Human Resources Associate (Roster)
Provide HR services and support recruitment in the Western Pacific Region.
Overview
Provide HR services and support recruitment in the Western Pacific Region.
You have:
- Completion of secondary education or equivalent is essential.
- A minimum of 8 years of relevant experience in human resources and administrative positions is essential.
- Expert knowledge of written and spoken English is essential.
- Ability to detect shortcomings and recommend remedial actions in line with organizational policies is essential.
- Good communication (written and oral) skills are essential.
- Demonstrated IT skills and application using HR software is essential.
- University degree is desirable.
- Training in specialized areas of HR is preferred.
Contract
This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.
Salary
The salary for this job should be more than 1,327 USD.
Salary for a G-6 contract in Manila
The salary of a G-6 depends on the duty station. The minimum salary there is 81,664 PHP (~1,327 USD) Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.
More about G-6 contracts.OBJECTIVES OF THE PROGRAMME
The Division of Administration and Finance is responsible for providing efficient and effective support service to all programmes and activities of the organisation in the Western Pacific Region in respect of human resources management, administration, budget and finance, procurement, conference, IT services, staff security and staff medical services. The objective of the Human Resources Management (HRM) unit in WPRO is to recruit the best available talent in a timely manner; provide broad range of HR services to WHO employees in the Regional Office, country and liaison offices; promote a culture of staff well-being and development; guide staff on HR matters, including new and reassigned workforce members, as well as managers through the provision of expert advice on human resource related matters, support WHO country offices and technical offices at regional centre level in implementing the DOA for HR functions, providing back up support to optimize HR workforce planning, provide effective and efficient HR services to WPRO workforce based in 38 countries and territories in WHO Western Pacific region.
DESCRIPTION OF DUTIES
Under the direct supervision of the Human Resources Officer (HRO) with guidance from the Regional HR Manager (RHRM), the incumbent may be required to perform all or some of the following duties (duties are not all inclusive):
Staffing and/or contract management processes:
- Provide administrative support to staff recruitment and/or affiliate selections, and/or contract management, processing of benefits and entitlements to ensure efficiency and timely delivery. Duties include but not limited to the following:
- monitor process at all stages and provide guidance to hiring managers or candidates as required;
- review and posting of vacancy announcements;
- initial screening of candidates in consultation with Hiring Manager and relevant HRO;
- arrange/participate in panel meetings, testing and interview;
- collect and analyze references for recommended candidates; prepare minutes of panel’s review;
- prepare/validate/maintain relevant HR documents in compliance with HR policies and procedures;
- monitor and process contract extensions, provide compensation related services, classification related services.
- Maintain and update rosters of suitable candidates per area of work/level.
- Support recruitment of personnel for emergencies and rapid deployment across the region.
- Conduct consultant briefings upon issuance of contract and exit interviews upon separation.
HR monitoring, compliance, and reporting
- Provide support to the HR planning exercise by providing updated reports of the workforce and status of vacant positions and maintain these reports regularly updated.
- Collect and collate relevant HR data and develop and maintain databases, reports and statistics for the use of the team, hiring managers, senior management and/or HQ.
- Disseminate relevant HR data and reports to the team, senior management and/or HQ upon clearance of the RHRM.
- Design special output reports using statistical methods and common specialized software tools, upon request of supervisor/s.
- Monitor timely submission of raw data from different sources and ensure compliance to procedure and deadlines.
- Draft step-by-step guides for users of developed HR databases, reports and statistics.
REQUIRED QUALIFICATIONS
Education
Essential: Completion of secondary education or equivalent. Desirable: University degree is an asset. Training in the specialized areas of HR is preferred.
WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ .
Experience
Essential: A minimum of 8 years of relevant experience in human resources and administrative positions. Experience in the use of WHO's Global Management System (GSM) or similar Enterprise Resource Planning (ERP) system. Experience in developing and maintaining HR related statistics, data and reports. Desirable: Experience working in WHO or another UN Agency.
Skills
- Demonstrated skills and knowledge in one or more specialized areas of Human Resources, including classification, recruitment, compensation and contract management, HR reporting, performance management and staff development.
- Ability to detect shortcomings and anomalies and recommend remedial actions in line with organizational policies
- Sound judgment, integrity, respectful and exemplary behavior and service orientation.
- Adherence to confidentiality, tact and diplomacy in dealing with others.
- Good communication (written and oral) and excellent interpersonal skills.
- Proficiency in the use of standard Microsoft Office applications, with advanced level of Excel.
- Demonstrated IT skills and its application using HR software, in particular an Enterprise Resource Planning system (ERP) and/or other HR related databases).
WHO Competencies
Teamwork Respecting and promoting individual and cultural differences Communication Knowing and managing yourself Producing results
Use of Language Skills
Essential: Expert knowledge of written and spoken English.
REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 979,963 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
ADDITIONAL INFORMATION
- Candidates already included in the current HR Associate G6 roster (Manila-based) need not apply.
This vacancy notice may be used to fill other similar positions at the same grade level, including temporary positions.
Only candidates under serious consideration will be contacted.
A written test and/or an asynchronous video assessment may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
For information on WHO's operations please visit: http://www.who.int.
WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].
This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
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Potential interview questions
| Describe your experience in recruiting new talent and how you've handled difficult situations during the hiring process? | The interviewer wants to assess your competency in recruitment and problem-solving. | Discuss a specific instance where you successfully recruited talent, emphasizing any challenges you faced and how you overcame them. |
| How do you ensure compliance with HR policies while managing contracts and staff benefits? | This question aims to explore your understanding of HR policy compliance and contract management. | Pro members can see the explanation. |
| Can you give an example of how you have developed and maintained HR-related statistics or reports in the past? | Pro members can see the explanation. | Pro members can see the explanation. |
| What measures do you take to maintain confidentiality while managing HR records? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain a situation where you had to work collaboratively with hiring managers to fill a position. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience working with ERP systems in HR management. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when managing multiple HR responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you implement to promote staff well-being and development in a diverse workforce? | Pro members can see the explanation. | Pro members can see the explanation. |