HR Specialist, Personnel Relations

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UNOPS - United Nations Office for Project Services

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Application deadline 14 days ago: Friday 5 Apr 2024 at 23:59 UTC

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This is a IICA-2 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 5 years of experience, depending on education. More about IICA-2 contracts.

Background Information - Job-specific

People and Culture Group

The People and Culture Group (PCG) drives the right culture and working environment in UNOPS by enabling UNOPS to deliver on its strategic intention through:

  • embedding of UN core values and standards;
  • developing fit-for-purpose People & Culture standards, policies, systems and platforms; and,
  • creating an optimal working environment in which personnel are able to flourish and perform at the highest level to achieve UNOPS’ mission.

The Role

The HR Specialist, Personnel Relations reports to the Deputy Director, People and Culture, and is the focal point in PCG on all personnel relations and representation matters.

S/he is responsible for advising internal stakeholders - including personnel (staff and individual contractors), staff and personnel associations, and management - on the interpretation and application of UNOPS’s HR/people policies.

The HR Specialist assists the Deputy Director in developing and implementing systems, policies and procedures to foster and mature UNOPS’s personnel relations architecture while providing relevant training and support to personnel, staff and personnel associations, and management on these systems, policies and procedures.

S/he ensures that personnel relations practices are well embedded across UNOPS and reinforce the organization’s culture - aligned to UN core values, enhancing accountability, and promoting transparency and communication.

In performing their role, the HR Specialist, Personnel Relations applies strategic thinking, demonstrates high levels of discretion in handling sensitive topics, and manages communications with stakeholders effectively.

Functional Responsibilities

  1. Personnel Relations Advisory
  2. Policy Development and Implementation
  3. Training and Support
  4. Relationship Building
  5. Trend Monitoring and Analysis

Personnel Relations Advisory - Provide expert advice and guidance to personnel, staff and personnel associations, and management on HR issues related to personnel relations. - Under the guidance of PCG management, ensure that UNOPS has a framework and mechanism for effective personnel representation, including regular fora for global personnel representation and management discussions. - Coordinate all PCG communications with personnel representatives, e.g. through regular interactions and updates, agenda setting and internal follow-up on related issues. - Through the PCG Director, update and advise EO on relevant personnel relations issues to ensure effective communications and prioritization of relevant issues

Policy Development and Implementation - Establish the new global personnel forum. Facilitate the forum’s activities, coordinate all forum meetings on behalf of PCG and ensure robust follow-up on relevant forum action items. - Contribute to the development and drive implementation of PCG systems, policies and procedures related to personnel relations. - Ensure that personnel relations policies are continuously aligned with the organization’s strategic goals, culture, and UN core values. Focus on enhancing organizational culture through effective personnel relations. - Focus on initiatives that strengthen organizational culture rooted in UN values and promote efficient and effective management-personnel relations.

Training and Support - Provide training and support to personnel, personnel and staff associations, and management on staff relations policies and procedures. - Foster a culture of understanding and compliance with personnel relations policies.

Relationship Building - Develop, maintain, and facilitate effective working relationships with personnel, personnel and staff associations, and management. - Promote a positive and collaborative working environment through effective partnering with stakeholders across different units, functions, and regions of the organization. - Collaborate with stakeholders to address and resolve personnel relations issues effectively. - Collaborate with other HR professionals to ensure consistency and alignment of HR policies and practices. - Participate in the development and implementation of HR programs and initiatives.

Trend Monitoring and Analysis - Monitor and analyze trends in personnel relations issues and recommend appropriate actions to address them. - Proactively identify and resolve emerging personnel relations challenges.

The HR Specialist, Personnel Relations contributes to fostering and strengthening UNOPS’s organizational culture of leadership, accountability, transparency, communication and collaboration through the development and implementation of effective personnel relations policies and practices which are aligned with the organization’s strategy.


Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization. Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements


  • Advanced university degree (Master’s degree or equivalent) in human resources management, business administration, law, or related field.
  • A Bachelor’s degree and two additional years of relevant experience may be accepted in lieu of a Master’s degree.


  • A minimum of five years of progressively responsible experience in human resources management, employee relations, or related areas.
  • Experience in developing and implementing policies and procedures related to staff/personnel relations.
  • Excellent communication, interpersonal, and analytical skills is desirable.

Language Requirements

  • Full working knowledge of English.
  • Knowledge of French or Spanish is an asset.

Contract type, level and duration

Contract type: ICA Contract level: International ICA-2 Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link:

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes.
  • Applications received after the closing date will not be considered.
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
Added 1 month ago - Updated 28 days ago - Source: