HR Pension and Insurance Coordinator

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 140,639 USD and 184,155 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

1. Organizational Context

a. Organizational Setting

The position is located in the Human Resources Operations Service of the Human Resources Management Department. The Human Resources Operations Service provides a center of excellence for the delivery of efficient services relating to operational HR management within a culture of customer service and continuous business improvement, knowledge sharing and innovation. The Service contributes to the Human Resources Management Department's ability to support the effective achievement of WIPO's program results.

b. Purpose Statement

The incumbent is responsible for overseeing the work of the HR Pension and Insurances Unit, which entails accurate and timely administration of, and provision of advisory services on, the Organization's pension schemes through the United Nations Joint Staff Pension Fund (UNJSPF) and the WIPO (closed) Pension Fund and insurance policies to staff members, retirees and their dependents.

c. Reporting Lines

The incumbent works under the direct supervision of the Head of the HR Operations Service.

2. Duties and Responsibilities

The incumbent will perform the following principal duties:

a. Plan, monitor, control and report on the work of the unit; assists the Head of HR Operations Service in managing financial, human and other resources of the unit in accordance with the results-based management framework; evaluate and monitor individual and team operational performance levels and follow up as appropriate.

b. Develop, monitor and provide authoritative advice on the implementation and interpretation of staff collective insurance terms, as well as the WIPO, the WIPO (closed) Pension Fund and the UNJSPF Regulations and Rules, and the respective derived policies and procedures.

c. Provide proactive advice in sensitive staff litigation cases in relation to medico- legal issues, liaise and manage correspondence with the medical service, the insurers, the legal Office, the staff member and/or their lawyers; recommend appropriate action to senior management.

d. Represent HRMD in internal working groups and meetings; prepare and present technical papers; participate in the inter-agency meetings and other bodies focusing on pension and insurance issues, procedures and policies; maintain and enhance collaboration at the common system level in the area of pension and insurance.

e. Supervise reporting documents for the UNJSPF, the WIPO (closed) Pension Fund Board, the General Assembly and the WIPO Insurance Committee; certify payments for monthly pension complements for the WIPO (closed) Pension Fund; provide data and clarifications for actuarial studies and undertake joint verification with external consultants; provide information to financial auditors for the annual audit to review processes and calculations.

f. Analyze existing staff insurances and recommend enhancements for insurance coverage; organize the tender process in accordance with established policy; negotiate contract terms and ensure corresponding implementation in the regulatory framework, work procedures and internal systems.

g. Perform other job-related duties as required.

3. Requirements

Education (Essential)

First-level university degree in human resources management, finance, legal, business or public administration, or related field.

Experience (Essential)

At least six years of relevant professional experience in human resources management, administration, pension, insurance or related area, of which at least three at the international level.

Professional experience in the field of pension or staff insurance is required.

Experience in managing and analyzing large samples of HR, financial and customer data.

Experience in analyzing, defining and improving of business processes and related technical specifications for Enterprise systems and tools.

Experience (Desirable)

Relevant experience in a UN or other international organization.

Experience in Human Resources Management.

Managerial experience.

Language (Essential)

Excellent knowledge of English or French and good knowledge of the other language.

Language (Desirable)

Knowledge of other UN official languages.

Job Related Competencies (Essential)

Excellent knowledge of pension & insurance benefits, and current HR management practices, procedures & best practices.

Good knowledge of HR policies; objectivity & commitment to the fair & consistent application of rules & procedures.

Strong understanding of the collection & application of HR, financial & customer data to improve critical business outcomes.

Sense of discretion and high degree of professionalism.

Client oriented with the ability to deliver high quality service, improving service execution, delivery & outcomes.

Strong analytical skills to produce accurate & clear financial and management reporting.

Problem-solving skills; initiative in resolving complex & sensitive issues; judgment, tact & discretion.

Excellent oral & written communication skills; ability to present & promote WIPO's position on HR matters in a clear, concise and accurate manner.

Ability to lead & motivate staff, including through change processes. Excellent organizational & time management skills. Ability to manage competing priorities.

Excellent interpersonal skills. Ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity & respect for diversity.

Knowledge of HCM (e.g. Workday, Oracle, Success Factors) and Case Management Applications (e.g. Service Now, Salesforce).

Highly computer literate, very good command of Office suite applications (Word, Excel, Outlook, PowerPoint) and related business and communications tools.

Job Related Competencies (Desirable)

Good knowledge of pension and insurance benefits in UN common system organizations.

4. Organizational Competencies

1. Communicating effectively.

2. Showing team spirit.

3. Demonstrating integrity.

4. Valuing diversity.

5. Producing results.

6. Showing service orientation.

7. Seeing the big picture.

8. Seeking change and innovation.

9. Developing yourself and others.

5. Information

Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.

Annual salary****:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the July 2023 rate of 89.2 %

P3

Annual salary

$62,692

Post adjustment

$55,921

Total Salary

$118,613

Currency USD

Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

* Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment.

This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

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By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.