Human Resources and Administration Officer

Contract

This is a DRC - National contract. More about DRC - National contracts.

Introduction

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization.

Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Overall purpose of the role

To provide Human Resources and administrative assistance to DRC staff, in compliance with DRC's

and local guidelines and procedures

Geographic scope: Country

This role has a country focus and ensures compliance to DRC procedures and guidelines within the

country. The role contributes to the development of country strategies, which are translated into action

plans and day-to-day tasks. The role provides support and/or technical guidance to country operations

while overseeing country activities.

Main responsibilities

General Human Resources tasks

• Advise and assist management and employees in Human Resources related issues and concerns

• Review Human Resources processes and suggests improvements

Recruitment and contracts

• Support with all phases of recruitment

• Draft new and renewed contracts and other personnel-related issues with special attention to

compensation and benefits

• Prepare and update briefing/induction packages for new staff and oversee/coordinate the induction

process

Compensations & benefits

• Review the staff payrolls provided by out external accountancy services, and ensure onward

submission to finance department

• Ensure that all relevant deductions are effected on a monthly basis

• Prepare, advice and oversee staff leaves and absences.

• Prepare and submit required reports on a monthly basis for auditing purposes

• Ensure that records of all Human Resources related information is kept and sent on timely basis to

relevant parties

• Focal point for the liaison with Health Insurance Company on all related issues

Development, people planning, recruitment and well-being

• Ensure that the performance appraisal process is conducted, and that there are learning and

development opportunities available to the employee

• Assist in inducting training on Code of Conduct, Confidentiality, Conflict of Interest, etc. as needed

• Assist in people planning activities (e.g. ensure job descriptions are in place for all roles)

• Assist or drive people well-being initiatives

Administration · Assist the Head of Services in the management of administrative tasks of Mexico City office · Coordinate the organization of field visits for external visitors in terms of housing and transport · Ensure than onboarding and exit procedures are made for all staff in coordination with Logistics and Safety Department · Support the international staff on coordinating the arrivals, end of missions and housing. · Support on visas and work permits to the reallocated staff and the international staff

Roles reporting to this position

No direct reports

Reports to

Head of support Services

Required experience and competencies

• Minimum 2 years of relevant experience in Human Resources management, and/ or administration

• Technical skills in managing compensation and benefits.

• (I)NGO experience is preferred

• Excellent skill in MS Word, Excel and PowerPoint

• Experience using an online system for recruitments

• Advanced English proficiency

Required education

University degree in Human Resource Management, Business, or Social Science Degree specializing

in Human Resources or equivalent professional qualification

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.

• Collaborating: Involving relevant parties and encouraging feedback.

• Taking the lead: Taking ownership and initiative while aiming for innovation.

• Communicating: Listening and speaking effectively and honestly.

• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional

conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual

exploitation, abuse and harassment.

Required education

University degree in Human Resource Management, Business, or Social Science Degree specializing

in Human Resources or equivalent professional qualification.