HR Senior Assistant

Administer and implement HR recruitment support services.

This opening expired 4 years ago. Do not try to apply for this job.

UNOPS - United Nations Office for Project Services

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Application deadline 4 years ago: Saturday 22 Jan 2022 at 23:59 UTC

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Overview

Administer and implement HR recruitment support services.

You have:

  • Completion of Secondary education is required.
  • First University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable but not a requirement and may substitute for some of the required years of experience.
  • Minimum of five years of relevant experience in an international and/or national organization in providing support to recruitments and/or HR-generalist services.
  • Proficiency in computers and office software packages and experience in handling of web-based management systems is required.
  • Full knowledge of English is essential.
  • Knowledge of another official UNOPS language is an asset.
  • Some flexibility to accommodate recruitments occurring outside the Bangkok timezone (GMT+7) is expected.

Contract

This is a LICA-5 contract. This kind of contract is known as Local Individual Contractor Agreements. It is normally only for nationals. It's an external contract. It usually requires 5 years of experience, depending on education. More about LICA-5 contracts.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - BSSC

The UNOPS Bangkok Shared Service Centre (BSSC) is a Shared Services Centre (SSC) unit established for the purpose of providing internal, global, cost-effective transactional services which enhance the operational capacity of UNOPS and standardize systems and procedures. The BSSC, among other functions, carries out high-quality transactional services within the area of personnel contract administration and payroll.

For young professionals, a job within UNOPS BSSC offers the opportunity to enter the United Nations system via crucial back office service delivery in an engaging and development-focused work environment as part of a dynamic and effective UN entity. BSSC jobs offer a platform of learning and exposure to UNOPS' operations and the greater UN system.

Background Information - Job-specific

Under the direct supervision of the Personnel Administration HR Specialist, the Senior HR Assistant is responsible for effectively administering and implementing HR recruitment support services across the organization. The Senior HR Assistant – Recruitment works in close collaboration with the Programme, Project and Support Services colleagues administering UNOPS and partner personnel globally and with UNOPS HQ colleagues, to exchange information and ensure consistent service delivery, particularly in terms of recruitment processes. The Senior HR Assistant – Recruitment provides recruitment support to field offices, ensuring high quality of work, accurate, timely and properly recorded/documented service delivery. The Senior HR Assistant – Recruitment promotes a client-oriented approach, consistent with the governing rules and regulations for HR management and selections in UNOPS. The Senior HR Assistant – Recruitment works in close collaboration with the managers of the different field offices to ensure consistent service delivery and efficient and timely recruitments. S/he closely monitors recruitment plans and recruitment KPIs.

Functional Responsibilities

Summary of Key Functions:

  1. Administrative support to talent acquisition and recruitment administration

  2. Support process improvements and HR knowledge-building initiatives

1. Administrative support to talent acquisition and recruitment administration- Provide support to the HR Associates handling recruitments at various stages of the selection process. This includes administrative support to recruitments and selections, e.g.

  • create vacancy announcements in UNOPS’ online recruitment system
  • coordinate the scheduling of interviews and written tests, as appropriate, on behalf of the hiring office
  • conduct reference checks
  • initiate fee-setting exercises
  • take minutes during interviews and finalize the overall selection minutes with active input from panel members (English-language panels)
  • create ICA awards in oneUNOPS ERP, uploading all supporting documentation to the document manager.
    • Build and maintain a fluid relationship with clients through constant communication.
    • Support the completion of recruitment processes including offers and rejections, and updating the status of recruitment cases in the on-line information system in line with UNOPS policy.
    • Prepare recruitment files and other process approvals.
    • Support efficient, timely, and client-focused onboarding of newly recruited personnel.
    • Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.

2. Support process improvements and HR knowledge-building initiatives- Input and update accurate data and information to institutionalize and disseminate knowledge using technology, electronic systems and tools to initiate work and share information with colleagues. - Assist with projects in support of recruitment-related initiatives for attainment of business objectives according to corporate HR strategy.

  • Contribute to corporate HR initiatives and knowledge networks by assisting with the collection of data on trends, risks and opportunities and by providing collaborative synthesis of lessons learnt and dissemination of best recruitment practices.
  • Support the delivery of training and learning initiatives for personnel on recruitment-related topics.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education: - Completion of Secondary education is required. First University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable but not a requirement and may substitute for some of the required years of experience.

Experience: - Minimum of five years of relevant experience in an international and/or national organization in providing support to recruitments and/or HR-generalist services. - Proficiency in computers and office software packages and experience in handling of web-based management systems is required.

Language Requirements - Full knowledge of English is essential. - Knowledge of another official UNOPS language is an asset.

Other Requirements - Within the required working hours (8 hours per day plus a 30 minute lunch break), some flexibility to accommodate recruitments occurring outside the Bangkok timezone (GMT+7) is expected

Contract type, level and duration

Contract type: Local Individual Contractor Agreement Contract level: LICA-5 Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Potential interview questions

Can you describe a time when you had to manage multiple recruitment processes simultaneously? This evaluates your ability to handle pressure and prioritize tasks effectively. Highlight specific examples of how you organized your time and resources.
How do you ensure a positive candidate experience during the recruitment process? This question assesses your understanding of the recruitment process from a candidate's perspective. Pro members can see the explanation.
What strategies do you employ to improve recruitment processes? Pro members can see the explanation. Pro members can see the explanation.
Describe how you handle conflicts or disagreements within a recruitment team. Pro members can see the explanation. Pro members can see the explanation.
What tools or systems do you utilize to manage recruitment data effectively? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: jobs.unops.org