Human Resources Manager (Learning & Development), P-4, UNICEF Global Shared Services Centre, Budapest, Hungary (Not for Hungarian nationals)

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 90,970 USD and 117,287 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a calling

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll, and IT Customer Care.

Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's programme results worldwide. ​

GSSC has won the 2019 Business Services Firm of the Year in Hungary, 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.

How can you make a difference?

As part of the GSSCs strategic initiative to strengthen UNICEF capacity, it has established a Global Learning Centre (GLC) within the GSSC. The vision of the GLC is to become a sustainable state of the art Learning Centre and a key contributor to UNICEF‘s Strategic Plan. The GLC will be an enabler of change in the organization through continuous learning. Under the leadership of Chief of Human Resources, Human Resources Manager (Learning & Development) is accountable for the establishment and implementation of initiatives and programmes for staff within the GSSC and UNICEF through the Global Learning Centre and ensure the GLC provides the most relevant and value added learning offerings needed by the organization, and contribute to building, maintaining and strengthening relationship with academic and research institutions.

This will involve:

• Collaborate with the Chief of HR, UNICEF Divisions and business owners to design, develop and implement learning strategies and initiatives for UNICEF staff to develop the necessary skills and knowledge, whilst ensuring effective delivery.
• Work with relevant UNICEF partners to influence UNICEF global learning strategy and position Global Learning Centre to support the overall learning agenda.
• Build and strengthen strategic partnerships through networking and advocacy with academic institutions, UN agencies, external experts and private sector organizations to design and implement state-of-the-art learning and development programmes.
• Ensure sustainability and effectiveness in the delivery of identified learning programmes, through selection of tools and partners, and the formalization of processes.
• Ensure regular learning needs assessments and/or skills gap analysis and propose an integrated and comprehensive set of solutions to address the needs of staff. Ensure monitoring and evaluation of learning offerings, adjusting as may be needed.
• Actively encourage the development of a learning culture and the creation of environments that enable learning.
• Design and implement innovative learning paths within a fast-paced change environment using complementary solutions not limited to face-to-face traditional training, workshops, case studies, blended and modular learning solutions, e-learning, webinars, etc.
• Ensure roll out of the Global Induction Training for country offices across the world, as well as additional global learning initiatives aiming to reach all staff.
• Manage a team of professionals in the creation and delivery of training curriculum, ensuring development of high-quality training materials, videos and promoting systematic uptake of training opportunities keeping in mind the diversity of learners and groups of learners. Adapt learning material into different versions for different target groups.
• Supervise the management of Agora, UNICEF global learning platform. Ensure full use of Agora functionality for GLC learning offerings.
• Recommend efficient and cost-effective learning products which strengthen staff capacity to contribute effectively to business goals.
• Keep abreast, research, benchmark and implement best cutting-edge practices in the learning and development of staff. Promote critical thinking and innovative approaches for HR policies pertaining to learning and development.

To qualify as an advocate for every child you will have…

Requirements:

• An Advanced University Degree in learning and development, human resource management, business management, international relations, psychology or another related field.
• Additional professional certification/training courses in learning design/instructional design, including e-learning design and development or related field.
• Eight (8) years of professional experience in scoping, design, management, and implementation of learning programmes in a global/international organization is required.
• At least 5-6 years of managerial and supervisory skills and proven experience in leading high- performing multi-cultural teams.
• Strong facilitation skills and track records in learning needs assessment and in the design and implementation of learning and development strategies, including learning evaluation/impact assessment.
• Good understanding of how adults acquire and use knowledge, including individual and cultural differences in learning; and the ability to develop effective training/learning curricula for adult learners, especially for organizational development and behavior change.
• Knowledge of group and organizational psychology.
• Strong communication and presentation skills (written and verbal) across multiple audiences with ability to influence others while working in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.
• Fluency in both spoken and written English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it https://uni.cf/UNICEFValues

UNICEF Core Competencies required for this post:

• Nurtures, Leads and Manages People (2)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drives to achieve impactful results (2)
• Manages ambiguity and complexity (2)

To view our competency framework, please visit: here/ https://uni.cf/Competencies

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. More information on UNICEF’s commitment to diversity and inclusion: https://uni.cf/InclusiveUNICE

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

The hiring manager may apply other criteria within the context of the job requirement, beyond the minimum requisites for shortlisting.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

International Professional (IP) staff are recruited internationally and serve in duty stations outside their country of nationality. Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. This position is classified as “rotational” which means the incumbent is expected to rotate to another duty station upon completion of their tour of duty.