HR Officer (Learning & Development), P-3, Fixed-Term, Manila, Philippines (WPRO)

Overview

Oversee staff development and learning for the WHO in the region.

You have:

• First university degree in human resources management, public or business administration, psychology, organizational development, social science or related field
• Five years of experience in planning, developing, organising, conducting and evaluating staff development activities
• Expert knowledge of English
• Beginners knowledge of French
• Masters level qualification in a related area
• Experience in the implementation and management of a Learning Management System
• Ability to conceptualize and develop Staff Development and Learning strategies
• Excellent knowledge of instructional design and facilitation techniques
• Ability to provide advice and guidance to managers and staff on the Performance Management and Development process

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 102,120 USD and 133,718 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVES OF THE PROGRAMME

The objectives of the Human Resources Management Unit are to carry out in an efficient and timely manner, for the WHO Regional Office for the Western Pacific (WPRO) and Country Offices the region, all activities related to both strategic and operational workforce planning, staff/management relations, the development, implementation and assessment of integrated talent management strategies and practices that support the achievements of short-medium and long-term objectives as set out in the MTSP and operational workplans.

DESCRIPTION OF DUTIES

1. Provides secretariat support to the WPRO Learning Committee and, based on committee recommendations, develops and implements the overall strategy for staff development and learning in the Region;
2. Guides the WPRO Learning Focal Point network to identify and collate staff development and learning needs across the region, and supports the network, through training of trainers, to facilitate the delivery of essential learning activities in the Regional Office and Country Offices;
3. Conducts Learning Needs Analysis across the region and propose adequate training activities to address them;
4. Liaises with the WHO Career Development and Learning team and supports the implementation of required global learning initiatives;
5. Administers the WHO Learning Management System for the Region including learning management, e-learning development and publication, targeting of learning and reporting;
6. Monitors, evaluates and reports on implemented SDL activities;
7. Supports the development of e-learning programs using Articulate Storyline;
8. Manages the financial resources allocated to staff development and learning in the Region;
9. Provides advice, guidance and training for Performance Management and Development (PMDS) activities;
10. Reports, at key periods in the PMDS cycle, to Country Offices and Clusters on completion rates for mandatory PMD activities; and
11. Perform other duties as required.

REQUIRED QUALIFICATIONS

Education

Essential: First university degree in human resources management, public or business administration, psychology, organizational development, social science or related field Desirable: Masters level qualification in a related area

Experience

Essential: Five years of experience in planning, developing, organising,conducting and evaluating staff development activities, in an international setting and/or multicultural environment. Desirable: Experience in the implementation and management of a Learning Management System. Experience designing and developing eLearning

Skills

• Ability to conceptualize and develop Staff Development and Learning strategies.
• Excellent knowledge of instructional design and facilitation techniques.
• Ability to provide advice and guidance to managers and staff on the Performance Management and Development process.
• Ability to manage SDL related projects, monitor the implementation milestones and produce periodic reports.
• Computer literacy.
• Experience using Articulate Storyline, WebEx and Cornerstone (or other Learning Management System software) desirable.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Moving forward in a changing environment
• Producing results

Use of Language Skills

Essential: Expert knowledge of English. Desirable: Beginners knowledge of French.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2453 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This Vacancy Notice is only valid for the 2023 Voluntary Mobility Compendium.

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

• In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates

Potential interview questions