HR Administration Officer

Human Resources

Overview

Process HR transactions and provide administrative support.

You have:

• Typically 3-5 years' professional experience.
• Minimum three years’ experience in a shared services environment.
• Proven experience in HR administration, mainly in tasks related to their function.
• University degree, professional diploma or equivalent experience.
• Good command of English.
• French language skills an asset.
• Computer proficiency, including Microsoft Excel and working knowledge of HR information systems.

Contract

This is a Fixed Term contract. More about Fixed Term contracts.

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The team is responsible for the implementation of the iDevelop programme and the monitoring of the budget in accordance with the set framework, guidelines, and rules.

The iDevelop Administrator ensures the smooth and effective functioning of the iDevelop Programme by providing support to ICRC’s global workforce.

Accountabilities & functional responsibilities

• Ensures full implementation and compliance of the iDevelop Programme’s rules and guidelines.
• Reviews, prioritizes, and validates staff members requests for iDevelop related activities within the defined timeframe.
• Identifies the relevance of any specific iDevelop activity requested by staff members.
• Verifies the credibility of training institutions and universities.
• Ensures the iDevelop activity complies with the budget allocation.
• Tracks iDevelop days allocated for a particular activity.
• Ensures proper follow-ups (modification, cancellation, etc.) on requests already approved.
• Maintains and updates iDevelop tracker and/or database.
• Provides feedback to staff members in a timely fashion.
• Escalates complex and special cases to the leadership.
• Generate various reports and statistics on a regular basis and/or when required.
• Participate in the review and evaluation of the Individual Development Programme framework periodically and suggest changes if necessary to improve policies and procedures.
• Participate in weekly, monthly, and quarterly team meetings, remotely or on-site and other work sessions (when required) with the iDevelop BPO in Geneva for planning, review, and shaping of the iDevelop Programme policy and guidelines.
• Validates invoices and expense reports related to iDevelop activities.
• Carries out regular checks and controls on the iDevelop financial follow-up report.
• Coordinate with various finance units for iDevelop-related expenses including but not limited to overspent, inactive AoEs without spent amounts, follow-up and recording of refunds, correction of erroneous entries, etc.

Our values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Reports to (role)

• HR Administration Team Leader
• HR Manager 3-4

People management responsibilities

No

Scope & impact

• In MSSC, provides administrative services to 3,700 staff under Geneva contract.
• In the field, operates in a complex environment with 500 and more employees.

Relationships

• Internally, in Global Hub Manila, interacts with staff who encounter administrative issues, fellow members of the HR administration team at, and the HR Administration Specialists at headquarters. In the field, interacts with HR Officers and HR Assistants in the Delegation and sub-sites
• Externally, may have relationships with external contacts.

Certifications / Education required

• University degree, professional diploma or equivalent experience

Professional experience required

• 3-5 years' professional experience in HR Shared Services
• Proven experience in HR administration, ideally in the administration of a learning & development program
• Knowledge of and experience in HR shared services, including workflows, processes, and key performance indicators
• Ability to work with data, trackers, and reporting tools (e.g., Excel or databases) with accuracy and discipline
• Good understanding of financial processes, including budget monitoring, invoice validation, and expense tracking
• Good command of English, French language skills an asset
• Computer proficiency, including working knowledge of HR information systems (SuccessFactors)
• Very good analytical, and communication skills, able to work with cross-cultural teams collaboratively and independently

HOW TO APPLY

If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.

• Deadline of Application: 3 May 2026
• Type of contract: Fixed-term
• Target Start Date: Immediately
• Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only shortlisted candidates will be notified. This vacancy is open for Philippine residents only.

Apply now

Potential interview questions

Added 1 month ago - Updated 1 month ago - Source: careers.icrc.org