HUMAN RESOURCES ASSISTANT - GS-6

Provide human resources support and administrative assistance

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UN DPO - Department of Peace Operations

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Application deadline 2 years ago: Friday 15 Sep 2023 at 23:59 UTC

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Overview

Provide human resources support and administrative assistance

You have:

  • High school diploma or equivalent is required.
  • Seven years or more of progressively responsible experience in human resources management, administrative services or related area is required.
  • Experience working with or supporting senior leadership in UN special political missions, UN peacekeeping or other relevant field operations is required.
  • Experience working with and using MS Office, ERP and CRM systems including in data compilation and analysis is desirable.
  • Fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education. More about G-6 contracts.

Org. Setting and Reporting This position is located in the Leadership Support Section (LSS), Office of the Director for Coordination and Shared Services (ODCSS)/Departments of Political and Peacebuilding Affairs and Peace Operations. ODCSS enables, directs and coordinates departmental efforts to ensure the effective integration and management of both Departments.

The Leadership Support Section (LSS) was established to support the identification and appointment of high-quality leadership in UN-field-based operations. LSS supports the Departments of Political and Peacebuilding Affairs, Peace Operations and Operational Support in vacancy management, succession planning, selection and appointment, as well as other stages of the leadership life-cycle. The Section is also responsible for outreach and partnership-building in order to expand the pool of potential candidates for these high-level positions. ODCSS enables, directs and coordinates departmental efforts to ensure the effective integration and management of both Departments.

The Department of Political and Peacebuilding Affairs (DPPA) focuses primarily on five action areas in international peace and security, ensuring sound analysis and early warning, preventing conflict and engaging in peacemaking, managing political crises and violent conflicts, sustaining peace, and enhancing partnerships. The Department's mandate is to prevent and resolve conflict through inclusive political solutions.

The Department of Peace Operations (DPO) serves as a center of excellence for peace operations, responsible for preventing, responding to and managing conflict and sustaining peace in countries where peace operations under its purview are deployed, and provides support to other entities on peace and security issues.

The G-6, Staff Assistant reports to the P5, Chief of Section. The functions entail human resources responsibilities which include conducting research on staff rules and regulations, liaising with HR offices and providing human resources policy guidance to the Section Chief, programme managers and the Section’s senior level clients.

Responsibilities Within delegated authority, the Human Resources Assistant will be responsible for the following duties:

1. Recruitment and Placement - Serve as the Section's human resources focal point with field mission HR offices, Regional Service Centre’s, Human Resources Services Division (HRSD) and the Office of Human Resources (OHR), regarding senior level appointments including compensation and entitlements, contract creation and renewals, and related administrative issues; - Provide support to the Chief of the Section in the day to day management of the Section by providing assistance in work-force planning and recruitment of staff. Participate in the selection of staff and non-staff candidates for the Leadership Support Section; including evaluating and screening applications of such candidates, preparing profiles of candidates, and conducting preliminary interviews, and conducting roster searches for vacancies and identifying short-lists of candidates; - Support the section in updating leadership data and assist in leadership recruitment, including coordinating and supporting high-level interview processes, supporting the preparation of preliminary shortlists for eventual consideration by senior management, ensuring the completion of the pre-recruitment formalities, such as setting up meetings with selected candidates, calculating and providing information on salary and benefits, providing guidance on human resources related queries, and post recruitment formalities such as facilitating and enhancing the administrative on boarding of leaders including facilitating the creation of the letter of appointment for newly appointed leaders and verifying candidates' personal and contractual information using Umoja; - Review and draft the human resources related sections of the Standard Operating Procedure document for senior field appointments; - Oversees the maintenance of vacancy announcement files and tracking status of vacancy announcements; - Ensure the clearance of documentation for the Secretary-General related to senior appointments reviewing contractual information and personnel actions on Umoja, providing support on the dissemination of the Secretary-General’s decisions; - Advise staff on travel and visa matters.

2. Administration of Entitlements - Reviews and processes requests for entitlements and claims; - Maintains Umoja entitlements reference tables.

3. Staff development and career support training - Assists in the organization and conducts of training courses and workshops; - Provides logistics and administrative support to trainers.

4. Classification - Assists in reviewing and processing requests for classification. - Provides advice and answers general queries on classification procedures and processes.

5. General - Conduct exit interviews for separating staff and assists him/her in final arrangements; - Maintain HR related automated systems and applications including automated databases containing HR related statistics and prepares periodic leadership reports; - Undertake research on a range of HR related issues and assist in the preparation of notes/reports; - Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval a variety of correspondence and other communications; performs budget preparation, input monitoring and implementation in Umoja, etc.; sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines, etc.; - Prepares written response to queries concerning HR related matters; - Trains and provides supervision to new and lower-level staff in the unit; - Performs other duties as required.

Work implies frequent interaction with the following: - Human resources and administrative officers and staff in Headquarters and missions. - Staff at large. - Staff within work unit. - External candidates.

Results expected: Provides reliable research, human resources and administrative support. Demonstrates understanding of the context of issues in assigned area, and increases independence in processing of work and follow-up actions. Demonstrates initiative in the identification and resolution of issues/problems. Under general guidance, organizes and puts together accurate reports, records and/or data. Consistently applies appropriate policies, rules, guidelines, procedures, and practices. Effectively organizes and supervises the work of lower-level staff.

Competencies Professionalism: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education High school diploma or equivalent is required.

Work Experience Seven years or more of progressively responsible experience in human resources management, administrative services or related area is required.

Experience working with or supporting senior leadership in UN special political missions, UN peacekeeping or other relevant field operations is required.

Experience working with and using MS Office, Enterprise resource planning (ERP) systems, Customer relationship management (CRM) systems including in data compilation and analysis is desirable.

At least one year of experience within the United Nations Common System or other International Organization is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice This post is financed by the Support Account for Peace Operations for an initial period of one year. The appointment or assignment and renewal thereof are subject to availability of funds.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Potential interview questions

Describe a time when you had to provide support to senior leadership. This question assesses your experience and effectiveness in providing high-level support. Mention a specific situation, your role, the actions you took to support leadership, and the outcome.
How do you handle conflicts in a team setting? The interviewer wants to gauge your teamwork and conflict resolution skills. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: careers.un.org