with legal regulations.
Drive people well-being initiatives, fostering a supportive and inclusive work environment.
Define and review the salary structure in collaboration with the Head of Support Services and the Country Director, coordinating the annual compensation review process and adjustments.

Payroll Management

Oversee the accurate and timely processing of Staff Payroll, ensuring compliance with legal requirements and organizational policies.
Guide and support HR staff in the collection, verification, and reporting of payroll data, while also managing communication with other stakeholders
Ensure that all calculations and deductions are accurate and that any errors are promptly identified and corrected

Human Resources Policies and Support

Ensure all policies are current and aligned with organizational values. Develop any other HR policies according to the organizational needs.
Proactively drive continuous process improvement in HR practices, enhancing the quality and efficiency of our services.

About you

To be successful in this role we expect you to have at least 5 years' experience in HR field, of which at least 2 years in a senior Human Resources management role within an NGO and at least 3 years' experience with people management. Moreover, we also expect the following:

Required

Proven leadership skills and a competence in people management.
Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes.
Excellent skills in handling and advising on complex people management issues.
Experience in developing Human Resources strategies and policies and driving implementation.
Experience using an online system for recruitments.
Experience with large organization (500+ employees)
Full professional proficiency in English.
University degree in HR Management or other related field

Desirable

Experience working in Ukraine.
Capacity to speak and write in Ukrainian.

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 12 months with possibility of extension
Band: F management
Designation of Duty Station: Kyiv, Ukraine
Start date: November 2024

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National or Expatriates; please refer to Vacancies | DRC Danish Refugee Council

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. A****pplications sent by email will not be considered.

Closing date for applications: October 24th, 2024. Applications will be reviewed on a rolling basis, and we encourage qualified candidates to apply as soon as possible. DRC reserves the right to close the vacancy before the indicated closing date if a suitable candidate is identified.

For further information about the Danish Refugee Council, please consult our website Danish Refugee Council | DRC Danish Refugee Council

Apply now

Potential interview questions

Can you describe a time you successfully led a team through a challenging project?	This question assesses your leadership skills and ability to manage teams effectively.	Provide an example that showcases your role in the project and the outcomes achieved.
How do you handle conflict within a team?	The interviewer wants to understand your conflict resolution strategies.	Pro members can see the explanation.
What strategies do you use to retain talent in an organization?	Pro members can see the explanation.	Pro members can see the explanation.
How do you ensure compliance with HR policies and legal regulations?	Pro members can see the explanation.	Pro members can see the explanation.
Can you give an example of how you've improved an HR process?	Pro members can see the explanation.	Pro members can see the explanation.