HR Operations Manager

The HR Operations Shared Services Manager, will lead all aspects of the team responsible for tracking the life cycle of an employee, work closely with the HR Business Partners and hiring managers. The HR Operations Shared Services Manager will act as the primary escalation point to help solve both day-to-day and more complex operational problems, as well as the main point person for implementing projects, initiatives, and process design that leverage technology to streamline and reduce reliance on data entry.

Major Responsibilities:

- Be responsible for the mentoring and leadership of the HR Associates that report to the manager - Accountable for the integrity of all employee data in Workday and within employee files - Maintain a customer focused culture to resolve employees needs on first point of contact - Ability to manage diverse perspectives across global team in a rapidly changing environment - Ensure HR integrity and compliance through accurate management of employee data as required - Able to lead high volume of data, process it and analyze it - Accountable for maintaining highly confidential and sensitive information - Identify and recommend opportunities for improvement of daily processes and assisting in the implementation of these initiatives - Support peers with problem resolution and effective use of knowledge tools

Job Requirements:

Work Experience:

- Bachelor’s degree in Operations or Human Capital (Industrial Engineering, Business Administration, Industrial Relations) - Proven experience in HR Operations with an understanding of different HR areas - At Least 3 years of experience leading a team - Experienced in utiziling Workday and HRIS tools - Experience in HR strategies, operations, policies, procedures, and compliance

Demonstrated Skills and Competencies:

Working Environment:

- High level of attention to detail and results oriented with strong organizational skills. - Ability to prioritize effectively and balance multiple tasks. - Passionate for continuous improvement. - Ability to work under limited direction with sound sense of accountability and aim for results - Customer focused - establishes and maintains long-term customer relations, building trust and respect by consistently meeting and exceeding expectations - A critical thinker who uses their problem-solving skills to build and implement more efficient global processes. - Compliance focused - demonstrates knowledge and understanding of organizational policies, procedures, and systems. - Strong organizational skills to proactively prioritizes needs and effectively manages resources - Strong interpersonal skills - able to work effectively with other employees and external parties - An effective communicator - Skilled in Microsoft Office applications (Excel a must)

Standard office working environment with the ability to work remote 2-3 days per week

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity:

IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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